Lexus of Calgary
Calgary, AB
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84 Reviews of Lexus of Calgary
Terrible customer service. .. They mislead the customer to order something that they cant get on time. Then after cancelling an order because they can't deliver it on time as .. They mislead the customer to order something that they cant get on time. Then after cancelling an order because they can't deliver it on time as promised, they send you an email saying "We have gone ahead and cancelled your NX350H order. In future we will not be interested in continuing business with you both" More
Excellent service, great and knowledgeable staff. Very warm welcome to Lexus family from Hussein, Donovan and fantastic person Krista that gives you awesome introduction to your new purchased vehicle Very warm welcome to Lexus family from Hussein, Donovan and fantastic person Krista that gives you awesome introduction to your new purchased vehicle. Very helpful to answer all your questions, services is excellent and I would highly recommend them. Vehicle was ready for pick up as secheduled on time, Hussein follows up on every detail of the sale. Thank you. More
We are sooo pleased - Jonathan - honest and has integrity, followed through on delivery date EARLIER than planned (unlike another dealership in Calgary that blatantly misled us), Donovan - quick to integrity, followed through on delivery date EARLIER than planned (unlike another dealership in Calgary that blatantly misled us), Donovan - quick to respond, to the point, did not waste our time when we said we didn't want any extras, Danilo - knows the vehicle well, answered all our answers including the kids change color for the lights. You are very lucky to have such dedicated employees - thank you guys! Neil and Afshan :) More
The service dept. was fantastic to deal with, as expected. There was a mix up with the appt, however Miss Jacobsen was able to complete the work on the same day. expected. There was a mix up with the appt, however Miss Jacobsen was able to complete the work on the same day. More
Just picked up my 2021 Nx300 and completely blown away with the Fantastic Experience was. I have purchased a lot of Vehicles in my time and Never came close to this one.Thank you so much Jonathon and Kris with the Fantastic Experience was. I have purchased a lot of Vehicles in my time and Never came close to this one.Thank you so much Jonathon and Krista for showing me how the technology works. More
From the time I walked into the dealership I was greated and welcomed to all their perks and their knowledge staff helped me to buy a car. Even though my car was not available when I needed it they offered and welcomed to all their perks and their knowledge staff helped me to buy a car. Even though my car was not available when I needed it they offered me a loaner car. On the day my car was available they showed me all the gagets and controls to make my new ownership wonderful. I drove away feeling supported. Thanks Lexus More
Excellent service! Super friendly staff. Claudia Park was so sweet and did everything for us. She helped my son get his dream car, she was amazing, my son is so happy! I was very impressed too that she remem so sweet and did everything for us. She helped my son get his dream car, she was amazing, my son is so happy! I was very impressed too that she remembered our names after just one visit when we then returned 1-2 weeks later. Donovan Smith in Finance was really great to work with as well! Will definitely come back! More
I have to say that our experience with Lexus of Calgary over the past 4 years has been more than exceptional from sales to service. These trusted folks in all departments go over and above to ensure that y over the past 4 years has been more than exceptional from sales to service. These trusted folks in all departments go over and above to ensure that your needs are taken care of. When our vehicle key fob was stolen the service manager made it a priority on the same day to have the vehicle re-keyed for safety and security reasons. This is just one of many examples of how caring and professional this dealership is. If I could give 6 out of 5 stars I would! The icing on the cake is that the Lexus product is unreal in terms of quality and finishing. We love our GX 460 and will definitely be buying again from Lexus of Calgary when the time comes to upgrade. Chris & Kelly Summers More
Shiraz Dagwood in Sales was excellent…so efficient, professional. Totally recommend him! The dealership front personal were also top notch, felt like a family home environment. professional. Totally recommend him! The dealership front personal were also top notch, felt like a family home environment. More
Excellent, Dedicated service. Always on time. Got me approved by a leading bank, for a reasonable, affordable biweekly payment. I didn’t have to do anything, they did registration and delivery of the ca approved by a leading bank, for a reasonable, affordable biweekly payment. I didn’t have to do anything, they did registration and delivery of the car. WOW!!! I love my SUV 🚙. Some dealers said I’d never find a SUV for that budget, but Lexus made it real. More