Mazda of Hamilton

Surprise Purchase Went to this dealership on a Sunday expecting it to be closed just to browse the lot. I was interested in the new 2018 Mazda CX-5. They were open this Went to this dealership on a Sunday expecting it to be closed just to browse the lot. I was interested in the new 2018 Mazda CX-5. They were open this Sunday and Salesman Chris P. came out and showed me the vehicle. The sticker price was actually better than I had expected. Chris was very knowledgeable about the product and asked if we had time for a test drive. We did, so he arranged that for us and the vehicle drove wonderfully and felt well put together. Chris took the time to show us all the new tech that comes with this vehicle and worked hard to get us a price and deal we could live with. We are really pleased with this SUV so far ( I know its early) and everyone we dealt with at this dealership has been excellent. From Brian (Sales Manager), George and Brenda (Financing) and especially Chris, all were terrific. Looking forward to many years of Mazda enjoyment! More

Great Car! I was looking for a good preowned car and liked the look of the Mazda brand. First time at this dealership. The staff were friendly and helpful. Met w I was looking for a good preowned car and liked the look of the Mazda brand. First time at this dealership. The staff were friendly and helpful. Met with Khan and explained what features I wanted. Got to drive two potential vehicles. Khan was easy to work with. No pressure to buy but one car stood out. Great car at a great price. Paperwork went smoothly and took possession few days later. Best ride home ever. More

Safety recall Terrible experience, tried to get my Mazda 6 in for a safety recall, I was put on hold, after 15 minutes I hung up. I called back 2 hours later and sp Terrible experience, tried to get my Mazda 6 in for a safety recall, I was put on hold, after 15 minutes I hung up. I called back 2 hours later and spoke to someone in the service department, I think he was having a bad day, he made it very clear to me that I was an inconvenience. I felt belittled and told him to forget this telephone conversation ever happened. More

I came in to test drive a used vehicle and I was treate d we I came in to test drive a used vehicle, Omar Minott took me out and I had a very good experience. I am just starting my search and will not hesitate I came in to test drive a used vehicle, Omar Minott took me out and I had a very good experience. I am just starting my search and will not hesitate to call Omar again. More

Thank you Ivo My husband and I just perchased a 2014 Mazda 3 today. Thanks to Ivo and his love for cars and people he made our experience very positive and fun. We My husband and I just perchased a 2014 Mazda 3 today. Thanks to Ivo and his love for cars and people he made our experience very positive and fun. We also dealt with Geo and Nicole and they to were very kind and helpful. If you are thinking of going to this dealership I would absolutely recommend Ivo. This guy has a real passion for cars. He listened to me and I felt like he was looking out for my best interest. More

Cx9 gt texh I bought a cx9 from terry. He was the best salesperson. The process was quick and easy. The colour and car was available within a few days. I bought a cx9 from terry. He was the best salesperson. The process was quick and easy. The colour and car was available within a few days. More

I'd prefer to give a negative star review Absolutely horrible experience! The dealers were extremely rude and condicending. I was walking in there ready to buy a Mazda and they actually told m Absolutely horrible experience! The dealers were extremely rude and condicending. I was walking in there ready to buy a Mazda and they actually told me to leave, they showed me no numbers and I didn't even get to take one for a test drive. I would not recommend going to this dealership, turned me off of Mazdas altogether. More

Just awful and frustrating This was by far the worst service I have ever received buying a car or any other item for that matter. The salespeople did not know their product not This was by far the worst service I have ever received buying a car or any other item for that matter. The salespeople did not know their product not prices. The test drive was silent not a word said except for left here a right here. The price of the car increased over night by $1000 on a used car. Unless they found gold in it there is no reason this should happen. The talk sales manager and the owner would not explain why the price was more expensive they left it to the salesperson. I'll but my used car from a more reputable dealer next time. More

Great Service, Great Buy! I recently purchased my first vehicle from Aaron at Mazda Hamilton. He was extremely friendly and informative. I am very happy with my purchase, as we I recently purchased my first vehicle from Aaron at Mazda Hamilton. He was extremely friendly and informative. I am very happy with my purchase, as well as the service I received from Aaron. Considering this was my first vehicle purchase, I was hesitant and had many questions-- thanks to Aaron they were answered and I have my very own car! Everyone I dealt with at the dealership were very kind and understanding of my personal wants and needs. Will definitely be returning for my next car. Mazda is the way to go! More

Awesome I am a single mom who purchased a used vehicle, and I cannot emphasize enough how the team at Mazda of Hamilton is a team with whom you want to work. I am a single mom who purchased a used vehicle, and I cannot emphasize enough how the team at Mazda of Hamilton is a team with whom you want to work. It was nothing less than a great experience. Every single person I dealt with was competent, friendly and so very helpful, walking me through every step of the process. It's easy this day and age for businesses to preach that "they care" but these people are the real deal. I highly, highly recommend this place, not only for the best deals (and I did my research for months before purchasing, of all dealerships within a 60 km radius of my location) but also for the customer experience. More