Lexus South Pointe

Excellent Customer Service Highly accommodating, friendly, and efficient staff! Loved the free pedicure at the spa and the delicious espresso machine and massage chair while m Highly accommodating, friendly, and efficient staff! Loved the free pedicure at the spa and the delicious espresso machine and massage chair while my nail polish dried. More

From 'nightmare' to "dream"! I have never enjoyed shopping for vehicles mainly due to the sales pressure that I have often been subjected to. This was completely different and opp I have never enjoyed shopping for vehicles mainly due to the sales pressure that I have often been subjected to. This was completely different and opposite from what I have experienced in the past. Vikram took his time to make sure that I was comfortable throughout. He answered my questions and offered a wealth of information on the vehicle. Even in the negotiating of price, I felt that the interest was in meeting a compromise that would be beneficial to both parties. I luv my new car and would highly recommend their business as an option to buying a new vehicle. More

Excellent service What I love the most was the location of the dealership and it is very spacious and bright with plenty of sunlights. Service advisor welcome customer What I love the most was the location of the dealership and it is very spacious and bright with plenty of sunlights. Service advisor welcome customers with a warm smile! More

Maintenance service Staff is friendly, knowledgeable and professional. Time frame is explained to me and they make me feel at home in the dealership. The whole experience Staff is friendly, knowledgeable and professional. Time frame is explained to me and they make me feel at home in the dealership. The whole experience went as expected. More

Scheduled maintenance I dropped off my car at the scheduled time and was promptly given a shuttle ride home. The work was completed and the car was ready when promised. My I dropped off my car at the scheduled time and was promptly given a shuttle ride home. The work was completed and the car was ready when promised. My bill was what was expected. More

Amazing service Great friendly service. Attentive to your concern and will go over and beyond to ensure they look at the issue. If anything arise they will call you r Great friendly service. Attentive to your concern and will go over and beyond to ensure they look at the issue. If anything arise they will call you right away. The sky cafe is to die for (best club sandwich I ever had). More

I am really satified with everything I took my car for first service which is free. Alam introduced him self and do the paper work and show me the waiting area and ask me to relax. These I took my car for first service which is free. Alam introduced him self and do the paper work and show me the waiting area and ask me to relax. These guys are very friendly and did a great service in time More

The kind you would like from any dealership and salesmen I was looking at the vehicles in the showroom to kill some time while waiting for an inspection on my car, and the experience manager Kelley Cuthbert I was looking at the vehicles in the showroom to kill some time while waiting for an inspection on my car, and the experience manager Kelley Cuthbert came up to me and kept me company the whole time. He showed me all the new features about the newer models, and he even took me for a road test. Even if I told him I have a Lexus already and I wasn't going to buy, it didn't matter one bit. He never pressured me for anything. We spent more than 2 hours together and it just flew by. When it will be time for me to update to a newer model, you better be there Kelley because I'll be looking for you :-) Dave Wowk, the assistant service manager also gave me a great service. Cheers to both of you guys ! More

Great service... as usual Just great service, friendly knowledgeable people and a dealership you don’t mind sitting around at. Or ask for a courtesy vehicle or shuttle. Great Just great service, friendly knowledgeable people and a dealership you don’t mind sitting around at. Or ask for a courtesy vehicle or shuttle. Great amenities and super comfort. More

Proud to be a Lexus owner I always feel so well treated when I bring my car in for service. Everyone at Lexus South Point is so responsive to the customer’s needs. Nikolas W I always feel so well treated when I bring my car in for service. Everyone at Lexus South Point is so responsive to the customer’s needs. Nikolas Wei was very helpful in immediately providing me with a loaner when my car demonstrated electrical problems. Shauna Meakin explained to me in detail what was done to the car and allowed me to drive away confident that Lexus South Point did a great job. More