
Mark Wilson's Better Used Cars
Guelph, ON
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1,865 Reviews of Mark Wilson's Better Used Cars
Mixed feelings It was a nice atmosphere while looking at the vehicle and dealing with the finance side of the deal. However, very disorganized situation when i went It was a nice atmosphere while looking at the vehicle and dealing with the finance side of the deal. However, very disorganized situation when i went to pick up the vehicle. I felt uncomfortable. No one that I had been dealing with was in the building. When I went to the front desk they did not seem to know that I was supposed to be there and they had to scramble to get things in order. Felt like they just wanted the sale and that was it. More
Customer Service Outstanding My son was buying his first car and my husband and I tagged along. Shari and Miguel were both outstanding during the purchase of his vehicle. What a My son was buying his first car and my husband and I tagged along. Shari and Miguel were both outstanding during the purchase of his vehicle. What a postive experience for both my son, myself and my husband. The level of customer service was exceptional. When my son got into his car upon delivery, my first thought was we will certainly come back and we highly recommend this dealership. More importantly, the professionalism, and true customer service experience was the game changer. The caliber of the employees are truly the cornerstone of this dealership. More
I GOT WHAT I CAME FOR THE SELECTION OF VEHICLES IS INCREDIBLE AND DIDNT HAVE TO WAIT FOR THE MAKE AND MODEL I WAS INTERESTED IN...IT WAS A PLEASANT EXPERIENCE FROM THE OUT THE SELECTION OF VEHICLES IS INCREDIBLE AND DIDNT HAVE TO WAIT FOR THE MAKE AND MODEL I WAS INTERESTED IN...IT WAS A PLEASANT EXPERIENCE FROM THE OUTSET...RIGHT FROM THE FRONT DESK TO RAMSEY THE SALES PERSON ...RAMSEY WAS HELPFUL AND ACCOMODATING KEEP UP THE GREAT WORK...CHEERS STEVE More
My first car Gus at Wilsons was such a huge help with finding my very first car! What a great experience Super friendly people and awesome customer service Gus at Wilsons was such a huge help with finding my very first car! What a great experience Super friendly people and awesome customer service More
They treated us like royalty We recently bought our first car and the staff at Mark Wilson's was amazing. They really went above and beyond to make sure we felt comfortable and re We recently bought our first car and the staff at Mark Wilson's was amazing. They really went above and beyond to make sure we felt comfortable and really made the whole process easy for us. More
Best people I have ever deal with buying a vehicle. From the time I sent my first email to walking in the front door and meeting reception then to her introducing me to the Alexa,Karl,Liz and finally Ch From the time I sent my first email to walking in the front door and meeting reception then to her introducing me to the Alexa,Karl,Liz and finally Cheryl it was a great experience. I would recommend buying a vehicle here to anyone. Thanks to everyone at mark wilsons More
Great experience Rick is a very helpful representative. He listens well and helped my wife and I to make the right decision for us (not necessarily for himself). No Rick is a very helpful representative. He listens well and helped my wife and I to make the right decision for us (not necessarily for himself). No pressure, tricks or unethical sales tactics. More
Second Rodeo at Mark Wilson's - even better than the first! About a year and a half ago, I went into Mark Wilson's because I was in the market for a newer Ford Focus than the one I was driving. I found their o About a year and a half ago, I went into Mark Wilson's because I was in the market for a newer Ford Focus than the one I was driving. I found their on-line descriptions and pictures of their cars to be very helpful so I had a choice of 3 cars when I went in there. I ultimately settled on a 2013 Ford Focus SE. It was a clean car and was wonderful to drive. Recently my job changed and I realised that I'd need a larger vehicle. Since I've had nothing but success with Fords, I cast my eye upon 3 Ford Escapes. I met with Mark Wilson's sales person Rod Sider. Rod was a total pro! He knew the vehicles I was interested in, could easily tell me their features and had ready access to the vehicle's history. After driving 2 of the 3, I chose a 2015 Ford Escape Titanium. The vehicle was like new, well cared for and had been detailed through and through. Rod was great in working through the paperwork and provided me a really fair trade for the Ford Focus I'd was driving. Once the decision was made, Rod had connected me with Kim who does their financing. We walked through that paperwork very quickly and within hours, I was the proud new owner of the Escape Titanium When I came in to pick up the car, the removed the rust module from my old car and re-installed it on the new car within 20 minutes - everyone in their service department was friendly, efficient and ready to help in any way. To potential buyers I'd say, if you want a new car but don't want to have it depreciate but literally thousands of dollars when you drive it off the lot - give Rod Sider at Mark Wilson's a call. You'll happily drive home with may as well be a brand new car - without the new car payments! More
Prompt & Stress-free!!! Our experience was amazing, from our initial email contact to driving off the lot with our new ride. Marko and Miguel were very patient and offered a Our experience was amazing, from our initial email contact to driving off the lot with our new ride. Marko and Miguel were very patient and offered a stress free, pressure free buying. They were prompt in responding to us every time we contacted them. An amazing car purchase experience. Can't wait to deal with them on future vehicles! More
Vehicle Purchase To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just t To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just that on every level of my purchase experience. More