
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Nice people! They helped me find the vehicle that had all the options I was looking for. It was easy and had my car in two days. They helped me find the vehicle that had all the options I was looking for. It was easy and had my car in two days. More
Great service The customer service is great from all departments and they really take care of the vehicles and make sure they are selling a top quality car! The customer service is great from all departments and they really take care of the vehicles and make sure they are selling a top quality car! More
Amazing!! Very clean, helpful employees, positive vibe environment and tons of choices. I didn't have an appointment when I walked in and asked for Brent but h Very clean, helpful employees, positive vibe environment and tons of choices. I didn't have an appointment when I walked in and asked for Brent but he was very quick to greet me with a smile. More
Beverlee is the cool version of the used car salesperson! No pressure, no cheesy one liners, no crap. Bev got to know what we needed from a vehicle, what were the "must haves" and the "wouldn't it be great t No pressure, no cheesy one liners, no crap. Bev got to know what we needed from a vehicle, what were the "must haves" and the "wouldn't it be great to haves". She asked what we would like to test drive and made suggestions of vehicles we wouldn't have thought to try. She set us up in each vehicle and sent us on our way to give them all spin. In the end, because of her knowledge and laid back style, we were able to choose a vehicle that we had never considered and LOVE IT! A 2016 Santa Fe Sport! It is nice to shop for a huge financial commitment without the pressure from a sales person. We really felt that Bev was looking out for our best interests and knew the meaning of customer satisfaction. Thanks Bev!! More
Excellent service, no hassles Unbelievably friendly and helpful staff never pushed pricier models or tried to wear me down on financing, insurance or rustproofing options. When I v Unbelievably friendly and helpful staff never pushed pricier models or tried to wear me down on financing, insurance or rustproofing options. When I voiced concern over a scratch on the touch screen the manager stepped in and instantly offered a $500 dollar discount. Thanks to Ramsay, Jeff and Debbie More
Still in Shock!!!!!!! Unbelievable service!!!!!We developed clunk in the front end within a day of driving and saw condensation in the taillight....fixed!!!! No problem! W Unbelievable service!!!!!We developed clunk in the front end within a day of driving and saw condensation in the taillight....fixed!!!! No problem! We purchased a vehicle with an after market starter and only one key...we were not happy with the way the process of that feature worked and really need a second key. No problem.....we were reimbursed on the spot for the key....but the removal of the starter was another story! On the Friday of a long weekend we were given a spotless courtesy car with fuel, without asking. The car was ready on Sunda, since we were away we kept the car till Tuesday no questions asked. The service we received and witnessed with other customers is above and beyond. Patience and a desire to deliver the best to the customer is evident in all they do. Sincere thanks to all. More
Perfect I couldn't be happier with my time shopping for a car with Mark Wilsons. Originally went in with my sister to get her first car. Our salesperson Rick I couldn't be happier with my time shopping for a car with Mark Wilsons. Originally went in with my sister to get her first car. Our salesperson Rick was great and helped her find exactly what she was looking for. When we went back a few days later I ended up test driving a Hyundai Veloster Turbo and traded in my old Elantra for it. Rick is incredibly knowledgable in the auto industry and we couldn't have asked for a better sales person. After finishing up my sale both Debbie and Kim made things so easy for me to finalize things. Had my new car ready to go for the long weekend! More
Excellent Experience ! I bought a Cruze 2011, the car is amazing ! but more amazing is the customer service from Wilson's, especially from Mike Fonseca, a great person and I bought a Cruze 2011, the car is amazing ! but more amazing is the customer service from Wilson's, especially from Mike Fonseca, a great person and he was very helpful through this process. It's the 3rd car we buy from them and we are very happy !!! I totally recommend Wilson's, 5 Stars no doubt ! Ricardo Garza More
Can't say enough! On a hot Saturday morning we went to look at cars at Wilson's. We only planned to look, although we knew we had to purchase a new car relatively soon On a hot Saturday morning we went to look at cars at Wilson's. We only planned to look, although we knew we had to purchase a new car relatively soon!! We wondered around the lot looking at the cars, no time were we hassled; went inside to speak with a representative. Introduced to Rick Knight, who was very knowledgeable, professional and helpful. Answered all our questions, made us feel at ease and the next thing we had purchased a vehicle. It was a very friendly and welcoming experience from beginning to end. More
Awesome buying experience for my first car I bought Mazda5 from Mark Wilson's in July 2016. Sales advisor at Mark Wilson's, Rick, was very helpful in explaining the features of the car and givi I bought Mazda5 from Mark Wilson's in July 2016. Sales advisor at Mark Wilson's, Rick, was very helpful in explaining the features of the car and giving details on warranty etc. We were little concerned with the brakes (it being a daily rental), but Rick helped us get a new set of brakes & brand new tires too. Shari and Alexa helped in getting delivery of car was quickly with all the documents in place on time. It was an awesome buying experience overall, I enjoyed the care and personal attention given by the staff at Mark Wilsons! Will definitely recommend Mark Wilson's for the wide variety of cars and good service. More