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Lincoln Heights Ford Sales

Ottawa, ON

4.9
196 Reviews

1377 Richmond Rd

Ottawa, ON

K2B 6R7

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196 Reviews of Lincoln Heights Ford Sales

June 28, 2021

Awful service, I don’t recommend them at all, service advisors were extremely lazy. More

by Platpussnake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hussien Aal
June 19, 2021

I recently purchased a used vehicle from this dealership. It was a very positive experience for me, the vehicle was in top notch condition. I highly recommend Mo Issa and Lincoln Heights Ford for being hone More

by joeatrancho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Issa
June 15, 2021

went in for an expensive a/c repair that required the removal of the dashboard. i would only have this work done at a dealership. i chose lincoln heights because of the positive reviews read on social More

by marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kelly was great!, Kelly Thomas
March 26, 2021

We just purchased our second Ford (Explorer) at the Lincoln Heights by trading in our Ford escape. This was our first time doing a trade in, Moe Issa, like before, made the process look ridiculously ea More

by Varun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Issa
January 22, 2021

I just picked my new Lincoln Aviator 2020 from this dealership. Shelly Nicol was the first person who contacted me after I priced a car on site which the dealer cost of the cars you are interested in. More

by remoriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cameron, Moe Issa
Jan 25, 2021 -

Lincoln Heights Ford Sales responded

Thank you Steph, for your wonderful comments. We truly appreciate your patronage and welcome you to the Lincoln Heights Family ! Enjoy your new Lincoln Aviator:)

November 03, 2020

I recently had my Lincoln MKC serviced by the capable service staff at Lincoln Heights Ford Lincoln. Once again Kelly ensured that all was completed in a competent, efficient manner. She and Evan ensure More

by marva.black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Bell, Kelly Thomas
Nov 03, 2020 -

Lincoln Heights Ford Sales responded

Thank you Marva... we appreciate your wonderful comments and continued patronage... :)

October 17, 2020

Spoke to Chris Braceland about what I was looking for and my budget. Chris was friendly, very knowledgeable and answered all my questions. He assisted me in finding the perfect vehicle for my family. Thank y More

by Chantal O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Braceland
Oct 20, 2020 -

Lincoln Heights Ford Sales responded

Thank you Chantal, for your wonderful comments and patronage, we are so glad your part of the Lincoln Heights Family !! We also agree Chris is great:)

September 19, 2020

Very unprofessional and unpleasant experience. Made a Very unprofessional and unpleasant experience. Made a deal for a 2020 F350 Platinum for $84,433.00 plus Hst. A month later and days before the truc More

by LucasK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Cameron, Mike Duhaime, Brian Hoyt, David Rossy, Moe Issa, Mike Maclean
September 14, 2020

Extremely helpful, thorough, flexible and customer focused. Both Moe, the sales rep, David the number cruncher and Jeff the document master were very professional courteous and responsive. I wouldn't More

by eddievlasblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rossy, Jeff Mosher, Moe Issa
Sep 14, 2020 -

Lincoln Heights Ford Sales responded

Thank you Eddie... for your wonderful comments and patronage. We are so glad your part of the Lincoln Heights Family.

September 03, 2020

Very disappointed with this dealership, they made the process very difficult and stressful. The process lasted over three months just to do a lease transfer. After the lease transfer was completed and More

by scc715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rossy, Sabiha Casey
Sep 04, 2020 -

Lincoln Heights Ford Sales responded

We are profoundly disappointed in this sequence of events. We agree that it should never have taken so long. A lease transfer is historically a straight forward transaction, but with the advent of Covid right at the beginning of this transfer the regular processes between dealers and Ford Credit were extremely delayed. We deeply regret any inconvenience . The transfer file is correctly in place at this time

Sep 04, 2020 -

scc715 responded

This dealership is quick to blame everyone and everything instead of owning their mistakes. You didn’t even know it was complete I had to call Ford finance myself. The amount of stress you caused is unacceptable. Worse service ever!!

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