Mark Wilson's Better Used Cars

Act of negligence and Over using Legal Capacity It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sher It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sherry ) that I can repay it in shorter term. Later that evening she called me and she said she find me a better deal and it's a shorter loan with lower interests. I accepted the offer and she said I can come and sign the papers tomorrow. I trusted her and and signed the papers but after that i found out that the interest rate is higher than my previous one . I contacted her to correct this issue but she said it's not her fault and she reacted very rudely and she is not recalling our previous talks and it's a done deal. I'm very dissapointed because I like this dealership , all other employees are very honest and friendly and I had a great experience with my previous cars. now im thinking about finding a new dealership . It's very disappointing to waste all these hard work due to one employee misinformation and rudeness. More

great experience felt very comfortable making our purchase We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his t We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his time.. we left very confident that we had made a great decision thanks to Jim's patience, knowledge and guidance... we would highly recommend Jim, great salesman, very personable friendly and cares about his customers....thank you very much We love our car!... More

Amazing service what more can I say! I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My e I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My experience at Mark Wisons was Amazing. We dealt with Mike from sales whom by the way is great! I was Leary when first looking at the Acadia and told Mike I needed to Really think it over. He totally understood. I came back a couples hours later and made a deal! We then met with Kim from the finace department and got underway with paper. A Very smooth transaction on her behalf and VERY THANKFUL for all her help. Best part about this whole experience was the people who work in this wonderful environment. I need to send a HUGE Shout Out to the ladies at the front desk you welcomed me and my family each and every time We entered with a HUGE smile on your faces and a warm hello! my daughter also enjoyed the visit with you, and I thank you on the wonderful complements on how well behaved she was!!! Thank you thank you to an AMAZING group of people here at Wilsons! Cheers More

Efficient & Stress Free! Working with Tom from Wilson's dealership was a pleasure. Very friendly & approachable salesperson. Tom listened very closely to my criteria for selec Working with Tom from Wilson's dealership was a pleasure. Very friendly & approachable salesperson. Tom listened very closely to my criteria for selecting a vehicle, and provided a very focused selection that fit my needs. Tom worked diligently in order to make my car purchasing experience move fast, and smooth. Thank you very much Wilsons & Tom. More

My experience The salesman Mouse Omar went out is way .The vehicle was not on the lot .The day I inquired about vehicle it was 2weeks before it arrived. He sent me The salesman Mouse Omar went out is way .The vehicle was not on the lot .The day I inquired about vehicle it was 2weeks before it arrived. He sent me photos.We texted back and forth .I was the first one to call.I gave him my visa number to put it on hold .There were other people interested but I had first chance and I live 2hours away from dealship to view vehicle. The 2 owners manuals for the diesel pickup where not with vehicle I asked but no one has returned my call and no keys for topper .My cell #1519-350-1232 More

Sunny Was Wonderful!! We have been shopping for an Edge for a couple of months and finally found "the one" thanks to Sunny. We didn't want to pick it up for 3 weeks becaus We have been shopping for an Edge for a couple of months and finally found "the one" thanks to Sunny. We didn't want to pick it up for 3 weeks because we were waiting for the proceeds from our house sale and he arranged for you to hold the vehicle until today.....which was 1 days earlier than we had initially agreed on. Sunny made it happen and in turn made me one happy customer. This is our 2nd purchase from here and we will continue to come back thanks to Sunny. Job well done....he's a keeper! More

Love our Terrain! Buying our new vehicle from Mark Wilson's was the best experience ever. This was a pleasant no hassle purchase from the moment we walked in the door, Buying our new vehicle from Mark Wilson's was the best experience ever. This was a pleasant no hassle purchase from the moment we walked in the door, and were greeted by the friendly reception staff, to picking up our car a few days later. Staff we came in contact with were professional and knowledgeable. Doug was a delight to deal with, and at no time did we feel pressured. Definitely worth the drive to Guelph! More

Over and Above Service/ Competitive Pricing Tom was a pleasure to deal with, being very friendly and accommodating. The vehicle wasn't perfect (at first), as it had just arrived at the dealershi Tom was a pleasure to deal with, being very friendly and accommodating. The vehicle wasn't perfect (at first), as it had just arrived at the dealership, but they made it right. The delivery was right on time and the vehicle looked gorgeous. Thanks Thomas and Mark Wilson's for providing such a pleasurable purchasing experience. More

Best First Buying Experience I Could Have Asked For!! Buying my first car was nerve wracking but since dealing with Mark Wilson's and their employees I would do it again in a heart beat. I got the exact c Buying my first car was nerve wracking but since dealing with Mark Wilson's and their employees I would do it again in a heart beat. I got the exact car I was looking for at a price that both myself and the salesman could agree upon. They're really good at showing you exactly what you're looking for. The vehicle had a bunch of paint chips just from driving and wear and tear as it is a used vehicle but they repainted my car, gave me a full tune up and new tires and my car literally feels like it's brand new. They won't sell you something that they wouldn't drive themselves so it feels good to know that they have your best interest in mind. Being how it was my first car and I'm a 'younger' buyer they were so willing to lay everything out that was happening. My parents even said that their next car will be purchased from Mark Wilsons. :) More

Enjoying our Mazda5! Speedy customer service even though we visited on a busy Saturday. Got the feeling they truly wanted the car that we chose to be in it's best possible Speedy customer service even though we visited on a busy Saturday. Got the feeling they truly wanted the car that we chose to be in it's best possible condition before takinf it home (undercoat, detail, brakes). Thank you! More