Mark Wilson's Better Used Cars
Guelph, ON
Filter Reviews by Keyword
By Type
1,836 Reviews of Mark Wilson's Better Used Cars
Awesome service with No pressure A friendly dealership. No pressure selling. For me it was a good experience and I will go back to Mark Wilson’s for my next car. A friendly dealership. No pressure selling. For me it was a good experience and I will go back to Mark Wilson’s for my next car. More
Super ! I bought my 2016 Tiguan a few weeks ago and LOVE the car. With a small dent on the passenger door, Sam (sales) said their shop could try to get it out I bought my 2016 Tiguan a few weeks ago and LOVE the car. With a small dent on the passenger door, Sam (sales) said their shop could try to get it out before I took possession. Sure enough, when I picked it up, I couldn't even see where the dent was. Great job! No pressure sales team too. Had a problem with the radio after I took it home, but the service team, Krisy & Joe, fixed it no problem. I am coming back next year without question, as we need another car. Maybe we'll get another Tiguan, as this one is fantastic with a great price! More
a great experience. Buying a used vehicle here was a great experience. Ramsey was very helpful in finding me the oerfect vehicle. Lived the no pressure approach. I would Buying a used vehicle here was a great experience. Ramsey was very helpful in finding me the oerfect vehicle. Lived the no pressure approach. I would buy there again. More
Great sales team Mark Wilsons went above and beyond. They got my durango ready for me in vary quick and even was able to pick it up sooner then planed. I would highly Mark Wilsons went above and beyond. They got my durango ready for me in vary quick and even was able to pick it up sooner then planed. I would highly recommend shopping here. More
Great Experience , love my new car Ryan Mercer , Kristy Haggett ! Ryan was my sales guy I went in told him my price point what I was looking for and in a few minutes I was test driving Ryan Mercer , Kristy Haggett ! Ryan was my sales guy I went in told him my price point what I was looking for and in a few minutes I was test driving my new vehicle to be . I bought a 2014 Volkswagen Tiguan great mileage , like brand new and very affordable , he made the deal very seamless and easy .Thank you Ryan ! Kristy is the great gal in service that had my car to me in record time! She was very friendly and knowledgeable , if I had any questions she was ready to answer them ! Thank you Kristy ! More
Awesome sales team not great business team Jocelyn was very helpful very nice and not pushy. Walking into the building everyone was friendly and It didn't feel like most places where they jump Jocelyn was very helpful very nice and not pushy. Walking into the building everyone was friendly and It didn't feel like most places where they jump on top of you. I'd found a vehicle I was interested in on carguru and then sam messaged me right away and got talking about vehicles and when I could come by and check them out. He was on holidays the rest of our time searching for a vehicle so had the lovely chance to work with Jocelyn for the rest!! Unfortunately if we had of dealt with Shari before we committed with a deposit we wouldn't have purchased a vehicle from here she's extremely pushy and just had a rude attitude that nearly pushed us away from this dealership. If it wasn't for the exceptional customer service from Jocelyn we likely wouldn't have purchased our vehicle. So far the SUV has been great and I love it!! They worked very fast to get us approved and get us our vehicle within a few days! If u have to deal with Shari just be prepared. Also since we lived almost an hour away they made things very easy for us ! More
Amazing Alexa and julia are absolutley amazing. They help me get my car quick and easily! They both were very helpful and friendly !!! Thank you so much! Alexa and julia are absolutley amazing. They help me get my car quick and easily! They both were very helpful and friendly !!! Thank you so much! More
Excellent experience, the best in town!!! Highly recommend this place to anyone wanting to buy a used car with a peace of mind. Excellent place, helpful and friendly employees, lots of cars to Highly recommend this place to anyone wanting to buy a used car with a peace of mind. Excellent place, helpful and friendly employees, lots of cars to choose from. We had just moved to Guelph from another country and were overwhelmed with all the things that we had to do. We walked into their place without having browsed any cars since we didn't have time. Michael was our sales representative, and he was very helpful and patient with us. He helped us choose a car that suited our needs and budget. We were given the opportunity to test drive as many cars as we wanted, he made sure that the car we chose was the right car for us and one that we were completely comfortable with. My husband and I are both unemployed full time students with two young children, the financing team made every effort to ensure that we got good funding options for our car. Jonathan, an extremely nice employee filled out the financing applications for us and made sure to gather every little detail regarding our status. He later referred us to Stella who kindly walked us through our options and gave us the detailed terms and conditions of our financing plan. She broke everything down to us making it easy to comprehend the complicated financing numbers and conditions. She also made sure that we had a list of everything that needed to be brought in when we were to pick up the car. We were able to pick up our car only two days after visiting the shop!! The wilson's took care of everything including the registration of the car. When we picked up the car, it was like a brand new car, very clean and shiny, brand new tires, and fully serviced without paying an extra penny!! Thanks wilson's, thanks Mike, WE LOVE OUR NEW CAR !! More
Ron and randy are amazing Ron and randy are very amazing they both helped me so much and I’m very very happy with my car! They made it super easy and fast! Ron and randy are very amazing they both helped me so much and I’m very very happy with my car! They made it super easy and fast! More
1/4 Tank 👎 Reception area was clean and staff was friendly. However. I was a little disappointed with sales. It was an easy cash purchase with no haggling what Reception area was clean and staff was friendly. However. I was a little disappointed with sales. It was an easy cash purchase with no haggling whatsoever - (and yes I'm old school) - but even a half tank, or a gift card for $25 for fuel, or even a free oil change would have made me recommend Mark Wilson's to friends. Sometimes a small gesture goes along way. More