Mercedes-Benz Markham

Took my car in for service because of warning sign and car refusing to park. Awesome reception by check in . A rep by The name Garbman Fung took over my details and explained everything to expect.sent me car refusing to park. Awesome reception by check in . A rep by The name Garbman Fung took over my details and explained everything to expect.sent me updates. Car fixed happy customer here💃🏻💃🏻💃🏻 More

Worse service for repair experience on my hybrid vehicles as their technicians are not knowledgeable about how the hybrid vehicle works and they have no clue about finding fault with high voltage hybrid cars as their technicians are not knowledgeable about how the hybrid vehicle works and they have no clue about finding fault with high voltage hybrid cars. For simple faults like ac compressors and that too covered under MB WARRANTY I landed with $14,000 repair due to poor knowledge of unnecessary repairs from this dealer either they are poor knowledge or they are fooling people with unnecessary repairs. BE AWARE to get the correct diagnosis and cost estimates in advance and in writing from this dealer or else you will be ripped off!!! More

This MB Markham Dealer has either worse hybrid repair know-how or their service advisor/ managers has bad intentions to make expensive unnecessary repairs to generate revenue for their owners. They are know-how or their service advisor/ managers has bad intentions to make expensive unnecessary repairs to generate revenue for their owners. They are in process to extract maximum money out from you which can be a complete ripped off even a small or warranty repairs. Be careful with this dealer service advisors has very poor knowledge or they misguide the customer and try to get maximum repair cost from you. Always ask in Advance in writing as an estimate cost of repairs before any allowing for any work. Verify with other dealers or get third party advice as this dealer is not Trust worthy!!!! More

Absolutely the worst service! ! Nobody cares -- no call backs Never experienced worse service!! Can't even get a slot for a manufacturer recall. ! Nobody cares -- no call backs Never experienced worse service!! Can't even get a slot for a manufacturer recall. More

So hard to book an appointment from this dealership by phone. Will give you a number to press and disconnect the call. Service will pick up then connect to same extension number and will disconnect your c phone. Will give you a number to press and disconnect the call. Service will pick up then connect to same extension number and will disconnect your call after waiting for several minutes. More

Exceptional customer service from Stephanie, it is a pleasure dealing with such professional and dedicated individuals, a big thank you also to ray Lam pleasure dealing with such professional and dedicated individuals, a big thank you also to ray Lam More

Salil Kathuria has helped us over many years with our Mercedes vehicles and we couldn't be happier. Excellent and professional at all times. Thanks, Salil! Mercedes vehicles and we couldn't be happier. Excellent and professional at all times. Thanks, Salil! More

Mr. Michael Wong has been my Tech Advisor for the past 6 or 7 years. I would never go anywhere else because, HE IS THE BEST AT WHAT HE DOES! I have been a loyal customer for the 11 years with Mercedez- or 7 years. I would never go anywhere else because, HE IS THE BEST AT WHAT HE DOES! I have been a loyal customer for the 11 years with Mercedez-Benz. I bought my car in Downtown and used to get my service done either Toronto Downtown or Eglinton-Laird area. Both locations are 5 to 7 minutes away from my home. Markham location is the furthest about 40mins away, I chose that location because of 1-on-1 customized customer service. Michael explains everything to me in details and I am detailed person. He knows me by name, I am a just random customer and he always checks on me after each service. He has build a trust with me that I respect his knowledge about my car. He always checks the tire air level or changes light bulb with no hesitations. I FEEL WELCOME AND COMFORTABLE coming to Mercedez-Benz at Markham. My last visit, we changed the oil, brake pads and he found a nail in my tire. He puts my safety first, always fully checks the car! I wish that we had someone as knowledgeable, kind, and explains things in plain english ( I am not Mechanic) in every location. I THANK YOU MR. MICHEAL WONG for taking care of my car and giving me the best customer experience Idil Jama More

Great experience for my services here. Concierge greet me with a professional attitude and go through everything with me to my understanding. Peter Tu, my service advisor had addressed all my questions and r with a professional attitude and go through everything with me to my understanding. Peter Tu, my service advisor had addressed all my questions and request quickly and professionaly. The waiting area was well kept and good social distance! Great dealer! More

My GLC300 2020 front emblem came off after a normal touchless car wash. MB Markham did not cover it under warranty as the reason was it was a high pressure wash. This should never happened in a luxury touchless car wash. MB Markham did not cover it under warranty as the reason was it was a high pressure wash. This should never happened in a luxury car. GLC owners beware. More