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London City Chrysler Jeep Dodge - Service Centre

4.3

68 Lifetime Service Reviews

1345 Driver Lane, London, Ontario N5V 0B4

68 Reviews of London City Chrysler Jeep Dodge - Service Centre

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March 15, 2018

"Service is excellent"

- mert64

It is always a pleasure coming here There is never any pressure-- excellent customer service Bruce in service is a big asset to London City Chrysler He is always professional. He always make sure me and my wife are looked after. The sales team is always great Great job Matt.

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Recommend Dealer
Yes
Employees Worked With
Matt McHardy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bruce Reed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 11, 2018

"Great experience"

- Sarah16

Had another great visit with jay mc cormack at the dealership again he is very energetic and works hard to get you the deal just right for you would recomend him to anyone! Thanks again jay for all your hard work!

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Recommend Dealer
Yes
Employees Worked With
Jay McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 06, 2018

"Very friendly staff Especially Carrie Maguire"

- hzekai

Many years ago ( 1978-9) I had some bad experiences with Forest City Chrysler and stayed away. Due to a break down in Regina SK. on December 28th 2017,. I had no option but to deal with Crestview Chrysler. I was very pleased and decided to go back to a Chrysler dealer in London for further problems. I was very pleasantly surprised by the way I was received and the very friendly and pleasant service advisor and other staff. I also wish to thank Carrie for the old age discount. I turned 77 on Jan 3rd. The extra bonus was of course the loaner car since there is no public transport from Dorchester ON. and a taxi is rather prohibitive Even tho all the young ladies where very friendly and polite, the two ladies stood out. Both Carrie as well as Jessica made me feel very comfortable and welcome. .An other mention was the Gentleman that looked for the loaner car. he was extremely polite. I will of course continue having all my vehicle's needs looked after by Forest City Chrysler. Thank you all very much and have a good spring and summer. Hans Zekai

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Recommend Dealer
Yes
Employees Worked With
Carrie Maguire
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 15, 2017

"Tina in Service Gets ALL FIVE STARS "

- Melanie W

Concerned, helpful, and above all mindful that I have an older vehicle and have to balance repairs against the overall value of my vehicle. She kept me updated and discussed every option with me before going ahead with the repair! Melanie W

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Recommend Dealer
Yes
Employees Worked With
Tina Robbins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 21, 2017

"NEW JEEP loses 1 litre of oil every 1500 km"

- scorpion125

Chryslers Canada and London City Chrysler think that a new Vehicle can use 1 litre of oil every 1500 km and that is a allowable situation. What ever happened to Quality control and good products to be proud off. In the older days if your car used a litre of oil every 1500km it was time to buy a new car. Now a new car does it and its normal.Are we as a society gone so stupid we except this crap as being well and good or are we just stuck with big corporations doing what ever they want because our government will keep them afloat with our money.

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Recommend Dealer
No
Employees Worked With
Tina Robbins
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 03, 2017

"Went above and beyond to fix my issue"

- Marc-Andre

I bought a used Dodge Grand Caravan back in July from Jesse. I had an issue with my brakes over the following months and both Jesse and the Dealership as a whole went above and beyond to get it resolved. Excellent customer service and follow-up. Will definitely deal with them again in the future.

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Recommend Dealer
Yes
Employees Worked With
Jesse Hughes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bruce Reed
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2017

"2016 Jeep Wrangler"

- Mishel W

I cannot say enough kind words about Chad and the service dept. at LLC. He went out of his way to come pick up my hard top stored at my house and have it at the dealership for the next day ready for switching out the soft top to the hard top on my Jeep Wrangler. Chad told me to be there at 7:30 am and he would have me on the road by 9 am...and he was true to his word. He also had the oil changed and ran the Jeep thru the carwash. Even as I waited in the lounge with my little dachshund Lola, every employee who went to go by us, stopped to say hi and give Lola some love. Thanks as always for the wonderful service!!!!! Michelle Whittington

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Recommend Dealer
Yes
Employees Worked With
Chad Creeden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 27, 2017

"Thanks Bruce Reed!"

- Renee 2017

Bruce Reed is a credit to London City Chrysler. He is professional and calm and could not have provided better service. I arrived at the dealership the Friday afternoon before a long weekend with an idea of what repair might happen and found out it was more complicated. He arranged for a loaner vehicle for me - so appreciated since I would have been stranded. He kept in touch regarding the status of the repairs - very important. The repair was as quoted with a bit of good news. No surprises just absolute kindness & professionalism. Thanks also to mechanic, John T., for taking the time to answer my questions. Again, also a nice guy and so professional. Thanks to a great team!

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Recommend Dealer
Yes
Employees Worked With
Bruce Reed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John T
July 27, 2017

"Amazing"

- very happy customer

Words cannot explain how delighted I was when I brought my Dodge Ram truck in to have an assessment made on a replacement passenger door handle. The handle was disconnected from a clip that held it in place. Chad Creeden and Wade Charharko went over and above with service ... after about 5-10 minutes they managed to fix the handle. When I offered to pay I was told there was no charge. Thank you for the amazing friendly service!!!

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Recommend Dealer
Yes
Employees Worked With
Chad Creeden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Wade Charcharko
June 21, 2017

"Top tier service! Great experience"

- Joe G.

I brought my van in for a check up for some small items that were concerning me. Chad was able to take my van out for a test drive to diagnose the issue and had the van back to me that afternoon. So impressed with the care and professionalism of Chad and LCC.

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Recommend Dealer
Yes
Employees Worked With
Chad Creeden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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