Mark Wilson's Better Used Cars

Honestly great pricing The salesperson listened to our wants/needs and picked out 3 great cars that met them, we got to see and drive and then make a decision, even though i The salesperson listened to our wants/needs and picked out 3 great cars that met them, we got to see and drive and then make a decision, even though it was getting late. It was a pleasant fun experience. The prices were great and we decided right there. Later when we were given only 1 key instead of 2 as promised, the staff was a bit defensive about there being 2 keys. Luckily they later found the 2nd key and informed us. Would definitely recommend Mark Wilson’s. More

Happy Hyundai Owners Friendly, knowledgeable, efficient and helpful staff. Easy to do business with! We knew exactly what we wanted, found it on their website, came in f Friendly, knowledgeable, efficient and helpful staff. Easy to do business with! We knew exactly what we wanted, found it on their website, came in for the test drive and had the vehicles within two business days. Staff were focused on our needs and Stella provided good advice and was really great in facilitating a follow-up request for snow tires. It was a pleasure dealing with everyone at every point in the process. Thank you! More

Sunday Shopping - Excellent Customer Service - Great Product I had put off coming in to any car dealership, as I did not know everything about what I was looking for.  I had been to another - more local to Woods I had put off coming in to any car dealership, as I did not know everything about what I was looking for.  I had been to another - more local to Woodstock - used car dealership and had walked or drove around their huge parking lot for over a half hour and was never greeted or assisted.  The guys in the office saw me but never left the building until a man showed up and then a sales rep was immediately out and greeting him, leaving me standing 20 feet away with no greeting or acknowledgement.  It was the exact opposite experience at Mark Wilson Used Cars.  Imagine car shopping on a Sunday afternoon! I was just driving around and thought that I would check out Mark Wilsons. Rick was immediately available, quickly got me in to a vehicle to test drive and accommodated me when I asked to try out a couple more options.  He was full of knowledge and asked all of the questions that you would expect an interested sales person to ask - I was very comfortable working with him.  He never pressured me to make a decision on the spot and let me know that when I was ready, he and the dealership would be happy to help me.  I was really pleased with the entire experience.  The purchase went seamlessly - no hiccups - no last minute charges - no excuses or anything that would alter my experience.  Rick and the staff were excellent and we would recommend Rick to our friends. On another note,  I would like to add that the young man in financing was very helpful and easy to work with and the gal working on my final paperwork was very accommodating.  Also, the ladies washroom was really clean and fresh.  That is always a great indicator to me of what a work environment is really like.  If it has a clean washroom and it smells nice - someone is taking care of the details.  That seems like such a silly observation - but it is one that I regularly make. I will recommend the dealership and Rick to our family and friends. More

Very Happy Ryan and Alexa were both very professional and very helpful. Alexa worked very diligently to get me the financing that fit my budget. Ryan was extreme Ryan and Alexa were both very professional and very helpful. Alexa worked very diligently to get me the financing that fit my budget. Ryan was extremely knowledgeable about the cars we looked at and found one that fit all my requirements. More

Satisfied Everyone one at wilsons made the whole purchasing process stress free and easy. Everyone was very friendly and helpful. Miguel made me feel comfident Everyone one at wilsons made the whole purchasing process stress free and easy. Everyone was very friendly and helpful. Miguel made me feel comfident in my purchase. More

Awesome Experience! From the first email to driving off the lot with my new car, the whole process took 1 week. This is the second car I've purchased from Mark Wilson's a From the first email to driving off the lot with my new car, the whole process took 1 week. This is the second car I've purchased from Mark Wilson's and there is a reason why. Fast and friendly service, no one was pushy and I was never pressured into purchasing anything extra. Everyone from the first time I walked in the door to Gus making sure everything was fine with the car before I drove away was amazing. More

Michael and Rod were friendly and extremely helpful and extremely helpful. We were blown away with the quick responses to any of our questions when we sent an email. Not once did we feel pressured to b and extremely helpful. We were blown away with the quick responses to any of our questions when we sent an email. Not once did we feel pressured to buy anything. They simply helped us talk through our needs and point us in the right direction More

left unsatisfied Issue 1, car was never detailed or even checked by sales staff before pickup 2nd issue, inconsistent info about vehicle. Was told there were no rec Issue 1, car was never detailed or even checked by sales staff before pickup 2nd issue, inconsistent info about vehicle. Was told there were no recalls when in fact there were 2. Previously repaired. 3rd issue Ordered winter tires the all seasons were thown in on freshly cleaned rear seats, looked as they were wiped around on the 2nd detailing. Winter tire sensors were not swapped or installed, now we have service tire pressure warning, and no pressure readings. Nothing worse than a new car to us and have to look at that warning all winter. 4th Upon pickup we noticed console glasses door would not shut, mentioned to Sarah, who added. Mike our sales rep, but no response for 4 days, and only after emailing ourselves again. This is the 2nd vehicle we have purchased from you, 1st time was great, hence our return but left with bad feelings this time and will be looking elsewhere when we replace our 2012 Journey. Service has definitely lowered since our first purchase. Thought this vehicle had remote start,and, Nav, but after purchase we noticed it didn't. All in all just very disappointed with the entire experience. Lisa. More

People are so eager to help I would recommend mark Wilson's to any of my friends and family they are so kind and helpful . I would like to say thank you very much Nicole who did I would recommend mark Wilson's to any of my friends and family they are so kind and helpful . I would like to say thank you very much Nicole who did an excellent job in getting the best interest rate and all the hard work that you did More