London Kia

The service department is fantastic and always complete all required service in a timely mannet and reasonable rate all required service in a timely mannet and reasonable rate More

Glen is absolutely amazing! It was very thorough and his customer service and an amazing…he Shasta goes above and beyond!! It was very thorough and his customer service and an amazing…he Shasta goes above and beyond!! More

Glen Therrien was professional and was able to answer about a service item that was listed in my email that I was confused about. I received a call from Glen when the service on my KIA Soul was finished. about a service item that was listed in my email that I was confused about. I received a call from Glen when the service on my KIA Soul was finished. He summarized the completed service. He offered me an Uber to bring me back to the dealership. I went to the desk when I arrived and a person who turned out to be the Service Manager greeted me. He said his name quickly and shook my hand, He handed me the receipt of the work done. I asked about the engine recall test results. He went into an lengthy explanation of what is done. I had to ask again if the results were okay. He did then answer. I asked him about the alignment. He handed me the after alignment results. He couldn't answer which tire had to be realigned. He couldn't answer. He only said he had to go and make a copy of the receipt to give to me. Glen then came to the desk, so I asked him. He asked the Service Manager for the sheet of the actual alignment test. It wasn't there. Glen went to find it. He returned and said that an adjustment to the alignment didn't have to be done as everything was okay. He reimbursed me the charge that he mistakenly added to my bill, which was great. Glen is knowledgeable and honest. I feel comfortable dealing with him. More

London Kia has a fantastic service department. I'm always greeted with a smile, they perform great work on my vehicle. I won't take my car anywhere else. I'm always greeted with a smile, they perform great work on my vehicle. I won't take my car anywhere else. More

Friendly and personable staff who are professional and helpful. The work was completed in a timely manner and my car is good to go again. helpful. The work was completed in a timely manner and my car is good to go again. More

They helped clean the dashboard and exterior even if not soaped, it looks like after oil change and free 21 point inspection is always the benefit. Other inspection is a bit too pricey even to fix. Its the soaped, it looks like after oil change and free 21 point inspection is always the benefit. Other inspection is a bit too pricey even to fix. Its the dealership so kind if expected vs going to other shops maybe a bit cheaper. It was a middle eastern or indian background gentleman. He was patience, helpful for the customer service, explained some of the issues. More

Glen in service is always amazing and informative. He keeps you updated on progress of your vehicle He keeps you updated on progress of your vehicle More

The service I received was excellent. The wait was little long but I understand that they were very busy that day. Thanks to Glenn The wait was little long but I understand that they were very busy that day. Thanks to Glenn More

We're very helpful. Gave us a car till ours was ready. Kept us informed. Gave us a car till ours was ready. Kept us informed. More

The employees at this dealership are friendly courteous and polite They are always trying to improve our experience and polite They are always trying to improve our experience More