Lexus On The Park

great experience It was a pleasure purchasing my nx200t here. STEPHEN was knowledgeable and made the experience less daunting. Josie was also excellent during the del It was a pleasure purchasing my nx200t here. STEPHEN was knowledgeable and made the experience less daunting. Josie was also excellent during the delivery process. Thanks guys. More

Received an honest deal, great customer service On Feb. 27, 2015 purchased an ES350 from Tom Homewood. Negotiations with Tom were pleasant, efficient and professional. On delivery, I dealt with Jos On Feb. 27, 2015 purchased an ES350 from Tom Homewood. Negotiations with Tom were pleasant, efficient and professional. On delivery, I dealt with Josie Allen, delivery specialist, who was most knowledgeable, explained to me the intricate technical details in simple language. Very articulate and easy to follow. Highly recommend both individuals. More

Service They collected my car and dropped it back after the service, which is a huge convenience. They fixed my flat ture but didn't test it, so there still a They collected my car and dropped it back after the service, which is a huge convenience. They fixed my flat ture but didn't test it, so there still appears to be a slow leak. They fixed everything I'd requested, but didn't use their initiative to fix things I hadn't mentioned (but which should have been obvious). The service was great. More

I'll be back for sure! I recently purchased a vehicle from LOTP. My entire experience, beginning from the moment I first came to see the car, till the minute I drove away wi I recently purchased a vehicle from LOTP. My entire experience, beginning from the moment I first came to see the car, till the minute I drove away with my vehicle was outstanding! Everyone at the dealership (in specific: sales, service and finance employees) worked in collaboration, to make my visits pleasant, comfortable, informative and effective. My experience could be described as being "custom built for me"; I really got the feeling that each of these individuals cared about my needs and did their best to not only meet them but to surpass them, with some nice surprises thrown in as well. I would recommend LOTP without a single hesitation to any customer wanting to purchase a Lexus and I know.. I'll be back for sure for future purchases. A big thanks to everyone who came together to make this purchase easy and memorable for me - your service is top notch! More

OilChange+ Engine Computer Replacement Kevin and Katlyn, they are both awesome, not only for the technical services but also for customer services. Kevin always discuss the situation and so Kevin and Katlyn, they are both awesome, not only for the technical services but also for customer services. Kevin always discuss the situation and solution, and he is always follow up. Thanks. More

Service: exceeding a customer's needs As a long-time Lexus owner, I've learned to expect quality service. My most recent service visit exceeded even my own these expectations. I came in la As a long-time Lexus owner, I've learned to expect quality service. My most recent service visit exceeded even my own these expectations. I came in late in the evening, with a nail puncturing my tire. I was greeted promptly, the car was taken to be looked at, and soon enough Warren Luongreturned with the report that the tire was too damaged to repair. He suggested replacement. Though I thought I thought I had bumper-to-bumper warranty (I had it in the three previous cars), I discovered that was not covered for tire punctures. On his own initiative, Warren undertook to contact the service manager Abid Jivi and explain my situation. Abed made an quick decision to replace the tire ... at no charge. I left within the hour. Naturally, I was glad to be driving on safe tires once again. But I was feeling especially glad to discover that I enjoy a positive relationship with the service team at Lexus on the Park. For me, that is a very compelling reason to come back there again, and again. More

Purchase of GS350 from Lexus On The Park I have bought for myself and my relatives 8 Lexus vehicles from four different Lexus dealerships in the past 10 years, Lexus On The Park is the best o I have bought for myself and my relatives 8 Lexus vehicles from four different Lexus dealerships in the past 10 years, Lexus On The Park is the best overall, especially the personnel. I appreciate the excellent service from Yin, Josie and Lazar. More

AMAZING.. Just bought the new 2015 RC F sport on Saturday. WOW, what a car and I look forward to many great years driving it. However the best part is the ser Just bought the new 2015 RC F sport on Saturday. WOW, what a car and I look forward to many great years driving it. However the best part is the service I continue to receive at Lexus on the Park. I previously had a 2011 Lexus IS so I came to the dealership in November thinking I may move on from Lexus and buy either Mercedes, or BMW. However after meeting with Lazar Lazarovski I changed my mind. What a guy, and it was a pleasure to work with Lazar through this entire process. He made it easy, put me at ease, worked out the finance perfectly and I am now a very loyal customer of Lexus on the Park for a second time. He is the reason I did not move on to another brand, it was because of Lazar. As well one final person is Joise Allen a great lady that showed us around our new car. She was pleasant and patience and truly capped off a great day at Lexus on the Park. More

Service - above and beyond I had my 8,000 km service recently. Making the appointment was easy and convenient. Arrived ahead of schedule and was well received. Service was co I had my 8,000 km service recently. Making the appointment was easy and convenient. Arrived ahead of schedule and was well received. Service was completed sooner than estimated. The facility for customers choosing to wait while the service is being done is the best I have experienced at any auto facility. More

Haji "Extremely happy and satisfied" I am extremely happy and satisfied with the ES 300h I purchased two weeks ago from Lexus on the Park. David Lee was not only courteous but exceedingly I am extremely happy and satisfied with the ES 300h I purchased two weeks ago from Lexus on the Park. David Lee was not only courteous but exceedingly warm from the moment I walked in with my family at the dealership. David took us for a test drive in both ES 350 and ES 300h and patiently explained the difference between the two cars with its optional packages for each. David’s professionalism and understanding regarding the importance of our investment made a huge impact to us. To my astonishment, Alistair Baxter, the General Manager, from whom I had bought my 2000 Camry XLE over 14 years ago when he was a sales associate, happened to recognize me across the room which sealed the deal for me as here was someone I not only trusted (especially with a car that I had driven 455,000 kilometres) but also his experience and the time and effort he spent in assisting us with finalizing the decision. Josie, the delivery Specialist, was also very pleasant and considerate as she patiently provided detailed explanation regarding the various features of the car. My overall experience and dealings I have had at Lexus on the Park to date has been truly amazing and I would highly recommend the dealership and service provided to anyone who might be considering purchasing a vehicle there. More