
Mark Wilson's Better Used Cars
Guelph, ON
Filter Reviews by Keyword
By Type
1,865 Reviews of Mark Wilson's Better Used Cars
Great experience We found a car we were interested in online and that same day went to Marks to check it out. We were impressed with the look of Marks and how professi We found a car we were interested in online and that same day went to Marks to check it out. We were impressed with the look of Marks and how professional the place ran. We had Ryan Mercer as a salesman and had a wonderful experience. He didn't have to sell us on the car as we had already been looking, but got right to work on paperwork and dealt with our two kids (who were quite bored at this point). The were offered a freezie and toys while they waited! Ryan was very personable and said we could call anytime to ask anything. We also dealt with Jeff Botter and he answered all my emails up until the day I picked up my car quickly. I would recommend Marks. Ps. The ladies at the front desk are very helpful and friendly! More
Very satisfied! We Had issues with the vehicle we bought, we brought it to the attention of Scott Wilson & he got managed to get everything fixed to our satisfaction. We Had issues with the vehicle we bought, we brought it to the attention of Scott Wilson & he got managed to get everything fixed to our satisfaction. We were very happy with the service we got & how it was all handled. More
Great Experience We had a great experience dealing with Sarah and Stu. Together they worked with us to form a plan that not only got us in a car we love but will rebui We had a great experience dealing with Sarah and Stu. Together they worked with us to form a plan that not only got us in a car we love but will rebuild my credit in the meantime. Highly recommend Wilsons! More
Very Impressed! I had been doing some car shopping for a couple of months prior to going to Mark Wilson's Better Used Cars. I came to notice this dealership because a I had been doing some car shopping for a couple of months prior to going to Mark Wilson's Better Used Cars. I came to notice this dealership because a coworker sent me a link for a Tuscon. We assumed there was a typo, as the pricing was so reasonable! Once on their very user friendly website, I started looking through the other 500+ vehicles they had available, and decided to make an appointment to do some test driving. I was immediately impressed with modern, clean, and professional look of the facility. While all of these first impressions play a part in the over all experience, the fact remains that people buy from people they like. That was the determining factor for me. Both Michael Fonseca, and Sarah Breese, did an excellent job consulting, and answering any questions that were asked(and there were a lot)! I felt very well taken care of, and confident in their product, and my decision to purchase. I have already recommended others in the market to go to Mark Wilson's! More
Always a pleasure Michael Fonseca makes it so easy to buy a vehicle and you never feel pressured. Highly recommend dealing with Wilson's when buying a car, the stock i Michael Fonseca makes it so easy to buy a vehicle and you never feel pressured. Highly recommend dealing with Wilson's when buying a car, the stock is clean, low kms. and the web site when looking at the current stock is super easy to use. More
Amazing staff and very efficient Miguel and Marko were amazing. I was on a tight budget and they found me a car that works with what I was looking for. The staff there were so nice an Miguel and Marko were amazing. I was on a tight budget and they found me a car that works with what I was looking for. The staff there were so nice and extremely helpful. I would highly recommend these two! They were super quick at processing the vehicle as well. More
Deposit I was told I had to leave a deposit to hold the vehicle I wanted to purchase. I left a 300 deposit. Not a large enough sum to make a difference on my I was told I had to leave a deposit to hold the vehicle I wanted to purchase. I left a 300 deposit. Not a large enough sum to make a difference on my payments. I made sure that this would be returned to me after my intial meeting with my sales representative. The day I picked my car up, I had confirmation from both the delivery co-ordinator and the random guy they choose to show me the papers. It would be mailed and in 5-10 business days I would receive it. However apparently because of a accounting change they forgot to notify me that it was worked into my sale. I was told it would be returned to me. Since I signed for my car, Mark Wilson's better used cars has been nothing but difficult and I would strongly sway people from doing business with them. 300 isn't much but when I'm told by multiple people it will be returned, I expect it. However, nothing but lies. Bewarned. More
Rick and David were a pleasure to deal with. We visited the dealership because we were looking for a good used car and the dealership kept popping up in Auto Trader. They had the inventory we we We visited the dealership because we were looking for a good used car and the dealership kept popping up in Auto Trader. They had the inventory we were looking for, in the shape we wanted, with the low kms we needed. Rick was great and really knew what he had on the lot. He worked with us to find cars we were interested in. The test drive was great. We had 4 cars picked out and each time we returned to the lot, the next car was ready to go. Very efficient. David Miller in Finance was also great to work with. No pressure and again very efficient in the process. The only part that could have been better was the negotiation of the final price. At one point we were back and forth over $100 and I felt that was very unnecessary. Overall though, I would definitely purchase a car from Rick Knight and Wilson's again. More
Great dealership, Great and Friendly People I called Mark Wilson's Better Used Cars one evening about a vehicle and talked to Ryan Mercer. He was very friendly and gave me good info about a truc I called Mark Wilson's Better Used Cars one evening about a vehicle and talked to Ryan Mercer. He was very friendly and gave me good info about a truck that i was interested in, so we made an appointment for the next morning and we met, chatted about the truck and we found out we both had motorcycles chatted briefly, and got the truck went for a test drive. I decided that it wasn't for me so i also had in mind the Chevy Equinox much different auto but both good. So he showed me what there had i picked the AWD (all wheel drive) Equinox soon as i saw it i loved it. Ryan was of great help very good and friendly salesperson the kind that makes you think that when it's time to trade up or just get another i will very likely call Ryan at Mark Wilson's Better Used Cars. Shari Goldsworthy was very honest and informative about my financing! Thanks very much Ryan and Shari you and the wonderful staff at Mark Wilson's Better Used Cars made my experience wonderful! More
thanks well soon as we walk in Gus was there great person and we appreciated all the little thing you did and when we when to Shari office it was like well soon as we walk in Gus was there great person and we appreciated all the little thing you did and when we when to Shari office it was like walking into a freindly place well like by all and did a excellent job explaining all to us and was very profession al Thanks you both Matt Burse Sharon and David More