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MINI Ottawa East

Ottawa, ON

4.6
64 Reviews
Call Dealership (613) 288-6464

1501 Carling Ave

Ottawa, ON

K1Z 7M1

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64 Reviews of MINI Ottawa East

August 28, 2025

Bought car from Mini Ottawa. Contacted Chris the manager as we wanted to sell/trade in car that was only a year old. He responded a week later saying he would get a number for us More

by scp
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
August 02, 2025

Lots of help and information, no pressure or sales games. Straight answers and straightforward sales transaction. I came away very happy with my purchase, and confident that I will return in future. More

by Lorna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykolaiv Marchenko, Paul Gonzales
Report | Print
August 01, 2025

Pleasant, informed , courteous and responsive to all questions and issues. Staff were attentive, on time and supportive. More

by pl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio El Gharib worked hard for the sale without being pushy just very responsive
Report | Print
June 05, 2025

Sales representative and two managers are very helpful and friendly with incredible support through phone call and emails More

by yf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
na
Report | Print
Jun 08, 2025 -

MINI Ottawa East responded

Thank you for your feedback! We’re happy to hear that our sales team and managers were able to support you through both calls and emails. We appreciate your kind words and hope to welcome you back again soon!

May 16, 2025

Sales team and manager (Chris) were absolutely delightful. No pressure, and incredible service. Had my first maintenance/service appointment last week and everything was perfect. Great experien More

by rickdulac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names. The mechanic was incredibly nice and helpful to me.
Report | Print
May 22, 2025 -

MINI Ottawa East responded

Thanks for the wonderful feedback! We’re thrilled to hear your experience with both the sales and service teams has been smooth and pressure-free. Chris and the team will be happy to know they made such a positive impression. Enjoy every mile in your MINI — we’re glad to have you as part of the MINI Ottawa family!

April 25, 2025

Personal and professional staff, always feel that my best interests are being served and I have full confidence in the maintenance team. More

by Sabre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Apr 29, 2025 -

MINI Ottawa East responded

Thanks for the thoughtful feedback! We’re glad to hear you feel well taken care of and confident in our team. We appreciate your trust and look forward to seeing you again at MINI Ottawa!

April 15, 2025

Everything was excellent from the time I walked in the door & totally accommodating from start to finish…it was the day of the snow storm & they kept car until the morning so that I did not have to drive… More

by 2ndaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Longpre
Report | Print
Apr 17, 2025 -

MINI Ottawa East responded

Thanks for the wonderful review! We’re so glad the team was able to make your visit smooth and stress-free — especially on a snowy day. Your comfort and safety mean a lot to us. Enjoy the drive, and we hope to see you again soon at MINI Ottawa!

February 19, 2025

Purchased a Mini Cooper SE. The full electric version. Was told it would achieve 185 kms on a charge. In the summer, this holds true. In the winter, after a -17c night, my car r More

by Adam Filleul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chafic Azzi
Report | Print
Feb 21, 2025 -

MINI Ottawa East responded

Thank you for sharing your experience. Cold temperatures can significantly impact the range of electric vehicles, as battery performance is affected by extreme weather. We understand how frustrating this can be, especially when expectations don’t align with real-world conditions. If you haven’t already, we’d be happy to review any available solutions, such as optimizing charging habits or preconditioning the cabin to help improve winter range. Please feel free to reach out to discuss further—we’d love the opportunity to assist.

February 18, 2025

Amazing ambiance within the building High confort and cooperative environment. Knowledgeable and empathetic staff at this dealership More

by Marc C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris.,Antonio and Nesramin
Report | Print
Feb 23, 2025 -

MINI Ottawa East responded

Thank you for your kind words! We’re glad you enjoyed the welcoming atmosphere and excellent service at MINI Ottawa. We appreciate your support and look forward to seeing you again!

January 29, 2025

Very happy either way the service I received. Keep up the good work. Customer’ satisfaction is very important to me. More

by roxanne.gauthier58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Feb 03, 2025 -

MINI Ottawa East responded

Thank you for your kind words! We’re glad you had a great experience at MINI Ottawa. Your satisfaction means everything to us, and we look forward to serving you again!

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