Lexus On The Park

Honest, trustworthy, and reliable like a good friend I was greeted with smiles and treated like a VIP when I came in to test drive one of their used cars. Benjamin, the salesperson, addressed all my que I was greeted with smiles and treated like a VIP when I came in to test drive one of their used cars. Benjamin, the salesperson, addressed all my questions and concerns honestly and was friendly yet professional during all of our interactions. He is a very genuine person, provides excellent customer service and it's evident that he loves his job. I felt no pressure at all to make any decision that night but because Benjamin had addressed all my concerns to my satisfaction, I bought the car after a very straightforward negotiation. I felt no need to shop around and waste time with other dealers. We agreed on a time for me to pick up the car but when there was a delay due to unforeseen circumstances, he gave me a loner to use so I wouldn't be inconvenienced. I would definitely refer my friends and associates to Benjamin with no hesitation. Steve from Thornhill More

Pleasant experience with sales staff I came in for service on my previous 2010 RX350. I was not looking for a new vehicle but started talking to Dwayne. His knowledge and patience left m I came in for service on my previous 2010 RX350. I was not looking for a new vehicle but started talking to Dwayne. His knowledge and patience left me thinking I should be trading my vehicle for a new one. I am very pleased with the RX Sport and the way the purchasing process was handled by Dwayne. Thank you Dwayne. More

Our Lexus Experience We were loyal Nissan /Infiniti customers for 35 years. When in the market for a new vehicle we made contact with Dwayne Chin. This became our best c We were loyal Nissan /Infiniti customers for 35 years. When in the market for a new vehicle we made contact with Dwayne Chin. This became our best car buying experience . His knowledge of the product, matching the vehicle to our needs and the after sale follow ups have been remarkable. He projected a confidence knowing that he was teamed to a car dealership where everyone was in concert with the concept of customer satisfaction. Cheers to Lexus on the Park ! More

Great People and Excellent Service! I recently purchased Lexus NX 200t from David Lee at Lexus on the Park. David Lee is very patient and he listens to my needs and provide the best I recently purchased Lexus NX 200t from David Lee at Lexus on the Park. David Lee is very patient and he listens to my needs and provide the best advice. With suggestion of David, I made the right decision to choose this vehicle. All people I met at Lexus on the Park are so great. They are very helpful, friendly and professional. A special thank you to David Lee, Amy Yang, Christine Nam and Cathy Guillermo. Jenna Li More

A great place to take your car to be serviced. I bought my car there and I always took it there for service. I can't think of any negative points to write here. If I did not like the way I I bought my car there and I always took it there for service. I can't think of any negative points to write here. If I did not like the way I was treated there I would not go back at all. It's all good so far :) More

Excellence I came to the dealership with a tire concern. Greg noted that I was due for an oil change service so that my tire issue would be checked as well. All I came to the dealership with a tire concern. Greg noted that I was due for an oil change service so that my tire issue would be checked as well. All was done within the timeframe Greg estimated and saved me an additional service call. Friendly, helpful and excellent service every time we bring our cars in. Always appreciated. Many thanks. More

Thank you Benjamin! We recently purchased our third Lexus from Benjamin at Lexus on the Park. Benjamin and his excellent customer service have ensured that when we are We recently purchased our third Lexus from Benjamin at Lexus on the Park. Benjamin and his excellent customer service have ensured that when we are looking for a car to add, we are not thinking which car to buy or even where to buy it - It's simply a matter of calling Benjamin and explaining to him what we need. This is the trust that Benjamin has built with us in a short period of time. Benjamin demonstrates skills that every salesman (not juts cars) should aspire to possess. Listening to your customer, understanding what they want, trying to find what they want and not what you have on the lot, and being responsive after the sale is completed. I have a friend who purchased a Lexus from Benjamin on my recommendation and he came away similarly awed by the excellent purchase experience. Benjamin, thanks very much for your continued assistance and for making Lexus and Lexus on the Park our only choice! Abhi Verma KPMG More

Outstanding My wife and I were in the market for a vehicle and were fortunate enough to work with Dwayne. He spent a great deal of time with us to understand our My wife and I were in the market for a vehicle and were fortunate enough to work with Dwayne. He spent a great deal of time with us to understand our needs and find the right vehicle for us rather than push for the quick sale. We were both thoroughly impressed with his patience and knowledge of the products. Coming from a sales background myself, it was nice to have a salesperson spend the time to find out our needs and recommend the right vehicle for us. Great Service! We will definitely recommend our friends and family to go see Dwayne. More

Professional & Responsive My experience with Dwayne was excellent. He was hard working, incredibly accommodating, knowledgeable and responsive. He understood my need to thoro My experience with Dwayne was excellent. He was hard working, incredibly accommodating, knowledgeable and responsive. He understood my need to thoroughly research the vehicles I was considering, but never lost patience while answering my numerous questions. I would have no hesitation returning to Dwayne when I'm next looking for a car. Excellent service. Ian More

Excellent customer advice and care Steve, the service agent, knows exactly what needs to be done on my vehicle and always provides reliable and excellent advice on my car service. I re Steve, the service agent, knows exactly what needs to be done on my vehicle and always provides reliable and excellent advice on my car service. I recommended him to my friend too. More