Leduc Hyundai
Leduc, AB
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205 Reviews of Leduc Hyundai
Super disappointed with Leduc Hyundai. I took my vehicle there for a service at 9 am and left it there all day. I heard nothing and at the end of the day I went to go pick up my vehicle th I took my vehicle there for a service at 9 am and left it there all day. I heard nothing and at the end of the day I went to go pick up my vehicle they stated they did not get to it but we could try again the following week. The male I spoke with did not seem to care they wasted my day. I went to Leduc Chrysler after and they were the complete opposite, I suggest to go to Leduc Chrysler. More
Extremely disappointed with the service on my 2014 Santa Fe. After spending $3700 on maintenance, the "check engine" light came on outside of Leduc after driving the vehicle from Calgary. The vehicle has be Fe. After spending $3700 on maintenance, the "check engine" light came on outside of Leduc after driving the vehicle from Calgary. The vehicle has been there now for 3 and a half weeks. The last week I have been waiting to hear something (anything) from Hyundai about a warranty on the engine. I call to find out what the status is on my vehicle, and no one returns my call. Just terrible customer service. Not sure I will ever purchase another Hyundai based on this experience. It is costing me a great deal in time and money being without a vehicle and Hyundai does not seem to take my problem seriously. More
My husband and I purchased a 2024 Hyundai Palisade Urban from Leduc Hyundai. The staff in management, financing, our salesman and the service department were a PLEASURE to work with. There were a few reques from Leduc Hyundai. The staff in management, financing, our salesman and the service department were a PLEASURE to work with. There were a few requests we had for the vehicle and they met them with zero hesitation. Amanda in financing even caught us after signing to ask us to come redo paperwork, she had caught an error of an extra $2,000. If that’s not above and beyond service I don’t know what is! Theo is a very knowledgeable salesman. He even took time to show us how to function every feature in the SUV. I will definitely be recommending this dealership to friends and family, as well as returning when ever I need an upgrade! More
Promised free lifetime oil changes when my daughter bought her car back in may. We went in this weekend for an oil change just to find out it’s not free Honour your agreement or be more truthful t bought her car back in may. We went in this weekend for an oil change just to find out it’s not free Honour your agreement or be more truthful to your customers More
Was called a liar after confronting them that the tire inflation kit that is a safety item for my car was missing and was told according to their inspection that it was there when I bought the car and whe inflation kit that is a safety item for my car was missing and was told according to their inspection that it was there when I bought the car and when I told them it was not I was called a liar and accused of scamming them by removing the said kit and trying to get another one. I would NEVER DEAL WITH THIS DEALER AGAIN! More
The sales staff will lie about promised items. The service staff will lie about promised service, I would take your business elsewhere. When confronted about problems they will promise changes but The service staff will lie about promised service, I would take your business elsewhere. When confronted about problems they will promise changes but not fix problems or concerns. More
My husband received a call about our daughters Tuscan today. There is recall . My daughter called back because the vehicle is hers and register to her. And young adults like to be independent . The lady today. There is recall . My daughter called back because the vehicle is hers and register to her. And young adults like to be independent . The lady (she takes care of bookings) wouldn’t say what the recall was unless we booked in with them. Are you serious, this could have been a safety issue and you aren’t going to tell her unless she booked with you? And then to make matters worse she kept saying the Suv wasn’t my daughters. Honestly, it absolute xxxxxxxxx. I called them back looking for answers after they gave her the run around. I spoke to Alice she was super helpful and was able to tell me that it was just a software update and not a safety issue. I would like to give Alice a 5 star review ! She was kind and very helpful. Great job Alice !!! . More
If I could give zero stars I would. They treat you like you're a major inconvenience. Different answers depending on who you speak to. Very unhelpful, unprofessional and unethical. I w They treat you like you're a major inconvenience. Different answers depending on who you speak to. Very unhelpful, unprofessional and unethical. I was charged 2 hours labor for less than 1 hour of work and they still refused to correct the problem I was having even though they stated that they identified the issue. Avoid this dealer if at all possible. More


