
Mark Wilson's Better Used Cars
Guelph, ON
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1,863 Reviews of Mark Wilson's Better Used Cars
Redemption A while back I wrote a negative review of the service center at Wilson. I was less than pleased with the service I received. This week, Joe went o A while back I wrote a negative review of the service center at Wilson. I was less than pleased with the service I received. This week, Joe went out of his way to make sure the issues I had were completely resolved, He worked to regain my trust. I am very pleased with the effort on his part. More
Warranty Had some issues .Joe in service looked after it quick and profession ..thank youths staff was efficient and quick..thank you..sales representative. Be Had some issues .Joe in service looked after it quick and profession ..thank youths staff was efficient and quick..thank you..sales representative. Beverly was also courteous and knowledge ..overall experience great and I will be back More
Great customer service I would highly recommend Wilson's. They have a wonderful team working there. Thank you to Sarah Teles and all the great people at Wilson's I would highly recommend Wilson's. They have a wonderful team working there. Thank you to Sarah Teles and all the great people at Wilson's More
excellent service My entire experience was excellent no pressure friendly and informative . Made us feel 100% comfortable , purchasing and sales people were excellent i My entire experience was excellent no pressure friendly and informative . Made us feel 100% comfortable , purchasing and sales people were excellent in all departments. Very profession and courteous ,better than expected. Would purchase another vehicle from MW without hesitation. Also ready to solve any issues after sale as well paint chips on hood ,fixed ,burnt out driving light ,fixed also car was wash and buffed after paint chips fixed excellent job Done!!!!! My wife and I Very Happy Thanks to all the Team at Mark Wilson especially Marko in Sales Excellent job done. More
Trustworthy/Great service Mr Gardiner and Miss. Weller-Holiday were very pleastant and very well knowledge of the vehicles in stock. I would recommend my family and friends to Mr Gardiner and Miss. Weller-Holiday were very pleastant and very well knowledge of the vehicles in stock. I would recommend my family and friends to shop at wilsons. More
Excellent Customer Service A friend of mine recommended I check out Mark Wilson's, and I am so glad I did! My salesman, Jon G., was amazing throughout this whole process! I wa A friend of mine recommended I check out Mark Wilson's, and I am so glad I did! My salesman, Jon G., was amazing throughout this whole process! I was apprehensive about making such a big decision on my own, but Jon was able to answer all my questions and provided me with all the information I needed to make an informed decision. He was flexible with finding a time for me to go in for a test drive, and he was willing to go in early or stay late to suit my schedule. It was only 4 days from the time I chose the car I wanted to picking it up, and that was over a long weekend. He took care of getting the new plates and connected with my insurance company - the only thing I did was leave it in his very capable hands. Along with Jon, the lady at the front desk was exceptionally kind and made everything go smoothly. It was a great experience and I am very happy! More
Great cars, Good service, Decent Price! Bought a Kia Soul without much hassle considering my poor credit rating. Never felt shamed or condescended to as a customer and had a positive experie Bought a Kia Soul without much hassle considering my poor credit rating. Never felt shamed or condescended to as a customer and had a positive experience. Car is great! They went the extra mile for me. The only downer was poor communication between staff keeping me abreast of the process and making me wait longer than expected. Both sales and service were professional and Sarah T was awesome! Thx I’ll be back! More
Not a good experience unfortunately Only thing that brought us back was the fact we liked the car we bought Thanks again Mike G. for working with us in this unhappy situation Only thing that brought us back was the fact we liked the car we bought Thanks again Mike G. for working with us in this unhappy situation More
AWESOME I bought a new vehicle with 18000km on it. I drove it for a month and then the brakes went on the vehicle costing me an extra $700. Kristy went throug I bought a new vehicle with 18000km on it. I drove it for a month and then the brakes went on the vehicle costing me an extra $700. Kristy went through to management and got them to override the cost because my warranty was just over the 30 days. She is amazing!!! More
Great Service/Prompt Delivery Jon along with other associates of Mark's helped myself get into a great vehicle...I would recommend this dealership if you are in the market for a Jon along with other associates of Mark's helped myself get into a great vehicle...I would recommend this dealership if you are in the market for a used car. Thanks! More