Lexus of Royal Oak

same old Just in for basic service. Same old review: everything was great as usual, right from the greeting in the service entrance, dealings with Colin & Ch Just in for basic service. Same old review: everything was great as usual, right from the greeting in the service entrance, dealings with Colin & Chelsea in service and a talking about dogs with the owner. Always a great experience MJW More

Great experience. Very positive and helpful. Lots of good information. Seemed to know a lot about the features of the various options and the dealership process. We wil Very positive and helpful. Lots of good information. Seemed to know a lot about the features of the various options and the dealership process. We will definitely come here when we are ready to buy a new car. More

What a pleasant experience I would recommend this dealer with no hesitation at all. I have now had 3 service appointments (2 vehicles) and the service just keeps getting better I would recommend this dealer with no hesitation at all. I have now had 3 service appointments (2 vehicles) and the service just keeps getting better. From the time you arrive till the time you leave with your spotlessly clean vehicle everyone you speak or interact with is great! From the managing director's wife who was there in the showroom, and made a point of saying hello to the pleasant and polite staff who went out of their way to get you into a loner vehicle and on your way. Oh yeah, don't forget to say hi the nicest labra doodle I've ever met who hangs out in the corner of the show room. All in all a very stress free and pleasant experience. Keep up the great work and I am sure you will soon be the #1 Lexus dealer in the city. More

Exceptional experience It was a wonderful and stress free experience with Lexus of Royal Oak. The entire teams from sales (Colin), finance (Cory, Ball and LeVar) and technol It was a wonderful and stress free experience with Lexus of Royal Oak. The entire teams from sales (Colin), finance (Cory, Ball and LeVar) and technology (Howard) made me and my family felt special. Also, because of their professionalism, patience and being knowledgeable, I was confident that I made the right choice making the purchase from them. More

Great customer experience Most of the show rooms are trying to sell the car, instead of explaining the features. I wasn't planning to buy Lexus. It's not on my wish list. Team Most of the show rooms are trying to sell the car, instead of explaining the features. I wasn't planning to buy Lexus. It's not on my wish list. Team explained the features of Car very well and I am sold. My service experience is also great. More

Service that is top notch From when you drive into the immaculate service bay you are impressed with how clean and bright the area for check in is. As you wait for a service c From when you drive into the immaculate service bay you are impressed with how clean and bright the area for check in is. As you wait for a service consultant, you are greeted with a refreshment of choice. This is being pampered to the highest level, especially with the appointment with the pedicure awaiting while your vehicle is being serviced. This is the way I was treated when I bought my Lexus and the after care has not disappointed. The people at this dealership are top notch, professional and friendly. More

Excellent experience and beyond my expectation! This is the best service experience by far at Lexus of Royal Oak. Service advisers were friendly and very professional. All services on my car was exp This is the best service experience by far at Lexus of Royal Oak. Service advisers were friendly and very professional. All services on my car was explained in detail. My wife enjoyed the complimentary spa. The overall experience was beyond my expectation. Keep up the good work. Thanks! Jason Lu More

Excellent Service Super satisfied !!! they really took the time to understand my requirements along the way and made recommendations. I would go back there again and ge Super satisfied !!! they really took the time to understand my requirements along the way and made recommendations. I would go back there again and get my car serviced. More

Sales People Review I had great experience with Mr. Cary Williams as a sales person. He helped us a lot and spent even time to fix two minor problem with car and even com I had great experience with Mr. Cary Williams as a sales person. He helped us a lot and spent even time to fix two minor problem with car and even come to my comments any and picked up my car as I was busy. I also had a great experience with Mr. Farid Shivji who gave us very good discount and was very friendly to us. More

Service Review Dealership telephone contact advising of required service. Appointment with very friendly staff and excellent service. Would definitely recommend th Dealership telephone contact advising of required service. Appointment with very friendly staff and excellent service. Would definitely recommend this dealership to others requiring a new vehicle or service. More