Lexus Of Edmonton

Amazing! What can I say about the service team at Lexus of Edmonton! Crazy awesome, over the top customer service. Truly beyond comparison to anything I’ve eve What can I say about the service team at Lexus of Edmonton! Crazy awesome, over the top customer service. Truly beyond comparison to anything I’ve ever experienced in all my years. The thing that impresses me the most is their consistency to far exceed my expectations every single time. The wonderful people I am referring to are Lee, Dallas and Dean, my trusted service advisors. They are the people who never get enough credit for what they do. My car is my office. I need it and I rely on it every day. The best part about working with these 3 amazing individuals is that it doesn’t matter who I get, they are all equally perfect. Everything I come to them with is quickly and efficiently handled while I sit in the luxurious leather couches in the business center. They always offer me a loaner but truthfully, I enjoy the atmosphere and culture at Lexus of Edmonton and it reminds me of how I want to run my business. Lee, Dallas and Dean remind me of how a customer should be treated. They act as if I am a guest in their home. I feel like a family member. This year I have had a total of 3 flat tires and a smashed window plus a last minute oil change. In the 5 times I’ve seen them, they took care of me that second. With cars lined up out the door, not once would they ever tell me they are too busy even when I know they are. I don’t get to conveniently choose when my car puts me in an uncompromising position but it never bothers them, they just jump on it right away. Lee, Dallas and Dean are customer service gurus, I see them treat everyone in the same fashion. So, If I get this VIP Royal red carpet treatment every single time and every single time I watch and observe them giving everyone else the same treatment, you’d think they would be exhausted… nope! They are smiling, happy, and full of energy! I guess this is why they have so many cars waiting to see them. Thank you Lee, Dallas and Dean. You are the most valuable players on my team. Thank you for keeping me on the road and safe. You make my day every time and I genuinely couldn’t do what I do without all of you. Ron Dickson Remax More

Excellent Service Went to the dealership today and talked to Matthew Reid. He was very friendly and personable as well as knowledgable about all makes and models and ve Went to the dealership today and talked to Matthew Reid. He was very friendly and personable as well as knowledgable about all makes and models and very helpful. Enjoyed our test drive with him, highly recommend dealing with him. More

Lexus purchase I just purchased a used Lexus RX 350 SUV from Lexus of Edmonton The Salesman was Cam Rutten. Can did an excellent job of informing me what was avail I just purchased a used Lexus RX 350 SUV from Lexus of Edmonton The Salesman was Cam Rutten. Can did an excellent job of informing me what was available, I was looking for a used RX 350. I looked at a few and made my choise of a 2011 RX 350. We went over in about 1/2 an hour of what Lexus had to offer. The SUV had just came in and it looked great. After it went through their clean up , it was amazing. The unit just glows. It is smooth, yet responsive when you need it . I am enjoying driving it and I previously drove the Acura MDX. I would recommend Lexus to anyone , and especially Cam More