Lethbridge Toyota

My experience with this dealership instantly was different from any other I have previously dealt with in terms of: -Approachability (granted most communication was email or phone, but I different from any other I have previously dealt with in terms of: -Approachability (granted most communication was email or phone, but I did not feel awkward in any way contacting my sales rep or the staff) -Personability, it honestly did not feel like your "traditional dealership interaction" in terms of that hovering sense of impending doom you get from dealerships. Reid was upfront, friendly, and did not try to pressure me in any way. He was always there to answer questions I had with pictures, video, or paperwork via email or telephone easily within an a few hours. Our interactions were very light but still able to discuss, and eventually, get down to business. Tim was easy to talk to and was more willing to work with me than any other sales managers in my 6 month search for a vehicle. The negotiations were quick, decisive and both parties I feel, ended up with what they wanted. Price was a little over what I was willing to pay, but the vehicle was quite cherry and my family is very pleased with it. The drivers who delivered the vehicle to my location were both pleasant, courteous, and patient. A very big thank you to them for bringing it out and waiting with us for the insurance to go through. The only hiccup was the transfer of the ECP, in which, "previous owner needed to sign a document indicating that the vehicle was being sold?" as informed by the service manager at a local dealership I get my Toyota's serviced at. Appropriate paperwork was filled out, signed and completed with a minimum of interruption to my schedule. A miniscule oversight on a otherwise very positive experience. Would I recommend Lethbridge Toyota? yes. Would I purchase from Lethbridge Toyota again? if the opportunity is there, absolutely. Thank you to all the staff at Lethbridge for making this transaction painless and thank you for being "different from the other guys" and I mean that in the most positive way possible. More

Excellent sales support and service as usual. Archie and Excellent sales support and service as usual. Archie and Tim kept me well informed on the progress of my vehicle as it was shipped over here from Jap Excellent sales support and service as usual. Archie and Tim kept me well informed on the progress of my vehicle as it was shipped over here from Japan, and made sure all my accessories and requests were taken care of. This is my 3rd vehicle purchase from Lethbridge Toyota and I would strongly recommend them to anyone looking for a new vehicle. More

Fabulous customer service. Sales manager brought the paperwork to us in Waterton so we could take advantage of 0% financing. Everyone was super nice and helpful. Made buying a new car easy!! paperwork to us in Waterton so we could take advantage of 0% financing. Everyone was super nice and helpful. Made buying a new car easy!! More

I was very pleased to deal with Archie again on a new Rav4. He is both personable and straight forward, which I appreciate! Raheem in the finance department was extremely organized and efficient and we Rav4. He is both personable and straight forward, which I appreciate! Raheem in the finance department was extremely organized and efficient and we were treated to lunch...thanks guys! I have and will continue to recommend this dealership, these reps and the Rav4. Vrrrooooom! More

Our dealing with Lethbridge Toyota was fantastic. One phone call to Reid had us booked for a Saturday test drive. Our experience on that Saturday was very personal. In tow with us was a very active 2 y phone call to Reid had us booked for a Saturday test drive. Our experience on that Saturday was very personal. In tow with us was a very active 2 year old who was given the opportunity to test drive his own truck in the show room as well as play with toys while we were waiting. Archie White was a big help as we talked on the phone at least 6 times that Saturday in chosing colors, warranty packages and financing choices. It was neat to see how Archie and Reid worked together even though they work in different areas (new & used). Due to previous experience, dealing with Rhahim was uncomfortable but Reid and Archie made it manageable. We would definately reccomend Lethbridge Toyota to others who are looking to purchase a new/used vehicle and to deal directly with Reid and/Archie More

We were looking for a used car and didn't know where to start. Fortunately, we met Maggie, who, patiently, spent a couple of hours on Saturday afternoon explaining and answering all of our questions. T start. Fortunately, we met Maggie, who, patiently, spent a couple of hours on Saturday afternoon explaining and answering all of our questions. Thanks to her help, we found our car and had all of the paperwork done before the end of the day. We also want to thank Tim, for giving us a ride home, and Rahim for sorting out the paperwork for us. When I am going to get another (new/used) vehicle for my wife later, we will go back to Toyota Lethbridge again. More

We went in to exchange our old Toyota for a newer Toyota. Fantastic experience, as always. Archie is so helpful, patient and understanding and in no way the stereotypical pushy salesperson. We're very happ Fantastic experience, as always. Archie is so helpful, patient and understanding and in no way the stereotypical pushy salesperson. We're very happy with the new (to us) Sienna. It was cleaned very well, and any concerns I had were dealt with immediatley. Archie also followed up twice to ensure we were happy with our purchase. Hopefully, one day we can get a brand new one, and we would come right back to Lethbridge Toyota, without a doubt! Thanks!! More

I went in looking for something specific, but found out that it was no longer available. Instead the friendly staff were happy to show me similar vehicles, being very respectful of my budget. They made th that it was no longer available. Instead the friendly staff were happy to show me similar vehicles, being very respectful of my budget. They made the buying process incredibly easy and simple. More

Reid was excellent. He found the perfect car for me. One that fit my size, lifestyle and price range. Financing was quick and easy. An overall excellent experience. that fit my size, lifestyle and price range. Financing was quick and easy. An overall excellent experience. More

Were you happy with the cleanliness, inside and out, of the Tacoma?    Yes, cleanliness inside and out were well done Did you get a tour of the dealership and put a face to a name of a few of our peopl the Tacoma?    Yes, cleanliness inside and out were well done Did you get a tour of the dealership and put a face to a name of a few of our people?   I did not get a tour of dealership, but met a few people Have you spoken to your Product Advisor since you have had your vehicle at home?   Yes, had a few items that needed to be worked on spoke to him about items Are you comfortable with all the options on your vehicle?   I wish it would have been 4 wheel drive, advisor did not make it clear And most importantly, do you have any suggestions on how we might have made this experience even more enjoyable?   I think the advisor should go through vehicle and educate on options before the deal is closed The dealership used information from old records that were not up to date and felt my privacy was breached by the dealership as a result. My experience was okay, there is room for improvement. More