Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Wilson's Better Used Cars
Guelph, ON
1,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,836 Reviews of Mark Wilson's Better Used Cars
January 13, 2017
Helpful Miguel promised he would fix the rotor/brake issue if problems developed And it did so he came through for me and fixed the problem no charge Thank Miguel promised he would fix the rotor/brake issue if problems developed And it did so he came through for me and fixed the problem no charge Thanks miguel More
by sptessel
Verified CustomerEmployees Worked With
Robin, miguel juan
Helpful January 13, 2017
Helpful & flexible! No pressure service. Patient and flexible with finance options. Only thing that I didn't like was the car we initially went to see was sold on our dri No pressure service. Patient and flexible with finance options. Only thing that I didn't like was the car we initially went to see was sold on our drive there. Marko was extremely helpful with other options, we were able to test drive several vehicles. Marko was very informative and answered our many questions. Great atmosphere. Jeff in finance was a huge help and had a few options for us. Would highly recommend this dealership! Jenn & Rob Whate More
by Jenn Rodgers
Employees Worked With
Marko Velkovski, Jeff Botter
January 13, 2017
Good experience... until you drive off the lot **rectified** Experience was great until I drove off the lot. On the way home spotted a tear in shifting boot. Reported less then 24hrs after picking up and had to Experience was great until I drove off the lot. On the way home spotted a tear in shifting boot. Reported less then 24hrs after picking up and had to fight to get it adressed and at that a repair patch is the best offered. The car is pristine otherwise I don't want a patchwork repair I want a replacement! Disappointed for a $100ish replacement and leaves a bad taste especially after purchasing extended warranty and rust protection addons. Another family vehicle will be required soon and treatment after purchase will definitely have me looking at other dealerships. Edit: Since the original review was written Karl has reached out and Wilson's has offered to do the replacement of the part. Very pleased! That's how you get satisfied and returning customers! More
by Brett
Employees Worked With
Scott (sales manager), Karl Clarey, Kim Culling
January 12, 2017
Top Notch Service Ron was an amazing salesperson and I couldn't decide on which car and he was so patient with me. All the extra costs got too overwhelming. Ron was an amazing salesperson and I couldn't decide on which car and he was so patient with me. All the extra costs got too overwhelming. More
by Jennifer Holland
Employees Worked With
Ron Harris, Jeff Botter
January 11, 2017
amazing I had an amazing experience buying my car, As a woman I was prepared to go in and get the run around that you get when your buying a car. You know wh I had an amazing experience buying my car, As a woman I was prepared to go in and get the run around that you get when your buying a car. You know when the sales person goes back and forth to try and get you a better deal (so they say) I didn't have to go through any of that. I go a great car at a great price, the three gentlemen that I dealt with were amazing, professional and very respectful of my needs and my finances. They didn't try to sell me a car that I couldn't afford just to make a sale, like the last time I bought a car. I have to mention their names because they deserve to be mentioned, Tibor Svitek you were such a professional at your job, and keeping in mind my finances and the amount that I wanted to spend to buy a car. Miguel Juan you were so friendly and kind, I was so impressed with the fact that when I arrived to get my car it was so clean inside and out it looked like it was a brand new car and the fact that you had it all nice and warm for me that was a bonus, thank you Miguel ( I named my car Mikeee after you.) and that is a complement :) and last but not least Jeff Botter you were wonderful to deal with. You were kind and very professional but also very friendly. You took the time to explain and disclose all the information about the car and taking care of getting the new licence plates and sticker, that alone was an enormous amount of help. So for that I thank you. This was the best experience I had buying a car and I will recommend you to anyone I know that is looking to by a car. signed happy car owner Humberta More
by Humberta Gouveia (Nina Gouveia)
Employees Worked With
miguel juan, Jeff Botter, Tibor Svitek
January 10, 2017
My jeep I got a jeep compass from them 3 months ago and I only had problems the mechanics service is poor and today my car it stall while I was driving a I got a jeep compass from them 3 months ago and I only had problems the mechanics service is poor and today my car it stall while I was driving and good thing I have the extended warranty this time I take it to my mechanic which I trust it suck More
by Fab
Employees Worked With
Brent Lapointe, Garrett Duval
January 09, 2017
An awesome experience Everyone at Mark Wilson's was a pleasure to deal with, made buying a new vehicle quick and easy. When the time comes I will definitely be going back! Everyone at Mark Wilson's was a pleasure to deal with, made buying a new vehicle quick and easy. When the time comes I will definitely be going back! More
by paulfpollard
Employees Worked With
Karl Clarey, Jeff Botter
January 09, 2017
Service Plus Second time I've been at Wilson's to purchase a used vehicle. The staff and facilities were top notch. Very pleasant experience. I would definitely re Second time I've been at Wilson's to purchase a used vehicle. The staff and facilities were top notch. Very pleasant experience. I would definitely recommend this dealer for used cars. More
by koolblue
Employees Worked With
Dave Gardiner, Karl Clarey, Karlee McDonald
January 09, 2017
Good experince and friendly My sister in law first bought her car there and mention to us what good service she got and your sales men were professional and had all the informa My sister in law first bought her car there and mention to us what good service she got and your sales men were professional and had all the information on hand to disclose to us as customers.Very friendly all round at the Wilson's car dealership,I would definitely recommend Wilson's to all my friends and the sales men that help us. More
by swaler
Employees Worked With
miguel juan, Jeff Botter, Tibor Svitek
January 09, 2017
Expérience d'achat hors de l'Ordinaire J'ai acheté chez Wilson's pour la première fois. J'ai eu la chance d'être servi par "Ramsey", conseiller aux ventes. Je suis totalement satisfait de s J'ai acheté chez Wilson's pour la première fois. J'ai eu la chance d'être servi par "Ramsey", conseiller aux ventes. Je suis totalement satisfait de ses services et de sa disponibilité. Il a même répondu à mes messages le dimanche. Malgré les délais causés par les assureurs, l'équipe du financement s'est montré d'une grande patience. Je n'hésite pas à vous recommander de passer chez Wilson's avant de prendre une décision pour l'achat de votre prochaine voiture. More
by alamaras
Employees Worked With
Kim Culling, Ramsey Ghandour
