London Kia

The new renovated sales area is very well done. The Staff in the service area are amazing. Glen took great care of my Blue (what I call my Optima). I was very happy with the service provided. The Staff in the service area are amazing. Glen took great care of my Blue (what I call my Optima). I was very happy with the service provided. More

Very happy with the service. Problem was resolved with the Hub bearing. Will need to reschedule the other recommendations Problem was resolved with the Hub bearing. Will need to reschedule the other recommendations More

Great service. Pleasant and knowledgable staff. Great communication during the checkup and messaging if findings and recommendations. Very satisfied! Pleasant and knowledgable staff. Great communication during the checkup and messaging if findings and recommendations. Very satisfied! More

The problem of front window going up wasn’t resolved, they did some lubrication and told me that it is fixed. But the same day, it stopped going up, had to pay $150 to third party mechanic despite warran they did some lubrication and told me that it is fixed. But the same day, it stopped going up, had to pay $150 to third party mechanic despite warranty. It was a rainy weather that day and service was closed that day. My car could have ben drenched that day. More

Salesman Tom was helpful and friendly, did not pressure me at all. About a week after I picked up my new Kia, I went back to London Kia to ask for some help with some of the driving/safety/entertainment f me at all. About a week after I picked up my new Kia, I went back to London Kia to ask for some help with some of the driving/safety/entertainment features, as there is a lot of new technology (which I am still trying to learn). Tom was not available at the time, but his colleague Cara (or Kyra?) was happy to assist me and took me out on the road to show me the answers to my questions. More

Excellent, friendly service that started on time. Communication about what needed was shared promptly and clearly. Communication about what needed was shared promptly and clearly. More

The people especially the service people are amazing! Always kind and helpful. It is the car that I have had since 2017 that makes me so sad☹️ Always kind and helpful. It is the car that I have had since 2017 that makes me so sad☹️ More

It would be nicer if the renovation didn’t take quite so long; waiting in the cool garage in winter wasn’t very nice and the next spring we were back and we had to sit in the garage again! long; waiting in the cool garage in winter wasn’t very nice and the next spring we were back and we had to sit in the garage again! More

This dealership is good. I have been a customer for over 15 years and I would recommend them. I have been a customer for over 15 years and I would recommend them. More

The service team was polite and helpful. My car was ready very quickly and everything was resolved to my satisfaction. Great service! My car was ready very quickly and everything was resolved to my satisfaction. Great service! More