MacDonald Kia

Only ever had terrible experiences Everytime I go in they aggressively try to up-sell me on things I know I don't need. They'll try to sell you magic beans with a large smile on their g Everytime I go in they aggressively try to up-sell me on things I know I don't need. They'll try to sell you magic beans with a large smile on their guilt free faces. More

Great service! Great service and great people! One of the beat service departments on the island, i recommend their service. Fast and good quality work and everyone Great service and great people! One of the beat service departments on the island, i recommend their service. Fast and good quality work and everyone is friendly! More

Falsely & knowingly charged $300 for unneeded battery change We took our 2013 Kia Sportage in for an error in the transmission. Long story short, the fix was under warranty but they also detected that the batter We took our 2013 Kia Sportage in for an error in the transmission. Long story short, the fix was under warranty but they also detected that the battery voltage was low and needed replacing. $300 for new battery and installation. It's worth noting, at this point, that we had replaced the battery less than 2 years prior. We requested the old battery when picking up the car, and after checking the voltage with 2 other credible sources, there was nothing wrong with the battery. We took it back to get a refund and battery replaced. This isn't the only exchange that left a bad taste in our mouth, however this alone is more than enough for a half-star rating. Unfortunately, we didn't get the names of people dealt with, however Robert Rutledge was on the receipt. That being said, as with our two other experiences, no body we spoke with was reliable or honest at this location. As soon as our warranty is up we are staying as far away from a MacDonald Kia as possible and emphatically suggest that you follow suit. We were planning on getting a Rio, however that's out of the picture if we need to deal with MacDonald's. More