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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,836 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,836 Reviews of Mark Wilson's Better Used Cars

October 04, 2018

Service Quick,Professional and hassle free service. Very happy with a job well done. Would recommend dealership for not only service but also purchase of a ve More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Joe Barber, Sam Belanger
Oct 04, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars Service Center! We are happy to that you had a great experience and appreciate the recommendation, it means a lot to the staff here at MW. We hope to have the pleasure of seeing you again!

October 03, 2018

Great service! Very kind and informative staff. Plenty of well priced vehicles to choose from. Friendless staff and very knowledgeable about the vehicles on the lot. More

by r.lintonroofing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh
Oct 04, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! It is a pleasure to hear you visit went well and we hope to see you again.

September 28, 2018

Helpful Came in with tire issues, they quickly diagnosed the problem and fixed it cheaply without hassle. Awesome service, quality work, will be coming back w More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Earley
Sep 28, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars. We are happy to hear that your issue was able to be resolved quickly and look forward to your return :)

September 27, 2018

Unexpected Surprisw Since i had just completed my bancruptcy, i was not expecting much. I had asked about a vehicle to see what they could do to help me out. Having reall More

by maddog69
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Jessie Barritt
Sep 28, 2018 -

Mark Wilson's Better Used Cars responded

We couldn’t be happier that Alexa provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Mark Wilson's Better Used Cars team. We hope you are enjoying your new vehicle, please come back to visit anytime!

September 27, 2018

Awesome experience! Visiting Mark Wilson’s last month was a totally different and eye-opening experience. The total adventure was almost polar-opposite to past endeavo More

by Ken & Stella
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Stu Jeffery, Lauren Ackerman
Sep 28, 2018 -

Mark Wilson's Better Used Cars responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience at Mark Wilson's Better Used Cars. It is wonderful to hear that Mike, Stu and Lauren were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 27, 2018

Oil change Very happy had a part that needed fixed and they changed it no problem and service took less time then they said when we brought it in ! More

by mehochick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Sep 28, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great experience with our service department and hope to see you again.

September 24, 2018

Detailed Purchased my car with a few dents and now the dents are gone. Bev tried several times to book me in but I could not get to the dealership until Tuesd More

by judyoverland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverlee Boettger
Sep 26, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear Bev was able to work with you to get your situation sorted, we wish you many happy miles in your 'new' vehicle.

September 21, 2018

Professional, no pressure environment Mike ("Anderson") helped us look for the best fit car my son needed with all honesty and professionalism. I didn't feel pressured and was assisted wel More

by Edwin Sorreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Penhale
Sep 21, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear Mike was able to help your son find the perfect car suited for him. We hope he enjoys his new ride, and hope to see you again soon!

September 20, 2018

Could have more info on body shop location. I came in for a paint/rust inspection . I do have rust spots on my tailgate . They said I would have to go to their body shop . They gave me an addres More

by Christel1233
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Winston Gordon, Joe Barber, Sam Gallucci, Donny Lachance, Dave Earley
Sep 21, 2018 -

Mark Wilson's Better Used Cars responded

Hello, Our team would like to apologize for any inconvenience you may have experienced during your visit to our dealership/service center. Please do not hesitate to give us a call if you are still having problems locating the body shop, our team would be more than happy to provide you with the details. You may contact Donny, Service Manager on 519-836-2900 extension 311. Thank you for your input this will help us in the future for improving processes and communication.

September 17, 2018

Well bought my suv less then a year ago have to have service Well i bought a suv from then and have not had it a year and already having problems and i was supposed to have full coverage but apperently the issue More

by kyle.miller408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Barber, Sam Belanger
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