Lexus On The Park

Great Service I recently leased my RX350 at Lexus on the Park. Thanks Christine, Trevor and Anthony for their excellent service. They are fantastic, great to deal I recently leased my RX350 at Lexus on the Park. Thanks Christine, Trevor and Anthony for their excellent service. They are fantastic, great to deal with, very friendly and efficient. More

Great service, great experience! Buying a new car is always a daunting task – the team at Lexus On the Park made it welcoming and fun! My sales consultant, Yin Chan, was professional, Buying a new car is always a daunting task – the team at Lexus On the Park made it welcoming and fun! My sales consultant, Yin Chan, was professional, knowledgeable and always patient; even after going back and forth with questions, I never felt pressured. I would highly recommend Yin –he made sure I was informed and comfortable before making any decisions. Also with Josie Allen’s help on showing me the different features and set up of the car, the information was invaluable; it built my confidence and made it that much easier to getting use to a new vehicle. From the first test drive, to signing of papers, and then picking up of my new car: I am very happy with my experience at Lexus on the Park and am glad I had Yin and Josie to walk me through it! More

Made to Feel at Home I walked in off the street and was made welcome from the first moment. I was assisted without being sold to at the start, which added to my comfort z I walked in off the street and was made welcome from the first moment. I was assisted without being sold to at the start, which added to my comfort zone. When I wanted to investigate a possible purchase I was assigned to Tom Homewood and he touched all the right buttons that ultimately ended up with me making a purchase. Josie Allen was particularly helpful in acquainting me with the car (CT220 H). She was patient and responsive. No matter how many times she has done this review with a customer, I felt I had her attention and support. More

A Great Experience - Soooo Happy! I have had a Lexus for 14 years and I have loved it. I had thought of replacing it 'eventually' and so when I went in to get my winter tires put on I have had a Lexus for 14 years and I have loved it. I had thought of replacing it 'eventually' and so when I went in to get my winter tires put on I asked to speak to a sales person. Vince Wong helped me out and when we looked at what was available in the lot there it was... a beautiful burgundy HS250 with very low mileage and in excellent shape. I took it for a couple of test drives and Vince, Sean Johnson and Anthony Trasmundi were all very helpful, friendly and provided me with lots of great information. I am thrilled with my purchase and I look forward to the gas savings with the hybrid model. I am very happy to be continuing my relationship with Lexus because the service I have received there for 14 years has been outstanding. On the day I went in to purchase the car, Vince was in training but Sean immediately stepped in and coordinated everything and made it all very seamless for me. It was a pleasure to deal with such a great team. They made it a stress-free and happy experience. Thanks to all!! More

2015 ES-350 We started when I visited the dealership cold, asked to see a Sales Manager, and Trevor Armstrong came out to see me. He listened to me explain that I We started when I visited the dealership cold, asked to see a Sales Manager, and Trevor Armstrong came out to see me. He listened to me explain that I already owned two Lexus cars and that I wanted to trade one in on a 2014 ES-350 demonstrator -- feeling that I would get a good deal, now that the 2015 models were available. He "put me in the hands of" Lazar Lazarovski who showed me a demonstrator, explained its features, and took me for a test drive. After that, Trevor provided me with a first cut at financial picture and I left to talk things over with my wife. I spoke to Marc Lasorsa on referral from a friend of mine and he offered to speak to Trevor Armstrong and ensure that Trevor was aware of all the potential financial opportunities and options that might be available. In speaking to my wife, we also considered thought what a 2015 ES-350 might involve. A few days later, my wife and I came in together to review the situation and see what we might do. In the interim, Lazar Lazarovski was in touch with us in a manner that was both helpful to us and inobtrusively moved the sales process along. While my wife and I were at the dealership and talking to Lazar, we mentioned our possible interest in a 2015 model as his first reaction was (a) we could get the car we wanted from a much wider range of choices and (b) we would get much better value for our money in a 2015 model. That last comment really interested me. After my wife had test driven the demonstrator and liked the ride, we we sat down to review the financials on the 2014 and 2015 models. It was clear that the 2015 model would be a better choice for us and we spoke to Trevor Armstrong at some length to refine the financial deal. We settled on a financial deal that we could afford which included no downpayment and financing over 4 years at 0.5%. We decided to order a car at that time and sat with Anthony Transmundi for another hour to complete the paperwork, add the low end Titan package, and order an extra key. The next day, Lazar phoned us to let us know that they had made a mistake and the exterior-interior colour combination that we had ordered was not actually available. So, we decided on another combination that was available. Lazar called us back shortly thereafter to tell us that there was one such car in the Ontario inventory and they could deliver the car to us in about 10 days. As scheduled, the car was ready for us and we went to pick it up. At that time, Lazar spent about 1 & 1/2 hours with us to take us through the elements and features of the car. However, when we took delivery of the car, the extra key that we had ordered was not available yet. I came back a couple of days later and picked up the extra key. We are very happy with our new 2015 ES-350 and would like to thank Lazar, Trvor, Marc, and Anthony for their assistance in getting us into exactly the right car for us at this time and appreciate all the time and attention that they gave us through the whole process. We're also looking forward to using Lexus on the Park for servicing our Lexus vehicles. More

RX350 seviced Overall the service was OK. The person that checked my vehicle in as pleasant and helpful. The advisor was efficient. Vehicle was ready by the p Overall the service was OK. The person that checked my vehicle in as pleasant and helpful. The advisor was efficient. Vehicle was ready by the promised time. I was disappointed that the vehicle was not properly cleaned. The windows were spotty, the trunk area of the vehicle was not cleaned and certain areas in the cab area were spotty and dusty. More

A Fine Send-off I'm moving out of Toronto and I'm sad to be leaving the people at Lexus On The Park. They've taken such good care of me and my HS250h. Brian and Ant I'm moving out of Toronto and I'm sad to be leaving the people at Lexus On The Park. They've taken such good care of me and my HS250h. Brian and Anthony were always professional, helpful, friendly and concerned about my satisfaction and comfort. I recommend them without reservation. More