Mark Wilson's Better Used Cars

Ron Harris was Amazing Ron Harris was our salesman and he was so friendly. He chit chatted about fishing with my husband, offered to come on a test drive with us - when we d Ron Harris was our salesman and he was so friendly. He chit chatted about fishing with my husband, offered to come on a test drive with us - when we declined he advised us some of the best routes to test out all aspects of the vehicle. When I emailed him after our purchase due to a delay (by a day) in picking up the new car, he compensated us for the hassle! He went above and beyond to ensure everything was in order for us :) I would definitely shop Wilson’s again!! More

Fast honest effective customer experience Jon Gardiner is great receptionist are professional nice clean atmosphere,although iam a new customer I felt like I visited the dealership before very Jon Gardiner is great receptionist are professional nice clean atmosphere,although iam a new customer I felt like I visited the dealership before very impressed. More

Happy The only thing that you should do is fill the tank no matter what kind of car or truck you buy . Because you don’t want to fill your tank after you pa The only thing that you should do is fill the tank no matter what kind of car or truck you buy . Because you don’t want to fill your tank after you pay thousands for a vehicle.it will make the experience more exciting. Just saying. P.s. when you wax please don’t get the wax on the handles and tunnel cover it really sticks out like a sore thumb .. I love my 2016 Dodge Ram thanks . More

Great experience I had a great experience when buying a truck from Mark Wilson better used cars. Friendly knowledgeable staff made it seem easy and simple to get a gre I had a great experience when buying a truck from Mark Wilson better used cars. Friendly knowledgeable staff made it seem easy and simple to get a great vehicle. More

Great Experience I have purchased many cars and I have to say this was by far the best experience I’ve ever had. From start to finish they made it an easy process. I have purchased many cars and I have to say this was by far the best experience I’ve ever had. From start to finish they made it an easy process. More

The best experience with a dealership I have always had bad luck with car retailers until i went to Mark Wilson's better used cars. The staff is very polite and professional and always ke I have always had bad luck with car retailers until i went to Mark Wilson's better used cars. The staff is very polite and professional and always keeping the appropriated degree of friendship. They helped me find the right car at the right price and informed me about everything that i needed to know. I am completely satisfied with the service received at Wilson's. More

Unbelievable At the beginning it’s was a great experience. What turned out to be a huge headache as the Service Centre lost the work order. I went back, they didn’ At the beginning it’s was a great experience. What turned out to be a huge headache as the Service Centre lost the work order. I went back, they didn’t complete what was promised. The manager turned around to blame my young child for touching the wet paint. Which the Service Centre sent the Honda our in the rain with wet paint. Nor did the check the tire pressure , the paint job looked like a toddler did. I went back again, this time the visor came off. Once again, Service manager tried to blame me for yanking it to hard. Even tho clip was broken, but blamed me. Between my child and myself for lack of communication on their need and their mess up. Between driving back and forth wasting gas for Wilson’s screw. Not once has any of them offered anything to me for the inconvenience they have put on me. This place cares about the sale not customers. Not a good experience at all! Sadly, the management in that place require training in customer service. Who in the right min blames the customer and child for their screw ups? More

Excellent service Received excellent service from Ron Harris and everyone at Wilson’s. would recommend this dealership to anyone looking for a great vehicle and a good Received excellent service from Ron Harris and everyone at Wilson’s. would recommend this dealership to anyone looking for a great vehicle and a good deal. More

Purchase of my 2016 Ford F150 Both my wife and I purchased a vehicle back in 2013 so when it was time for me to purchase a pickup truck I visited the website and they had what I wa Both my wife and I purchased a vehicle back in 2013 so when it was time for me to purchase a pickup truck I visited the website and they had what I wanted. I went in on a Sunday Morning and both Ryan and Shari where fantastic within 1 hr we where done , picked it up 4 days later and I am very happy good price and the service is great even after the sale Ryan worked with the dealership to repair a seat cover not covered by the warranty, They went over and above any dealership would have and they were quick in responding and completely understanding, We have no trouble traveling to Guelph from Stoney Creek to do it again in a couple of years. Thank you, RYAN and Staff,,,, More

Amazing service Kristy and joe were fantastic! If you want a great service center this is your place. The dealership was great too! Deffinately recommending to friend Kristy and joe were fantastic! If you want a great service center this is your place. The dealership was great too! Deffinately recommending to friends More