Mark Wilson's Better Used Cars
Guelph, ON
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1,838 Reviews of Mark Wilson's Better Used Cars
Excellent service! Ron was helpful, friendly and knowledgable and made our purchasing experience fun. He ensured the whole process went smoothly, including the initial Ron was helpful, friendly and knowledgable and made our purchasing experience fun. He ensured the whole process went smoothly, including the initial 'surprise' that my father arranged with him in advance to introduce me to the car. Kim took the time to explain all of our coverage options and answered all of our questions. Overall an excellent experience - I would highly recommend Wilson's to anyone purchasing a 'new to you'car. More
amazing They went out of their way to help me get a car perfect for me. So friendly from the reception to when I pulled out of the lot. They went out of their way to help me get a car perfect for me. So friendly from the reception to when I pulled out of the lot. More
Great service, good overall experience Great experience. Saturday morning I opened their website and someone in the Online Chat answered a few remaining questions and asked what time I Great experience. Saturday morning I opened their website and someone in the Online Chat answered a few remaining questions and asked what time I would be in. On the way to the dealership we had a call from Rod introducing himself and confirming the cars we were interested in. When we arrived, one of the cars was already at the door ready for a test drive. Rod was friendly and knowledge without being pushy. Within 90 minutes we had completed our car picked out and a test drive completed. Rod took me to Liz in finance who took time to explain the various coverage options - again without pressure. I had asked that the car be ready on a slightly accelerated timeline because of a family commitment and they accommodated that as well. Debby coordinated the pick up our vehicle and was very friendly. Taking our picture with our new car and showing us around the service department. Would definitely recommend Wilson's if your looking for a "new" car. More
Best service, hands down! The new used car I purchased was the second one from Mark Wilson's. Their service is phenomenal! They ensure that you have the best car for you, they The new used car I purchased was the second one from Mark Wilson's. Their service is phenomenal! They ensure that you have the best car for you, they always follow up and stay in contact to make sure everything is going well and their staff educates and is attentive to your needs. I highly recommend them! More
Great experience! We purchased our 2016 town and country with the excellent service of Ron Harris...he was friendly, helpful, knowledgable and never used a hard sell ta We purchased our 2016 town and country with the excellent service of Ron Harris...he was friendly, helpful, knowledgable and never used a hard sell tactic. Ron handled all of our questions and concerns and looked after us very well. We also had the privilege of dealing with Jeff, Beverly and Carly...the staff here is extremely friendly and pleasant to deal with. Our daughter had purchased a vehicle here a few years ago and suggested we come here when it was time to purchase. We are glad we did. We have had many comments on our new vehicle and good condition of a previously owned vehicle....Thanks again Ron. More
Sales/Purchase experience Sales personnel were enthusiastic, cheerful and welcoming. The dealership is large airy, bright and attractive and accommodating. The actual purchase Sales personnel were enthusiastic, cheerful and welcoming. The dealership is large airy, bright and attractive and accommodating. The actual purchase had some discord in concluding the agreement which had to do with the remote starter not functioning. It provided some acrimony with the sales person which was eventually mediated by the sales manager. It's been left up to the customer (me), to resolve this issue. The dealership is very rigid when it comes to negotiating a price, in fact there is no negotiating which I find problematic when presented with vehicle comparables in dealerships beyond customer's reasonable location. More
Car buying made easy Enjoyed our experience with Mark Wilson's for the ease of trying whatever vehicle you wanted with no judgement. The cars are ready and waiting for you Enjoyed our experience with Mark Wilson's for the ease of trying whatever vehicle you wanted with no judgement. The cars are ready and waiting for you to take for a test drive. There is no pressure or expectations. Also the speed at which you finalize the paperwork and picking up your new car is great. More
Vehicle Purchase Buying a previsiously owned vehicle was not my idea of a good time .... until I went to Mark Wilson's Better Used Cars ... The staff was friendly and Buying a previsiously owned vehicle was not my idea of a good time .... until I went to Mark Wilson's Better Used Cars ... The staff was friendly and professional and that makes for a great buying experience. From reception to delivery of our vehicle I give the gang 5 stars! Big thanks to Karl, Sarah and Shannon, well done and thank you for making this purchase a pleasure! Brad More
Great Business Model I have to admit, I wasn't thrilled about looking for a New used vehicle.I always found New and used car dealerships to be unscrupulous and somewhat u I have to admit, I wasn't thrilled about looking for a New used vehicle.I always found New and used car dealerships to be unscrupulous and somewhat unethical.(Different prices for everyone)...... That is,until I listened to a co-workers advice and visited Mark Wilsons..From the moment I set foot on their lot,I had a great "gut feeling".. Every aspect of the process was professional and very comfortable...I have absolutely no hesitation in recommending Mark Wilsons to anyone looking for a vehicle.. More
Needed a vehicle Great place to go if your looking for a used car. Huge selection, good prices and the people were friendly and knowledgable. I would highly recommend Great place to go if your looking for a used car. Huge selection, good prices and the people were friendly and knowledgable. I would highly recommend going to Wilson,s. More