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Lincoln Heights Ford - Service Centre

Ottawa, ON

5.0
32 Lifetime Reviews Review Dealership

32 Reviews of Lincoln Heights Ford - Service Centre

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November 03, 2020

"I recently had my Lincoln MKC serviced by the capable..."

- marva.black

I recently had my Lincoln MKC serviced by the capable service staff at Lincoln Heights Ford Lincoln. Once again Kelly ensured that all was completed in a competent, efficient manner. She and Evan ensure that all experiences there are pleasant. I always feel confident and secure about the work the whole team does.

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Recommend Dealer
Yes
Employees Worked With
Nov 03, 2020 -

Lincoln Heights Ford responded

Thank you Marva... we appreciate your wonderful comments and continued patronage... :)

October 02, 2019

"Evan is outstanding and can always be counted on to go..."

- Romayne

Evan is outstanding and can always be counted on to go above and beyond for service and customer satisfaction. A definite huge asset for the company.

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Yes
Employees Worked With
Oct 03, 2019 -

Lincoln Heights Ford responded

Thank you so much, Romayne! We appreciate your kind words and look forward to seeing you again in the future!

July 30, 2019

"Doing the extra to serve customers' needs"

- Bob

We have been customer of Lincoln Heights for some 10 years and have always experienced helpful and efficient services, whether buying a car or having after purchase services. The dealership owner and his staff genuinely value good relationship with customers, treating us as friends/family. We were recently facing a problem that got solved, thanks to Les Bell and Jennifer Cockburn who went out of their way to help us out. We highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Rockburn
Aug 07, 2019 -

Lincoln Heights Ford responded

Thank you for sharing your positive experience with us, Jennifer! It was our pleasure to work with you and we look forward to seeing you in the future.

December 23, 2018

"Great"

- wmross1

Treated like family. Always ready to meet my needs. Offer me a loaner if necessary. While I wait, there is always coffee available. A newspaper.

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Yes
Employees Worked With
Jan 02, 2019 -

Lincoln Heights Ford responded

Thank you for taking the time to leave a review, we're happy to hear you enjoyed your LHF experience!

November 04, 2018

"Fantastic service"

- Bill

The service is always top notch. Never seen better anywhere. Follow up always scheduled promptly. A pleasure to deal with ! I woukd highly recommend this dealwrship

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Yes
Employees Worked With
Other Employees : Anne
Nov 05, 2018 -

Lincoln Heights Ford responded

Thank you for taking the time to leave a review Bill, it's always a pleasure to serve you!

November 02, 2018

"Very happy with service, and professionalism of staff/"

- fordfan

Very happy with service, and professionalism of staff. Pleasant to deal with both service and sales representatives, Overall I would highly recommend this dealership. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Rockburn
Nov 05, 2018 -

Lincoln Heights Ford responded

Thank you for taking the time to leave a review, we appreciate the feedback!

October 29, 2018

" Service "

- retired

employees are well mannered and always willing to listen very satisfied and we will be back to to buy again. Keep up the good work

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Yes
Employees Worked With
Oct 30, 2018 -

Lincoln Heights Ford responded

Thank you for taking the time to leave a review, we're happy to hear you enjoyed your LHF experience!

September 27, 2018

"Worst service ever"

- Sandy

Brought in my vehicle under my warranty package they gave me a rental my car sat there for a week doing nothing eventually when it was fixed after two weeks I go to bring back the rental and they tell me that they're not covering it I did not have to give a credit card or $100 deposit or anything to Enterprise due to the fact that Ford was covering under my warranty so how do you give somebody a rental for 10 days saying it's covered then after the 10 days they know we're not covering it?? I have talked to the owner Less Bell no help there at all pretty much they're telling me that I'm a liar how do you tell your customer that they're lying?? Worst service I will never go back there

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Recommend Dealer
No
Employees Worked With
Oct 03, 2018 -

Lincoln Heights Ford responded

We are sorry you have not been able to solve your account with Enterprise. We remain at your service.

September 20, 2018

"Thank You Jeff Mosher"

- Paul Scott

Jeff facilitated a vehicle loan repayment superbly over the phone with me this morning on behalf of an ill senior friend who needed to discharge her loan lien to sell her vehicle free and clear. A very positive experience greatly appreciated by the client, Donna MacD. and myself. Memorable. Thanks again Jeff. Coffee and donuts on me. Paul Scott Ottawa

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Recommend Dealer
Yes
Employees Worked With
Mr. Jeff Mosher
Oct 03, 2018 -

Lincoln Heights Ford responded

Thank you for sharing your LHF experience Paul, we're always happy to help!

April 01, 2018

"Warrant work on my 2016 f150"

- Brian R

How can you not rate Lincoln heights ford with 5 star rating. There service is top notch professional and curtious..problems are always fixed the first time thanks to Antwan there service mechanic. I have never met an auto mechanic that wants to work with and solve the issue. This is the 2nd time he has done this for me. KUDOS to him. Hussein my service advisor also dedicated to his job. He kept me informed at all times on the status of my truck. He had a loaner vehicle for me promptly as promised. Very polite and knowledgeable. Evan treats customers like there part of the business. Now a days this is unheard of. THANKS TO ALL.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Antwan mechanic
Apr 02, 2018 -

Lincoln Heights Ford responded

Thank you so much for reviewing Lincoln Heights Ford Brian! It was our pleasure to serve you and we look forward to your next visit.

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