Meadowvale Honda

I had a great experience in dealing with Customer service associate - Joanne. She is quite professional, has great customer service skills and quite empathetic to customer's concerns and needs. associate - Joanne. She is quite professional, has great customer service skills and quite empathetic to customer's concerns and needs. More

I am not thrilled with the automated phone system in place as it is tough to get a real human at times. I love working with Michelle though, she is great! place as it is tough to get a real human at times. I love working with Michelle though, she is great! More

Excellent service - I felt like my car was well cared for and the information shared during the time it was in for service was well communicated. and the information shared during the time it was in for service was well communicated. More

I was treated with respect. Communication was excellent. Work was done in a timely manner. Car was easily accessible when I picked it up. Staff was friendly. Communication was excellent. Work was done in a timely manner. Car was easily accessible when I picked it up. Staff was friendly. More

This is where I purchased my CRV, so I'm a bit partial anytime I visit. I don't visit often because I moved away from the area. However, I'm never disappointed with the level of dedication and professio anytime I visit. I don't visit often because I moved away from the area. However, I'm never disappointed with the level of dedication and professionalism I encounter. This last experience was fantastic. Michelle was awesome with accommodating my request with very short notice. I was getting ready for a 2000 mile road trip and needed the car serviced. I spoke to a number of other Service Reps and she was the most flexible. And, so I had to drive from Niagara Fall to Meadowvale. However, it was worth the drive. To top it off she was was helpful in price matching and a small discount off the oil change. She also educated me on the ideal timeline for an oil change. No one had shared that previously....this is my second CRV ):(. Alas, I was very happy with the service I received. I am very appreciate of the car wash. A big thanks to Michelle and the team! More

Customer service rep Michelle is amazing. She ensures that the booking times are met and provides regular updates on the progress of the work. She ensures that the booking times are met and provides regular updates on the progress of the work. More

Customer service receptionist / agent (Lexia) communicated with me through the entire process, keeping me informed and aware of any changes. They respected my work day schedule and return my vehi communicated with me through the entire process, keeping me informed and aware of any changes. They respected my work day schedule and return my vehicle in the allotted time required. Given a service discount in price.. Grateful for the unexpected gusture. More

Over-all - Excellent service. A sales requirements check list could further improve service to prevent delays and customer call backs. I emailed your Financial officer wit A sales requirements check list could further improve service to prevent delays and customer call backs. I emailed your Financial officer with a request to provide me with the VIN (it was missing from the Lease Agreement) so that I can obtain the Proof of Insurance and would have appreciated it if I was given a reply. This is my third time to lease a CRV but the first two leases were from a different dealership. I had a great experience with Ideal Honda and had expected the same treatment. Your receptionist was very courteous and helpful to have provided me with the VIN. Thanks to everyone but there is always room for improvement. More

Great service received from Ali and the service crew. Thanks for always providing a good service. Thanks for always providing a good service. More

Excellent service and great job done by the team starting from picking up the vehicle from the pickup line and to the delivery point. Great lounge to relax:) from picking up the vehicle from the pickup line and to the delivery point. Great lounge to relax:) More