
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Great service all around Bought a used Volkswagen,they replaced the clutch for me and gave me winter tires for a discoiunt, couldn't be happier. Thank you, would highly recomm Bought a used Volkswagen,they replaced the clutch for me and gave me winter tires for a discoiunt, couldn't be happier. Thank you, would highly recommend. More
Best used car service ever received The service received at Mark Wilson's was like no other, from reception to sales to finance. Ramsey was patient and understanding when it came to me g The service received at Mark Wilson's was like no other, from reception to sales to finance. Ramsey was patient and understanding when it came to me getting a new vehicle. He understood what I wanted he then delivered and was extremely knowledgable when it came to cars and when it came to answering my questions. Shari was amazing at finding the best interest rate and extended warranty and she knew what she was talking about. With the delivery process Shannon was on point by reassuring all of my needs are looked after here on out. I will reccomend Mark Wilson's to anyone and everyone in need of a new car. Thank you everyone it was truley an amazing experience. More
Love our new car not the best experience We traded in our vehicle and got a Pathfinder. Sales was good in letting us try out cars but had very little knowledge about vehicles and options for We traded in our vehicle and got a Pathfinder. Sales was good in letting us try out cars but had very little knowledge about vehicles and options for us. Finance department was fair but overall not overly impressed. More
2015 Chevy Silverado The friendly help I received was beyond comparison to previous used car dealers I have used. Wilsons, Ramsay and David Miller were so kind, knowledgab The friendly help I received was beyond comparison to previous used car dealers I have used. Wilsons, Ramsay and David Miller were so kind, knowledgable and efficient. I went to test drive my tuck and brought it home the next evening! Beyond happy with my experience here! Would recommend or use Wilsons and the team myself again in the future. More
Fantastic Beverlee was amazing - she made the whole process seamless - the entire process was wonderful and I would recommend Wilsons to all my friends and fam Beverlee was amazing - she made the whole process seamless - the entire process was wonderful and I would recommend Wilsons to all my friends and family. More
2014 Mazda 3 The car was the exact car of what we were looking for. Sale process was very good; smooth pick up process. I sent my spouse and daughter to pick the The car was the exact car of what we were looking for. Sale process was very good; smooth pick up process. I sent my spouse and daughter to pick the car up for me; only one key was provided and I expected there would be two keys. My husband contacted the salesman about this and was told there was no second key. In my opinion I feel that the salesperson/dealership should have disclosed this to me as I would have negotiated for the dealership to provide one or allow me then to make an "informed decision" to buy or not. I am going to make contact again with the dealership and ask if they would be willing to provide one to me and I hope, from a customer service perspective, that they do. More
Speedy, Friendly Experience Everyone we dealt with, from the receptionists to the salesperson to financial services to delivery coordinator was friendly, knowledgeable, and helpf Everyone we dealt with, from the receptionists to the salesperson to financial services to delivery coordinator was friendly, knowledgeable, and helpful. We would highly recommend this dealership for a smooth, professional purchase (and trade in) of a vehicle. More
Effortless car buying No business is perfect, and even the best get it wrong occasionally. My experience with Mark Wilsons makes me want to buy another car just to witness No business is perfect, and even the best get it wrong occasionally. My experience with Mark Wilsons makes me want to buy another car just to witness their outstanding teamwork again. Yes, I even had do bring my vehicle back within 30 days to have some small things addressed. The service centre fixed the issues quickly and sent me on my way invoice free. Very organized system with a personal focus. Well done. Keep up the great effort! More
Pretty awesome collection They made my purchase absolutely hassle free. Before going down there I selected a few cars, test drove them and made my selection all in one day. My They made my purchase absolutely hassle free. Before going down there I selected a few cars, test drove them and made my selection all in one day. My sales associate was Mr. Karl and he's a gem of a person. Kim handled my financing application and was professional. Took my delivery from Shannon after two days and she was pretty great. Best thing about them is their selection of cars and a non pushy sale andttitude. Would recommend them to everyone and anyone looking for a good selection of cars with a good sales service. More
Amazing Customer Service A friend recommended this dealership to me. I looked at cars on their website, and I was desperate for a car! I called and set up an appointment, walk A friend recommended this dealership to me. I looked at cars on their website, and I was desperate for a car! I called and set up an appointment, walked in to the most friendly and helpful staff. I test drove a few cars and walked out with a financial plan I could afford! It was such an easy process, I have already recommended Mark Wilson's to family and friends. I love my new car, and I couldn't beat the price and incredible customer service. More