
Lexus On The Park
Toronto, ON
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1,361 Reviews of Lexus On The Park
Very Good Service Extremely Good Service, price as stated at drop off, great explanation of of cost and reason for doing the work, vehicle was ready at the time promise Extremely Good Service, price as stated at drop off, great explanation of of cost and reason for doing the work, vehicle was ready at the time promised, vehicle was cleaned when I received it. More
Great to be served by Professionals I just bought a 2014 IS 250 AWD & I couldn't been more impressed by the service & professionalism I received at Lexus on the park. This is one major p I just bought a 2014 IS 250 AWD & I couldn't been more impressed by the service & professionalism I received at Lexus on the park. This is one major purchase I am going to enjoy for a long time & it began with the great staff at this dealership. I know that although I shouldn't encounter many issues with this fine car, I have the support of this team should I need it. THANKS TO my salesman YIN Chan I appreciate all your help. Also to Josie for showing me all the bells & whistles at my disposal. I am definitely satisfied with my experience. Arthur Marcelino More
Feel right at home It is the little touches from every employee that instantly make you feel at home when you visit Lexus on the Park, This makes the experience special It is the little touches from every employee that instantly make you feel at home when you visit Lexus on the Park, This makes the experience special More
EXCEPTION SERVICE ! We were fortunate enough to deal with Benjamin Momayez. From the very first meeting Benjamin was curteous, honest and accomodating in our decision ma We were fortunate enough to deal with Benjamin Momayez. From the very first meeting Benjamin was curteous, honest and accomodating in our decision making. We found him very knowledgeable and helpfull . He truly examplifies "GREAT CUSTOMER SERVICE ". Very few sales person deliver on their promises , and here we found Banjamin come through with his commitment . When he said he would call, he did call on the agreed time ! That we beleive, showed his commitment to his customers . We would highly recommend our friends and family to go see Benjamin . THANK YOU BENJAMIN ! Amin & Azmina Rana Oct 22, 2014 More
awesome service I had purchased my car from Sam who has now left the dealership and thereafter faced a problem with my car which was handled dedicatedly and warmly by I had purchased my car from Sam who has now left the dealership and thereafter faced a problem with my car which was handled dedicatedly and warmly by Benjamin. I could not imagine that a dealership might have such a loyal and trustworthy employee who would help a customer without being directly involved in my business with Lexus on the Park. The dealership should be proud of having such courteous colleagues as Benjamin. More
Great Sales and Service We were careful in researching all comparable cars before purchasing our Lexus. Very pleased with all the features, including the smooth and reliable We were careful in researching all comparable cars before purchasing our Lexus. Very pleased with all the features, including the smooth and reliable ride. Love the friendliness of the staff and the comfort of this dealership. Great follow up service, especially through the continued availability of Josie to answer our questions and to explain, through demonstration, the many features of our car. More
Excellent Buying Experience Just purchased a new 2015 IS250 AWD from the team at Lexus on the Park. John, Lazar, Anthony and Josie were all extremely helpful along the way, Too Just purchased a new 2015 IS250 AWD from the team at Lexus on the Park. John, Lazar, Anthony and Josie were all extremely helpful along the way, Took the test drive with Lazar, finalized the price with John, Josie explained all the features of the car at delivery and signed the papers with Anthony at the end. Each of them were extremely helpful, knowledgeable and professional to deal with. I would highly recommend this dealership to anyone looking to buy a Lexus. Thanks to everyone at Lexus on the Park for a great buying experience, I will definitely buy my next Lexus from them. More
Service On The Park Got great service from employees! Was able to sit comfortably in the upstairs customer lounge which has wifi and a cafe. employees treat you right and Got great service from employees! Was able to sit comfortably in the upstairs customer lounge which has wifi and a cafe. employees treat you right and listen and let you know what is going on. More
Outstanding and highly professional sales personnel. I have found Lexus in the Park extraordinarily helpful and pleasant to deal with over several years and my most recent experience with them has o I have found Lexus in the Park extraordinarily helpful and pleasant to deal with over several years and my most recent experience with them has only reinforced my very high opinion of the operation there. I initially was quite unsure of the type of car and deal I wanted but came away feeling I'd been helped to find just what I needed, the 2014 ES 350. I was guiding throughout by sales person Stephen DeSilva, whom I had dealt with before and always have found wonderfully informative, patient, and personable. While I always find acquiring a new car somewhat stressful, DeSilva made the whole experience far more pleasant than one would expect. I certainly felt I got the best advice possible and had all my questions answered clearly and comprehensively. He is a truly excellent sales person to deal with and I'm glad to give him my highest recommendation. The same goes of Josie Allen who led me with great patience and skill through the whole process of adapting to the latest Lexus technology. I am not exactly swift-witted, to put it mildly, when it comes to auto high-tech systems but Ms Allen could not have been more encouraging and helpful. A very intelligent and professional part of the sales team. From B. Stewart, Toronto, Ontario. More
Seem to be suggesting things before they are necessary I moved the service of my lexus to this dealership because its closer to my home. But unlike my previous dealer, there always seems to be several thi I moved the service of my lexus to this dealership because its closer to my home. But unlike my previous dealer, there always seems to be several things that need to get replaced or fixed. Both of my last two services have ended up over $1000 and my car only has 47,000 kms. It seems that they are recommending things well before they are required to carry forward revenue to them. They told me my tires needed replacing at 40,000 KMs and i'm now told this was clearly not required. This time they determined that my battery needed to be replaced, the transmission fluid needed replacing and a bunch of other things. I think it was because my wife took the car in. The car only has 47,000 KMs? I think they maybe gauging. Time to switch back to our old dealer. More