
Lexus On The Park
Toronto, ON
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1,361 Reviews of Lexus On The Park
Chris Lebetjis, First Class Employee Pre-Owned Lexus GX My vehicle lease expiry was nearing, and after over a decade of new car leasing my needs changed and would be best suited by pur Pre-Owned Lexus GX My vehicle lease expiry was nearing, and after over a decade of new car leasing my needs changed and would be best suited by purchasing a high-end pre-owned vehicle. After a seemingly endless search for a quality Lexus GX (less common vehicle, with most specimens having high mileage), I happened upon a classified ad placed by Chris Lebetjis of Lexus on The Park (excellent initiative taken by Chris). Having a father who previously managed a car dealership, and having a background in sales myself with a current role in purchasing prepared me for dealing with many salespeople in various industries over the years. The experience with Chris at Lexus on the Park was quite unique. His level of service exceeded all expectations prior to and after the sale. After only 10 minutes of dealing with Chris and being at Lexus on the Park, I made a decision to do business with them (and of course kept it to myself to help with negotiation). It then became a process of ensuring the vehicle was what I was expecting, or having Chris help me to find another vehicle. Chris patiently and meticulously handled all details, and answered all inquiries, making the "sale" part assumed by earning the sale as opposed to pushing the sale. I've already recommended Chris and Lexus on the Park to others. One in particular had tried, unsuccessfully to do business with several dealerships, due to pushy salespeople who wanted to process the sale and worry about important details later. After meeting Chris for a few minutes, she was already working out the details on inspecting and purchasing a Lexus RX (review to follow). Her only regret was not visiting Chris at Lexus on the Park in the first place. Sometimes having other experiences makes you appreciate better ones even more. Chris Lebetjis is definitely a First Class Employee, and Lexus On The Park is a First Class Dealership. More
Chris Lebetjis Strikes Again Pre-owned Lexus RX After searching online and visiting dealerships, it seemed all dealerships were interested in selling the vehicle before answeri Pre-owned Lexus RX After searching online and visiting dealerships, it seemed all dealerships were interested in selling the vehicle before answering questions, providing information or having me get the vehicle independently inspected. One dealership said I would need to leave a down payment and get approved for financing before I could test drive the vehicle. Another dealership would not let me take a vehicle to my mechanic for inspection. Lexus was my choice for my next vehicle for years, and after having challenges in purchasing a pre-owned one I was about to lease another Toyota. An experienced person suggested a visit to Lexus On The Park, to see Chris Lebetjis. Just like the other purchaser's previous experience, Chris took the time to deal with all of the necessary steps to purchasing a pre-owned vehicle (more detailed compared to a new vehicle). His experience in dealing with customers and the process allows all concerns to be addressed in order to transact a purchase, and makes doing business easy. We actually needed to visit the dealership a few times to get things done, and he was always there to meet with us, exactly on schedule. He even came in on his day off to accommodate our convenience (completely over and above expectations). The staff at Lexus On The Park really give you the premium dealer experience. The way I was treated made me feel like I was buying a brand new Lexus LX (highest priced vehicle in the lineup). Without a doubt I will be dealing with Chris Lebetjis and Lexus On The Park for any other vehicles I may need. Why did I spend weeks of dealership visits and hours of trying to deal with salespeople to purchase a vehicle? Save yourself the time and effort, see Chris Lebetjis at Lexus On The Park! More
Excellent Experience at Lexus on the Park We recently purchased a Lexus CT200 FSport and had a great experience at Lexus on the Park. Our sales rep, Kevin Loth, was knowledgeable, professional We recently purchased a Lexus CT200 FSport and had a great experience at Lexus on the Park. Our sales rep, Kevin Loth, was knowledgeable, professional, attentive and patient. He took great care of us throughout the entire sales process, as did Amy Yang and Josie Allen. We love our new hybrid and would highly recommend Kevin and the entire team at Lexus on the Park. Thank you! Annie, Brandon & Jack More
Great Experiece at Lexus on the Park I had a great buying experience with Lexus on the Park! Stephen De Silva was great, he got me the car I wanted and for the price I asked for. I was a I had a great buying experience with Lexus on the Park! Stephen De Silva was great, he got me the car I wanted and for the price I asked for. I was able to pick up my car two days after sealing the deal! Josie Allen was very friendly, knowledgeable, and accommodating when I came to pick up my new car. I felt that Josie really cared about the customer's experience, she went above and beyond!! Thank you Lexus on the Park!! More
Great Purchase Experience Arrived at Lexus on the Park looking for the new RX 350. We had been referred to Thomas Homewood and were pleased with all our dealings. Thomas was kn Arrived at Lexus on the Park looking for the new RX 350. We had been referred to Thomas Homewood and were pleased with all our dealings. Thomas was knowledgeable, professional, attentive to what we were looking for. He provided us considerable info during the purchase process while not using high pressure tactics. Thomas worked quickly to put the purchase through after bringing in different colours for us to compare on site and choose from. He also worked hard to get us the best trade in price for our older suv. Thomas was great to work with and we'd recommend him to anyone looking for a Lexus. Josie Allen (Delivery Specialist) did an excellent, informative introduction to our car upon pick up. More
Great experience for new car sales Went to Lexus on the Park to explore options at the end of prior lease and overall a great experience. My sales rep David Lee was knowledgeable and li Went to Lexus on the Park to explore options at the end of prior lease and overall a great experience. My sales rep David Lee was knowledgeable and listened to what I was looking for. The sales experience was not high pressure or anything like that at other dealerships. Allowed me to take my time to determine what was best. It's worth noting that I switched from another Lexus dealer as the service here was much better. More
The Best-- Everyone at Lexus OTP does a great job to make you feel appreciated as a customer. Management-sales-service-delivery work together to provide seamles Everyone at Lexus OTP does a great job to make you feel appreciated as a customer. Management-sales-service-delivery work together to provide seamless satisfaction. More
Excellent service from Haskell Beale We leased a 2015 Lexus NX from Lexus on The Park to-day and received thoughtful, detailed, no pressure attention from Haskell Beale, our salesperson. We leased a 2015 Lexus NX from Lexus on The Park to-day and received thoughtful, detailed, no pressure attention from Haskell Beale, our salesperson. More
Sloppy Service Department I had the car in for maintenance and to change the tires. When I picked the car up the tire light was lit on the dashboard. I had to wait 45 minutes I had the car in for maintenance and to change the tires. When I picked the car up the tire light was lit on the dashboard. I had to wait 45 minutes while they fixed it. They claimed that it was the spare tire that was low on air. They had no explanation as to why their mechanics had not spotted the tire indicator on the dashboard. More
Excellent Service We recently purchased an RX 350 from Lexus on the Park. Our Sales Consultant was Christine Nam. Christine was professional, knowledgeable and extrem We recently purchased an RX 350 from Lexus on the Park. Our Sales Consultant was Christine Nam. Christine was professional, knowledgeable and extremely patient in answering all of our questions concerning the two vehicles we were interested in. There was no high pressure tactics during the purchasing process. We would highly recommend Christine and the Lexus on the Park dealership for anyone interested in purchasing a Lexus vehicle. John De Sousa and Anthony Trasmundi also provided excellent customer service in support of Christine. More