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Lexus On The Park
Toronto, ON
1,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,361 Reviews of Lexus On The Park
June 16, 2015
Well taken care of The staff at Lexus on the park always made me feel important and pays attention to my comments and opinions. Their quality of work had been more than The staff at Lexus on the park always made me feel important and pays attention to my comments and opinions. Their quality of work had been more than satisfactory over the years. More
by Knibb
Employees Worked With
Stephen De Castro
June 15, 2015
POOR RECEPTION AND ATTENTION Poor customer focus. Waited 25 minutes, then went to find someone - overall 50 minutes. No coffee/water offered. Felt like a cog-in-a-wheel. Poor customer focus. Waited 25 minutes, then went to find someone - overall 50 minutes. No coffee/water offered. Felt like a cog-in-a-wheel. More
by 350GS
Employees Worked With
I don't recall the people at the reception desk that morning. Marlon was ok but no real welcome or apology i.e."we're happy to see you and so sorry for the long wait", or offer of coffee, tea, water - I had to ask. I continue to compare , Marlon Marquez
June 15, 2015
First Class It is always a great experience dealing with the staff at Lexus on the Park. Treatment is first class and the staff is very friendly and helpful. Even It is always a great experience dealing with the staff at Lexus on the Park. Treatment is first class and the staff is very friendly and helpful. Even though I had to return the next day to have the service department deal with warning lights that appeared after the initial service, Brian was apologetic and had the minor service done immediately. More
by 123
Employees Worked With
Brian Mitchell
June 14, 2015
Brake noise while travelling Brian gave us the best service we have ever received from any dealer anywhere in Canada or the US. We heard a noise in the brakes while travelling fro Brian gave us the best service we have ever received from any dealer anywhere in Canada or the US. We heard a noise in the brakes while travelling from Ottawa to Toronto and called our dealer in Ottawa; he advised taking the car in for an immediate look as soon as we got to Toronto. It was late on Friday afternoon so we called from the road and made an appointment. Brian bought us lunch and inspected the car and found the problem, whatever it was, had gone away, along with the noise. Moreover, the service check up which was to cost $69.00 was absorbed by the dealer. If we lived in Toronto, I know where we would deal. Thank you Brian, you turned a stressful situation into a great surprise. Pat Ross More
by Guggapat
Employees Worked With
Brian Mitchell
June 13, 2015
Service I was very satisfied with the work done on my car, the staff are friendly and great to deal with and treat the customers with a lot of care and respec I was very satisfied with the work done on my car, the staff are friendly and great to deal with and treat the customers with a lot of care and respect. I will have my car serviced there from now on. More
by Melia2311
Employees Worked With
Greg Mugford
June 13, 2015
Quick response and great service I had a problem with a warning light. Marlon gave me a speedy appointment and got the problem fixed pronto! Quick response and great service. I had a problem with a warning light. Marlon gave me a speedy appointment and got the problem fixed pronto! Quick response and great service. More
by shirazbharmal
Employees Worked With
Marlon Marquez
June 12, 2015
TOP NOTCH SERVICE! I came into the dealership looking to shop around for a car and did not know what kind of service to expect. The moment I walked in I was greeted by t I came into the dealership looking to shop around for a car and did not know what kind of service to expect. The moment I walked in I was greeted by the friendly staff and was ensured that I will be looked after should I need any assistance. Lazar and John were great in the whole sales process. They were extremely friendly and were very patient as I had many questions. The whole process was smooth and painless. Within a week I walked away with a BRAND NEW 2015 Lexus IS 250 AWD F Sport! Thank you to the whole team at Lexus on the Park for their hard work and dedication. YOU GUYS ARE AWESOME! More
by WPERENA
Employees Worked With
John De Sousa, Lazar Lazarovski
June 12, 2015
service My appointment to have my car serviced was for 9:15 AM. I was there at 9:10 AM . I waited for 30 minutes before I was looked after. My appointment to have my car serviced was for 9:15 AM. I was there at 9:10 AM . I waited for 30 minutes before I was looked after. More
by Richardhall
Employees Worked With
Don't remember
June 12, 2015
very nice Nice experience and friendly staff. Speedy service and Nice rental car service. I would definitely recommend this dealer to my friends. Looking forw Nice experience and friendly staff. Speedy service and Nice rental car service. I would definitely recommend this dealer to my friends. Looking forward to having a nice relationship with the dealer in the future. More
by phoebeyoung123@hotmail.com
Employees Worked With
Lazar Lazarovski, Greg Mugford
June 12, 2015
Service I was very satisfied with the work the was done my last visit. I will go to the same dealership for future servicing my car. I was very satisfied with the work the was done my last visit. I will go to the same dealership for future servicing my car. More
by gayakm
Employees Worked With
Kevin Fam
