Leduc Hyundai
Leduc, AB
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205 Reviews of Leduc Hyundai
This Dealership is the worst! They delivered a vehicle with absolutely no oil in it. Over 700km with no oil. They stated they had a “ service date “ in September 2025 on the vehi They delivered a vehicle with absolutely no oil in it. Over 700km with no oil. They stated they had a “ service date “ in September 2025 on the vehicle. Which was a complete lie. If such services were done on it why did I receive it with no fluids? However they did offer to cover the cost on the oil change, I took my vehicle to a shop 3 days after receiving it via delivery. They found multiple items wrong with the unit, rear toe links needed to be replaced as it was causing the tires to be worn unevenly, The air filter oil lid needed screws replaced, and a cabin air filter, wipers. Totalling close to $900.00. They informed me and I quote “ Taylor Thomson: Please contact your sales team to discuss this matter further. No one here approved repairs, you decided on your own without getting approval for your sales team to pay for these repairs. This is the service department, not the sales department. All repairs are approved through the sales department as we did not sell the vehicle. and I only approved for oil change as a gesture to you “ Proper gesture would have been to properly make sure vehicles are thoroughly inspected and serviced prior to leaving their lot. And, I don’t know maybe taking accountability and responsibility. More
Horrible experience in buying a used car. Worst experience of my life in buying a used car, where I have lived and bought cars and motorcycles in North America, Europe and Asia. They hide i Worst experience of my life in buying a used car, where I have lived and bought cars and motorcycles in North America, Europe and Asia. They hide issues, no full disclosures, said all is checked while it was opposite. I thought that Canadian businesses are generally more honest than others but that dream was shattered after a purchase from this dealership. Not recommended . If you have no other options in buying a used car then take the vehicle to an independent inspection station and got it checked inside out. Don't trust a word they utter. Consider your self behind enemy lines and no one can be trusted, :) More
I had an amazing experience with Taylor and her team in service. Outstanding! She explained everything very well, keep us fully informed on the issue (which was a difficult one) and went the extra mile to service. Outstanding! She explained everything very well, keep us fully informed on the issue (which was a difficult one) and went the extra mile to keep us satisfied. Thank you Taylor and team!! More
horrible customer service from several employees at this dealership. they steal your personal belongings and have no accountability. they lie and treat customers like crap in return. in no way should a car dealership. they steal your personal belongings and have no accountability. they lie and treat customers like crap in return. in no way should a car dealership - a business that relies heavily on making their money off customers - treat people this way. stay away from sales rep Ryan and the woman in the service department - very unprofessional and disrespectful. appalled by the service at the Leduc Hyundai dealership. I was unfortunately referred to get my car serviced there but save yourself the trouble; i highly do NOT recommend. More
WORST DEALERSHIP! DO NOT.... I REPEAT DO NOT HAVE ANYTHING TO DO WITH THIS DEALERSHIP! THEY ARE BLOODY LIARS. FULL OF DECEIT! IF THEY TELL YOU TO TURN LEFT PLEASE CONS DO NOT.... I REPEAT DO NOT HAVE ANYTHING TO DO WITH THIS DEALERSHIP! THEY ARE BLOODY LIARS. FULL OF DECEIT! IF THEY TELL YOU TO TURN LEFT PLEASE CONSIDER TURNING RIGHT OR GOING STRAIGHT FORWARD. CALVIN, THE FINANCE MANAGER IS FRAUDULENT AND DISRESPECTFUL. THE GENERAL MANAGER, MIKE, IS NO DIFFERENT EITHER. THEY WOULD SELL DEFECTIVE CAR TO YOU. AVOID THIS PLACE BY ALL MEANS. WHEN YOU FALL VICTIM OF THEIR FRAUD AND LIES 'N YOU ASK TO SPEAK TO THEIR MANAGER, JUST KNOW IT'S HEADING TO A BRICK WALL... THIS IS NOT A PLC TO GO TO IF YOU ARE NOT READY FOR STRESS, REGRET AND BITTERNESS. 🤦♂️ IT IS A TERRIBLE EXPERIENCE. SO TERRIBLE I CAN'T EVEN BEGIN TO EXPLAIN. YOU HAVE TO BE VIGILANT WITH THESE CRIMINALS. More
I brought recently suv, malfunctioning driver windows and repairs cost 1900$ they do not want to pay,hard to dealing with them and talk with sales, service, financine, no solutions and finnally filled in AM repairs cost 1900$ they do not want to pay,hard to dealing with them and talk with sales, service, financine, no solutions and finnally filled in AMVIC against leduc Hyundai dealership, worst place, do not go there to buy, they will lie to you, be careful. More
I had a troubling experience with Hyundai Leduc regarding my 2024 Hyundai Elantra. I initially agreed to Maintenance #3, which cost $500. However, shortly after, I faced a financial emergency and tried to sw my 2024 Hyundai Elantra. I initially agreed to Maintenance #3, which cost $500. However, shortly after, I faced a financial emergency and tried to switch to Maintenance #1 within 5 minutes. I was routed to service advisor, who told me the manager was too busy to talk to me directly. She informed me that the switch wasn't possible because work had already begun. Despite my situation, service advisor said I could either accept the completed work or take my vehicle back without service. This lack of empathy and rigid response was disappointing and made a difficult situation worse. I hope Hyundai reviews this approach to customer service. More
Michele at Leduc Hyundai was amazing! She showed us everything we wanted to see,no pressure, personable and made our purchase stress free. She showed us everything we wanted to see,no pressure, personable and made our purchase stress free. More


