Mazda 2-20

DIRECTEUR GENERAL RICHARD MARCOUX On m'a vendu un vehicule tout équipé en matière de vice cache (preuve d'un inspecteur de l'APA CERTIFIER à l'appui 15 ans d'expérience dans le domai On m'a vendu un vehicule tout équipé en matière de vice cache (preuve d'un inspecteur de l'APA CERTIFIER à l'appui 15 ans d'expérience dans le domaine. Le véhicule n'est point conforme aux normes de la saaq risque d'incendie 5 à 6 mille en réparation. Monsieur marcoux est d'une condescendance avec moi ridiculisant mon inspecteur CERTIFIER et même ma mise en demeure écrit avec l'aide d'un avocat membre DU BARREAU DU QUÉBEC le qualifiant de simple lettre ,un homme insultant qui attaque en abaissant son interlocuteur manque te respect total LES PREUVES SON ACCABLANT TES et ont été authentifier de façon professionnelle manque de respect total et insulte à mon intelligente une vrai personne de mauvais sens foi UN BEAU MERCI À MAZDA 220 POUR M'AVOIR VENDU UN VEHICULLE QUI REPRÉSENTE UN DANGER POUR MOI ET MA FAMILLE 600 PAR MOIS POUR 5 ANS POUR UN VÉHICULE REMISER MERCI MILLE FOIS DE FAIRE VIVRE UN TEL STRESS À MOI ET MA FEMME ENCEINTE DE 36 SEMAINES MERCI ENCORE D'AVOIR GÂCHER NOS VACANCES A CAUSSE DES FRAIS D'AVOCAT ET FINALEMENT MERCI DE N'AVOIR AUCUNE COMPASSION ET ADMISSION DE VOS TORD. .NE SOYEZ PAS INQUIÈTE ONT VA ALLEZ JUSQU'AU BOUT PEU IMPORTE CE QUI EN COÛTE. ... More

Great transaction and very professional I have bought a CX5 and the transaction went very well. The sales person took care of us and didn't pressure us into buying. All the used vehicule the I have bought a CX5 and the transaction went very well. The sales person took care of us and didn't pressure us into buying. All the used vehicule they had to offer were in great shape but with the price difference we ended up with a new CX5. Very happy about my CX5, its big enough for the family and dog but doesn't feel too big on the road. I recommend Mazda 220 for your next car. More

Deception from beginning until end ! Bought a used CX5, 2014. Was told it was never in an accident (WRONG). Was told it was all original paint (WRONG). Noticed a rattling sound coming fr Bought a used CX5, 2014. Was told it was never in an accident (WRONG). Was told it was all original paint (WRONG). Noticed a rattling sound coming from the front drivers side when driving over bumps.Brought to service department 3 times and they either denied that there was a problem or said they found nothing. Will take it to my garage in the spring to resolve the problem. Deceptive sales people, terrible service department. Will never return to this dealership ! More

great job bought a great cx5, from andrew and its a beautiful car enjoyed my visit.. great atmosphere good coffee.. go see andrew for a new car bought a great cx5, from andrew and its a beautiful car enjoyed my visit.. great atmosphere good coffee.. go see andrew for a new car More

Bullies and guilt tripping masters What a horrible experience. I'll never be back to this dealership. They pretty much forced us into the finance office and then got pissed when we foun What a horrible experience. I'll never be back to this dealership. They pretty much forced us into the finance office and then got pissed when we found a better car elsewhere at a lower price. They fought us on getting our refundable deposit back and it was like pulling teeth. They sent the salesperson to try to get us to reconsider, sent the finance Manager out to berate us, and sent someone else to guilt trip us (someone we had never even dealt with). He gave us a guilt trip about the time and effort put into getting numbers f rom financing. Uh yeah, I'm 6.5 months pregnant and spent 4 hours in their dealership with minimal water and no food. But they want to talk about time and effort. Why it took 4 hours to get anywhere with them is beyond my comprehension. We finally got our money back after the manager tried to lure us into his office to have a chat. No thanks, buddy. Your retention pitch is not welcomed. I will never go back there again. Good riddance. More

Disgrace of a service department 1st off I previously made a complaint on a survey due to the lack of professionalism and bilingualism of one of the service department agents. Can yo 1st off I previously made a complaint on a survey due to the lack of professionalism and bilingualism of one of the service department agents. Can you believe she had the gull/nerve to confront me about the complaint. If I was upset before I am outraged/disgusted now. I do not care about your rating, I do not care you are upset, the lack of respect she has is intolerable. Not to mention I had the first appointment explaining I was going to work right after, it took 45 mins for my car to go in the garage not to mention the time it took for the repair. I will never and I mean NEVER again buy or reccomend a mazda to anyone, if anything I'll tell thrm to stay away. More

Don't waste your time I echo every comment Dan wrote below. Same thing happened to me. Glad I bought my Mazda at another dealership for even LESS than the price Mazda 220 I echo every comment Dan wrote below. Same thing happened to me. Glad I bought my Mazda at another dealership for even LESS than the price Mazda 220 said was impossible to get. More

Horrible , le pire concessionnaire Mazda visité. Directeur de ventes insultant, condescendant, gourmand et les pires prix de tous les autres concessionnaires. , le pire concessionnaire Mazda visité. Directeur de ventes insultant, condescendant, gourmand et les pires prix de tous les autres concessionnaires. Heureux d'avoir acheté ailleurs. More

Vehicle Registration Woes I purchased a low mileage 2016 MX-5 Miata two weeks ago at this dealership in Montreal. I live in Ottawa so the car had to go through the usual certi I purchased a low mileage 2016 MX-5 Miata two weeks ago at this dealership in Montreal. I live in Ottawa so the car had to go through the usual certification, etc. process to be registered in Ontario. The initial sales experience was fine. Both the sales person and the manager were friendly and reasonable, and we struck a fair deal for both parties. On the day I picked the car up, it was washed, full of gas, and relatively clean inside. Only issue was the salesperson forgot to refund the $500 deposit. He obviously realised the issue after the fact and it was dealt with 2 days later. However, things unraveled after that. I took the car to a local Ottawa Mazda dealer for the certification. Lucky I did as the car did not come with the required key for the wheel nuts - the locking wheel nut key was in the car, but there was also a special key for the splined wheel nuts and without it, a safety certificate could not be provided. Luckily, the Ottawa Mazda dealer tracked a key down and it arrived in 3 days and the safety was completed. Off to Service Ontario to register the car. Turns out, after an hour wait, that I did not have the Quebec vehicle registration permit (I thought I did but turns out I did not). I called the sales person - he said he would look into it - no response. Called the Sales Manager, no response. A weekend went by. I am now out of time on the Quebec temporary transit permit - can't drive the car. Finally, get in touch with the Manager - confirmed I needed the ownership and said it would be couriered that day. Next day, nothing. Called for courier name and tracking number - dealer had sent it to the wrong address. Got that sorted out the following morning, then off to the license bureau - another lovely 2 hour wait, finally got the car registered. So lessons learned. If dealing with an out of province dealer, be very thorough re: the paperwork and things like wheel keys. In this case, the sales person was less than thorough in all matters and there was no system of checks and balances by the dealer to ensure all was in order before the car left the lot. A lot of time and effort was expended over 10 days on things that should not have been an issue. For those that say, stay in your province when you are buying a car, good advice but sometimes, the only thing available is out of province. More

Terrible service department a great buying experience, but their service department is an absolute disgrace. At my most recent service appointment, they took more than four hours a great buying experience, but their service department is an absolute disgrace. At my most recent service appointment, they took more than four hours for an oil change, calling me 15 minutes before closing time to tell me my car wasn't ready. Thanks for wasting my time, and ensuring that I never return to your dealership again. More