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McCurdy Chevrolet Pontiac Buick GMC Ltd

1.6

4 Lifetime Reviews

174 Trenton-Frankford Rd, Trenton , Ontario K8V 5R6 Directions
Sales: (613) 392-1245

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4 Reviews of McCurdy Chevrolet Pontiac Buick GMC Ltd

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March 01, 2018

"Decent sales staff but service is horrible. "

- K Keene

Purchased a new car there. The purchase was a good experience but thats where it ends. Every visit there for service that required anything beyond an oil change was horrible. We purchased the multi point inspection as advised. The inspection was not performed. The inspection report was filled out but very little if anything was done to the vehicle. Tech stated that air pressure in the spare had been adjusted yet the car does not even have a spare tire. Tech would have known that had he even lifted the trunk mat yet it was undisturbed. Tires had not been rotated as had been indicated by the inspection. A second trip to the service department was required just to actually get the service that had been paid for. Car was later taken in for a brake issue. I was charged for a brake inspection and assured the car was perfectly ok to drive but the rear brakes should be replaced in the near future. Upon looking at the car before taking it, it was noticed that nothing had been removed to perform the inspection. A quick drive around the parking lot also revealed the brake was still siezed just as it was that required it to be brought in initially. Far from perfectly ok to drive as I had been assured. I will not take my car there for any repairs at this point and I will never advise anyone else to do the same. Maybe someone that purchases several vehicles or a top of the line vehicle will receive better service.

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Recommend Dealer
No
Employees Worked With
Service advisor Joe
October 02, 2016

"They were amazing "

- Cabraham

Farrell, Sharon and Jackie took the time to make sure they listened to what I want and I was so pleased to pick up the truck I wanted. Thank you ladies

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Recommend Dealer
Yes
Employees Worked With
Farrell, Sharon and Jackie
March 09, 2016

"Pleasant experience "

- Sarah Hilwerda

Don & Al took the time to answer all of my questions politely without being pushy. Explained different financing options available which was a bonus. Exceeded my expectations at every turn.

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Recommend Dealer
Yes
Employees Worked With
Al
December 22, 2015

"crappy"

- Iahn

quickly i made a deal then i mention my trade and now they back out of deal a few days before Christmas 1stly you know they are going to stiff you on trade in value ....oh well we all know that and who doesn't know the Canadian $ is low so if you don't know you do ,now a wholesaler buys your car and moves it over the border even if it sells at what he paid dealer for your car he makes a minimum of 30% + can sell for the 50% the dealer stiffed you WOW am I in the wrong business !!! but hey back to mcurdy I just knew it was to good to be true a good deal got excited and you figure just to get the car off the lot that has been sitting there for almost a year they would have stuck to the deal but no just need to be a car salesman stiff you on value of car lie to you and of course disappoint you fine thou lots of cars around I am sure a few days before Christmas somebody wants to sell me a car

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Recommend Dealer
No
Employees Worked With
al
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