Mercedes-Benz Thornhill

Mohammad Zuie is the most knowledgeable and professional salesperson at Mercedes Benz Thornhill. Since I ordered the car, he has diligently followed up with me, returning my calls and replying promptly to m salesperson at Mercedes Benz Thornhill. Since I ordered the car, he has diligently followed up with me, returning my calls and replying promptly to my emails until my new Mercedes came in at the dealership in the best timeline possible. I had an amazing experience and I strongly recommend Mohammad to anyone who would like to get behind the wheel of a Mercedes. The slogan "the Best or Nothing" certainly applies to Mohammad. He is the Best! More

Mohammad truly symbolizes the Mercedes-Benz Brand. I have been monitoring and waiting like it seems forever to purchase a GLS63. Turned out i was hunting for a Unicorn ... Gary from DT MB directed us t have been monitoring and waiting like it seems forever to purchase a GLS63. Turned out i was hunting for a Unicorn ... Gary from DT MB directed us to Mohammad that was just starting to enjoy the GLS ... but no more. It is now mine !!! But the team really gave us that red carpet service taking through the vehicle before the purchase to validate all of the features and capability of the vehicle. Delivery was so smooth, professional including the follow-up call the next day. But the best is that Mohammad may be the lead but he introduced to his entire team including the Service Advisor who will make sure our vehicle continues to run like new. THANK YOU TEAM ... we feel adopted by the MB Thornhill family. More

Mo Zuie is one of the most professional, efficient, most helpful and over all great, quality service provider at Benz Thornhill. He has taken care of all my needs in the most proficient and timely manner. Y helpful and over all great, quality service provider at Benz Thornhill. He has taken care of all my needs in the most proficient and timely manner. You can’t go wrong with his advice and great service. He’s your guy. More

Mo Zuie is excellent ! Whatever he tells you regarding the purchase of the vehicle is true and accurate and happens. He is like your valet, he makes everything easy. the purchase of the vehicle is true and accurate and happens. He is like your valet, he makes everything easy. More

Mohammad is an amazing salesperson. He makes everything easy and smooth. My car was ready on time. I enjoyed picking up my new G63. Thanks you. easy and smooth. My car was ready on time. I enjoyed picking up my new G63. Thanks you. More

I experienced Amazing Service when I purchased my car with sales agent Mohammad Meysam Zuie. I always use this dealership for sales and service. Thank you with sales agent Mohammad Meysam Zuie. I always use this dealership for sales and service. Thank you More

I picked up a new car and the engine light came on I picked up a new car and the engine light came on before I got home. Then tell me they forgot to put in one of the parts. Took me three days to fix I picked up a new car and the engine light came on before I got home. Then tell me they forgot to put in one of the parts. Took me three days to fix it, but it wasn't a good experience More

I had a bad customer care experience with MB Thornhill location and consequently, Their financial department, Briefly, I had a lease car returned to them after the lease term, and they charged me two thou location and consequently, Their financial department, Briefly, I had a lease car returned to them after the lease term, and they charged me two thousand dollars for the services that they had done on the car and I had paid for that, the case is still open, and they don't respond!! More

Worst dealership to service your car, advisors are rude and not honest. I brought my car in for service, paid and three days later experienced the same problem. I keep getting "reversing not permitted and not honest. I brought my car in for service, paid and three days later experienced the same problem. I keep getting "reversing not permitted service required " message and my engine light comes on. I brought the car in Monday and was told all done, paid $250.00 and three days later the message and engine light is back on.... very disappointed, I think they just reset the bottoms and charged the fee. Terrible service and experience, I will not recommend to anyone. More

Lena is the best salesperson; very kind, calm and warm communicate skills with patience! She treats me like a family, with care and love. She made my day. I am very satisfied with her service. communicate skills with patience! She treats me like a family, with care and love. She made my day. I am very satisfied with her service. More