Lexus Of Edmonton

It's all about the customer! I love how easy it is to have any service work done at Lexus West end. They come and pick up my car and bring it back all serviced with a car wash. I I love how easy it is to have any service work done at Lexus West end. They come and pick up my car and bring it back all serviced with a car wash. I don't miss a beat. More

Customer service second to none! This dealership is outstanding! Their customer service has been consistently above and beyond in the five years I have been doing business with them. This dealership is outstanding! Their customer service has been consistently above and beyond in the five years I have been doing business with them. If you are looking for an honest, committed group of people to work with, look no further. More

Awesome! It was a wonderful experience. Carlos Guevara did a wonderful job of providing us an options, he is patient and professional. We have been a Lexus own It was a wonderful experience. Carlos Guevara did a wonderful job of providing us an options, he is patient and professional. We have been a Lexus owner for 2 yrs & wanted to have an upgrade for a compact SUV the NX 200 f series. Carlos assist us well from online transaction until we finally have the vehicle we wanted. Cecelia Field as well did a great job in providing us the best bank to go with. Thank you Carlos, Cecelia and Lexus of Edmonton. Good job! More

As Always .......Perfect If all other dealerships and service departments treated their clients the way that Lexus Of Edmonton ..West does..... Thats Funny..They Don't...So I' If all other dealerships and service departments treated their clients the way that Lexus Of Edmonton ..West does..... Thats Funny..They Don't...So I'll Be Back.Owned a Lexus for 16 years and can't imagine driving any thing less.From management ,to sales, to service department ,they are great to deal with.Ever bought a car sight unseen ?I did on my 3rd.and it didn't disappoint. And thats is where I'll buy my 4th ,5th and so on. More

Outstanding attention to detail top to bottom!! The entire process of leasing our new NX 200T was nearly seamless from the original discussions with the sales team right through the finance manager The entire process of leasing our new NX 200T was nearly seamless from the original discussions with the sales team right through the finance manager to the delivery specialist. Excited to further test the Lexus of Edmonton excellent service guarantee. More

Excellent service I dealt with Carlos for my vehicle purchase. Fantastic service. I would not hesitate to recommend Carlos or this dealership, they made the purchase ve I dealt with Carlos for my vehicle purchase. Fantastic service. I would not hesitate to recommend Carlos or this dealership, they made the purchase very easy. When it's time for a new vehicle I will return. Carlos made sure I was happy after the sale. Very evident they are working hard to earn your business. More

Fabulous experience I have been a Lexus owner for 4 years and was in to look at the new 2016 RX. I was fortunate enough to have Matthew Reid help me out. He definitely kn I have been a Lexus owner for 4 years and was in to look at the new 2016 RX. I was fortunate enough to have Matthew Reid help me out. He definitely knows his product but more importantly he truly listens and cares for his customers. I would highly recommend the dealership AND Matthew. More

A dealership to which I will always return Friendly knowledgable staff.This was our first Lexus and we have been more than happy with the vehicle .Also happy to say that they give us the best a Friendly knowledgable staff.This was our first Lexus and we have been more than happy with the vehicle .Also happy to say that they give us the best after sales service we have ever had. More

Competent and Friendly "Competent and friendly" Over the years I have purchased 4 new cars from Lexus of Edmonton. Everyone, from the manager, Bruce Kirkland,down have pr "Competent and friendly" Over the years I have purchased 4 new cars from Lexus of Edmonton. Everyone, from the manager, Bruce Kirkland,down have provided me with unbelievable service. I am on a first name basis with Neil, Paula, Mohammed, etc. because they are so nice to deal with. More

Superior! Lexus of Edmonton was absolutely exceptional to do business with! I cannot say enough good things about them – from my first email requesting informa Lexus of Edmonton was absolutely exceptional to do business with! I cannot say enough good things about them – from my first email requesting information to the moment I drove away in my new vehicle. Firstly, I dealt with Carlos Guevara purely by e-mail and phone, and we closed a deal without any face-to-face contact. He was a pleasure to deal with and he maintained top-notch professionalism throughout all correspondence and communication. I firmly believe that would it not have been for Carlos and his professionalism, I would not have bought my vehicle. Secondly, days later when it came time to pick up my vehicle I was greeted by Matthew Reid who welcomed me to Lexus of Edmonton, congratulated me on my purchase, and handed me and my husband a bottled water while we waited to meet with Jen Odynski. Jen was lovely and is an expert in her own right! She took time to walk me through the techs and specs of the vehicle which was invaluable considering I had a 3 hour drive back to Calgary. Whoever thought of taking a few minutes with the customer to acquaint them with the vehicle is a genius. I also met and shared some laughs with Theresa Dacyshyn, who was such a delight. Then it came time to meet with Shannon Herle in the finance office to tie up loose ends. Shannon was wonderful as well. She gave us a tour of the dealership and made us feel at home. Lastly it was time to pick up the vehicle and there was Carlos, plate in hand. It was great to meet the person who strongly represented the Lexus brand even before we finalized the deal. It was good to see his great personality amplified in real life. The entire experience was beyond positive. Everyone I met was very welcoming and had a genuinely great personality. They loved working at Lexus of Edmonton and it showed! Hands down a fantastic experience overall. The only thing that would have made it better was meeting Herby but poor little guy was on a sick day. That's okay – means we'll have to buy another vehicle sometime soon! More