London Kia

Clear about what work may or may not need to be done, pricing, time frame, options. Very respectful giving details and information needed. No upselling. They'll give you a ride, and the driver is awesome pricing, time frame, options. Very respectful giving details and information needed. No upselling. They'll give you a ride, and the driver is awesome! They send an appointment reminder, which is helpful. I feel confident when I go there that I can trust the work and info. The staff right from Becky on appointments to the mechanics are good natured. {It natters} Just tried to select make and model to finish this survey and the screen froze, so don't know if this will post it not. Lol More

Glen Terrien has been outstanding! Comprehensive advice and I will go no where else for my service. Because of him I will always trust my advisor. Comprehensive advice and I will go no where else for my service. Because of him I will always trust my advisor. More

Great maintenance customer service area Personnel. Dealership in disarray due to renovations at this time Dealership in disarray due to renovations at this time More

After dealing with Airport Kia numerous times and even setting up an appointment then calling to confirm my appointment 2 days prior, they told me that I didn’t have an appointment and that I would have t setting up an appointment then calling to confirm my appointment 2 days prior, they told me that I didn’t have an appointment and that I would have to go on a cancellation list or setup another appointment that would be a few months. I called London Kia and spoke with Becky and she was very professional and polite to deal with, she had me an appointment with in days! London Kia will always be my go to Kia dealer fast, friendly and professional! Way to go London Kia!!! More

Very eager to make a sale. Loved their $250 discount promotion on all used vehicles! It was my first time purchasing a vehicle and it was relatively simple. A big thanks to Abd Loved their $250 discount promotion on all used vehicles! It was my first time purchasing a vehicle and it was relatively simple. A big thanks to Abdalla with negotiating. He advocated my reasonable offer to the manager and told him how serious I was in the vehicle that I looked at! Happy customer here in my 2021 Jeep compass More

Braden was helpful as always and took care of my concern promptly and professionally as always promptly and professionally as always More

Always fast, friendly, efficient service! Very appreciative of the proactive approach when checking the cars Requirements. Always have a great experience at this Kia dealership! Very appreciative of the proactive approach when checking the cars Requirements. Always have a great experience at this Kia dealership! More

Service was as expected. Can't wait for waiting area to be completed and accessible washrooms. Can't wait for waiting area to be completed and accessible washrooms. More

I had a service 2 done on my 2024 Seltos. They did a great job in a timely manor. Mechanics were informative and provided great service. They did a great job in a timely manor. Mechanics were informative and provided great service. More

Horrendous in every way- rude, incompetent, arrogant. Unaware of how to make a customer happy. Avoid at all costs. Unaware of how to make a customer happy. Avoid at all costs. More