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Lincoln Heights Ford - Service Centre

Ottawa, ON

4.0
39 Reviews

39 Reviews of Lincoln Heights Ford - Service Centre

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July 15, 2022

Big problem is that service is not working on Saturdays (or Sundays) and with a busy working regime, it is quite impossible to get time even for small services (like an oil change). When you manage to get More

by Mike-C.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

I was in service waiting for Tire change on my father's car and had a great chat with the sales guy Moe. He was very knowledgeable and friendly - he answered all the questions I had, easing my mind about More

by Heather
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Moe Issa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

my wife had a little fender bender in the back lot of Lincoln Heights ford . Nighttime staff was very comforting to her that evening. They offered to get the other car repaired and let us pay cash. As More

by JD
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

Customer service is beyond reproach even the owner Les Paul is involved whenever I call always dealt with promptly and efficiently I know the car industry and this dealership and employees are the best. More

by mikehoulahan4622
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hoyt
Nov 02, 2021 -

mikehoulahan4622 responded

I meant Les Bell i am sorry for referring to him by the wrong nsme he is an excellent representative for Lincoln

October 15, 2021

Great person excellent customer serviceAlways does her Great person excellent customer service Always does her best to accommodate the customers needs in a timely manner More

by Lloyd
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Awful service, I don’t recommend them at all, service advisors were extremely lazy. More

by Platpussnake
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Hussien Aal
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

went in for an expensive a/c repair that required the removal of the dashboard. i would only have this work done at a dealership. i chose lincoln heights because of the positive reviews read on social More

by marc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kelly was great!
November 03, 2020

I recently had my Lincoln MKC serviced by the capable service staff at Lincoln Heights Ford Lincoln. Once again Kelly ensured that all was completed in a competent, efficient manner. She and Evan ensure More

by marva.black
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Lincoln Heights Ford Sales responded

Thank you Marva... we appreciate your wonderful comments and continued patronage... :)

October 02, 2019

Evan is outstanding and can always be counted on to go above and beyond for service and customer satisfaction. A definite huge asset for the company. More

by Romayne
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lincoln Heights Ford Sales responded

Thank you so much, Romayne! We appreciate your kind words and look forward to seeing you again in the future!

July 30, 2019

Doing the extra to serve customers' needs We have been customer of Lincoln Heights for some 10 years and have always experienced helpful and efficient services, whether buying a car or having More

by Bob
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Rockburn
Aug 07, 2019 -

Lincoln Heights Ford Sales responded

Thank you for sharing your positive experience with us, Jennifer! It was our pleasure to work with you and we look forward to seeing you in the future.

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