London Kia

Terrible experience at this London Kia dealership (Wharncliffe location). I came in for a recall repair and waited nearly an hour before being told the part wasn’t available. I had booked an appoi (Wharncliffe location). I came in for a recall repair and waited nearly an hour before being told the part wasn’t available. I had booked an appointment online and even called one hour beforehand to confirm the part was in stock. I was told it was. Despite that, my car wasn’t looked at for almost an hour, only for me to find out I would need to come back another day. This wasted two hours of my time — an hour of driving and an hour waiting — and forced me to plan a second day around coming back again. I called ahead specifically because a similar issue happened in 2023 when the recall was first issued. I really like my 2013 Kia Rio, but based on misinformation, lack of communication, and disregard for my appointment time, I would not recommend this dealership. I received little apology and the situation did not feel resolved. More

Issue with my vehicle was identified but Kia just denied to help me. The spark plugs were defective at just 60k KM and the dealer was not ready to help me and was pressuring to pay me for new plugs. Spark p to help me. The spark plugs were defective at just 60k KM and the dealer was not ready to help me and was pressuring to pay me for new plugs. Spark plugs wearing out at 60KM is something that is not expected. Rather than helping me the dealership wanted to charge me for new plugs which I think is not acceptable. More

London KIA - Wharncliffe Road A real super dealership. . full of professionalism in all capacities. Outstanding service. Honest, helpful and courteous. Would buy new or used car from this dealership .. I . full of professionalism in all capacities. Outstanding service. Honest, helpful and courteous. Would buy new or used car from this dealership .. I have bought 2 cars. Highly recommend. More

Kept me informed, fixed my issue, gave me a loaner vehicle and the service was excellent vehicle and the service was excellent More

It was very good experience, soonest I walked in I was nicely welcomed everybody were nice, I was offered some drinks so I'm very thankful. When it comes to carproblems it was taken care of it in very pro nicely welcomed everybody were nice, I was offered some drinks so I'm very thankful. When it comes to carproblems it was taken care of it in very professional ways. So again thank you London Kia service center. More

Kia dealership is a place where people can buy Kia cars, service their vehicles, get genuine parts, and receive professional customer support from trained staff. Excellent staff service their vehicles, get genuine parts, and receive professional customer support from trained staff. Excellent staff More

Very friendly staff and warm environment, they remember their customers. I would recommend definitely to everyone their customers. I would recommend definitely to everyone More

Kia is great and the staff are very knowledgeable and helpful . I am very happy with my time dealing with Kia helpful . I am very happy with my time dealing with Kia More

Best dealership ever! Friendly, courteous and extremely helpful attention from every department in the newly renovated building Friendly, courteous and extremely helpful attention from every department in the newly renovated building More

Lohit, Patricia and Jackie were very helpful and a delight when dealing with stressful time of car repairs. delight when dealing with stressful time of car repairs. More