Writing online reviews is not something I do often. However, after my experience dealing with Samuel Tam at Mercedes-Benz Markham I felt compelled to share the wonderful experience I had purchasing my vehicle.
When entering the dealership for the first time, my expectations of customer service was somewhat high. I never would have imagined that my experience would be outstanding and would exceed my expectations.
Sam was a pleasure to work with and demonstrated professionalism, was extremely knowledgeable and worked diligently to find a vehicle with my desired options and price point.
At no time did Sam pressure me to make an immediate decision and was clearly committed to customer service and customer satisfaction.
This is my first Mercedes purchase, but definitely not my last. I highly recommend the Mercedes-Benz Markham dealership due to the phenomenal professionalism of Samuel Tam!