Lexus Of Oakville

Feedback on purchase of a vehicle Nikki Breeze has been outstanding in providing me all the information I needed even before I went to the dealership. She made sales process a breeze a Nikki Breeze has been outstanding in providing me all the information I needed even before I went to the dealership. She made sales process a breeze and I was very satisfied with outstanding service Nikki and the dealership provided I was surprised to receive a gift which I didn't expect at all which shows their willingness to go out of the way to satisfy clients. More

Excellent customer service! I have purchased two vehicles from Lexus of Oakville within a year and it was worth to driving from Newmarket. I appreciate an excellent customer serv I have purchased two vehicles from Lexus of Oakville within a year and it was worth to driving from Newmarket. I appreciate an excellent customer service from Marie An. More

Fabulous service Marie An's service was really good, her service was outstanding as she was friendly, patient, and clear. It would be awesome to get a service from her Marie An's service was really good, her service was outstanding as she was friendly, patient, and clear. It would be awesome to get a service from her and this place again next time. More

I had no intention of buying... but then next thing you know At first I just wanted to look around and really had no intention of buying a Lexus. But then next thing I know was that I was already shaking hands w At first I just wanted to look around and really had no intention of buying a Lexus. But then next thing I know was that I was already shaking hands with Mark Palmieri, the salesman at Lexus of Oakville dealership that was able to impressively convince me to purchase a Lexus on that same day. I've visited other dealerships of different car makes before but a lot of them like to use the pressure tactics. One time I test drove a C-Class Benz. Next thing I know, the salesman was already asking me if I was ready to sign. Such pressure tactics totally turned me off and only sent me walking away without closing the deal. I also test drove an Audi A4 and the salesman was showing lack of interest as he subtly implies that I'm only interested in test driving with no intention to buy. As soon as I asked for a test drive, he looked at me and asked "are you here to just test drive?". Totally turned me off and again, I walked away with no deal. Often times, sales people like to pressure their customers into buying. What I liked about Mark Palmieri was that he didn't pressure me into buying. He simply gave me different kinds of options, which are all the best options and it was up to me to decide what best suits my needs. Mark Palmieri likes to ask what your needs are, your budget and the use of the vehicle. Based on these information, he will do the best he can to cater to your needs and ensure that you'll get the best deal that suits your needs and wants. He was brutally honest and truly cares about delivering the highest level of customer service that he can to you. There were no hidden fees as everything was disclosed prior to closing the deal. In short, I had an amazing experience with this dealership. The staff are very friendly and will greet you as soon as you walk in. They will literally make you feel like VIP. Especially Mark Palmieri, he is very knowledgeable about their products and very friendly. I highly recommend Lexus of Oakville dealership to anyone looking out to purchase a Lexus. More

I have been dealing with Lexus of Oakville since 2011 I've dealt with many Lexus dealerships since my very first Lexus vehicle in 2011 and the reason why I keep coming back to Lexus of Oakville is because I've dealt with many Lexus dealerships since my very first Lexus vehicle in 2011 and the reason why I keep coming back to Lexus of Oakville is because of the service they provide, plus my Sales Consultant, Mark Palmieri, is the best and most honest I have ever dealt with in any dealership in my lifetime. I've recommended Lexus of Oakville to my family, friends and colleagues and I will continue to do so. I am now on my 3rd Lexus vehicle and very soon my 4th! More

Steve Bryant appears to be a nice person upon first impressions. He turned out to be deceitful and an all around bad salesman. He promises certain sales numbers, then says he is unable to sell for what impressions. He turned out to be deceitful and an all around bad salesman. He promises certain sales numbers, then says he is unable to sell for what was previously promised. He constantly referred me to the online testimonials on the lexus of Oakville website, which are either staged or hand picked, as they are very inaccurate. I would never deal with this dealership again after dealing with Steve Bryant. More

This dealership does not know what customer satisfaction is. They misordered a vehicle for me and inspite of that their attutide was just not acceptable. is. They misordered a vehicle for me and inspite of that their attutide was just not acceptable. More