Maranello BMW

I called yesterday regarding coolant oil low. Spoke to OB she said Anna will call me back and no one called me regarding this issue. Its strange that i got my car oil changed last week and why am i getting she said Anna will call me back and no one called me regarding this issue. Its strange that i got my car oil changed last week and why am i getting signs for low oils. More

The staff at Maranello BMW dealership offer quick friendly service always! The showroom is current and enjoyable to be in. I would definitely recommend them to my friends! friendly service always! The showroom is current and enjoyable to be in. I would definitely recommend them to my friends! More

I scheduled my recall on my X1 and thought it would take 3-4 hrs based on what a lady who said that it would take that long while the letter said it would be only 1 hour or so? Good news it took about 2 h 3-4 hrs based on what a lady who said that it would take that long while the letter said it would be only 1 hour or so? Good news it took about 2 hrs that day, which was a good surprise! More

Kate (sales) and Peter (service) are amazing. They defiantly understand the definition of customer service. Thank you for accommodating my last minute service request. You guys are the best! defiantly understand the definition of customer service. Thank you for accommodating my last minute service request. You guys are the best! More

I purchased 2014 BMW X3 from Maranello and since it was s certified series i also purchased the unlimited 4 year Platinum Warranty for an extra over $4K, as they indicated that it would cover everything like certified series i also purchased the unlimited 4 year Platinum Warranty for an extra over $4K, as they indicated that it would cover everything like new car warranty does. A few months ago my passenger Tail light on the lift gate failed. I took the car in to Maranello and paid the inspection fee of $169 only to have them tell me that this is not covered under warranty. Sent an email to BMW Canada to have them tell me that this can only be resolved through the dealer that i purchased the vehicle from. Contacted the customer service Manager and was informed that there is nothing they can do as this is not covered by a platinum warranty which was supposed to cover everything including electrical. Very disappointed in BMW Canada and Maranello for selling me a warranty and not honoring it for something so little. This is the 3rd BMW i have owned and will be my last as this incident has left a bad taste in my mouth. More

About you. Not just the car. A Sales Consultant, Calvin Tran, made the purchase experience wonderful from A to Z. Thanks, Jenna Tran, made the purchase experience wonderful from A to Z. Thanks, Jenna More

Changed snow tires recently, received nice service from Gary and the technician, recommended to every bmw drivers. Gary and the technician, recommended to every bmw drivers. More

Andrea (salesperson), Rosemary (financing) and Matthew (post sales assistant) made buying my 330i seamless. Great service and excellent experience all around. Thank you everyone! (post sales assistant) made buying my 330i seamless. Great service and excellent experience all around. Thank you everyone! More

Excellent staff. Atmosphere was clean and Covid 19 compliant. Lisa is amazing at the service desk. compliant. Lisa is amazing at the service desk. More

Good experience with Liz , really clean and comfortable office environment. Great service! Very professional , my car after service was really clean, thanks Liz. office environment. Great service! Very professional , my car after service was really clean, thanks Liz. More