MINI Grand River
Kitchener, ON
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28 Reviews of MINI Grand River
They were able to fit in an emergency service (hence the 1 star) but it came at a cost. I have had two experiences with their service department and both have costed substantially more than originally quote 1 star) but it came at a cost. I have had two experiences with their service department and both have costed substantially more than originally quoted. The labour charges are astronomical in comparison to the physical parts. $700 on parts, and over $2,500 in labour for one service and I had to call 4 times in one day to receive one call back from my service manager as well. Finally, they would not let me take my vehicle back over the weekend because I would "lose my place in line" and suggested I rent one from their rental car partner at my own cost. More
Excellent sales experience. Pleasant, patient and helpful staff. This is my second Mini Cooper S, the first was 2002, also Cooper S. Pleasant, patient and helpful staff. This is my second Mini Cooper S, the first was 2002, also Cooper S. More