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Lauria Hyundai

Port Hope, ON

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352 Reviews

50 Benson Crt

Port Hope, ON

L1A 2V6

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Showing 352 reviews

May 10, 2021

I always have hesitations taking my car into the service centre due to previous experiences. While Blair is poilite and well mannered the information he is given to forward to the customer is questionable. More

by MCQUOID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blair Walkey
May 14, 2021 -

Lauria Hyundai responded

Thank you for your feedback regarding your recent visit to Lauria Hyundai. I appreciate you taking the time to let us know what you have experienced and I have looked into the notes to get an understanding of the situation. Our technicians always make recommendations to ensure your vehicle will continue running in peak form. While there are certainly less expensive alternatives in some situations, our goal is to repair an issue completely to ensure a long lasting resolution rather than a quicker repair that may be useful temporarily but end up costing the customer more in the long run, or be less reliable on the road. Our licensed technicians undertake extensive training to earn their designation in addition to ongoing training from Hyundai Canada and the Service Advisors do everything possible to find a solution that works for the customer. We greatly appreciate your business and understand there are many repair locations to choose from and do our best ensure a 5-Star experience each and every time. I would love the opportunity to review the recommendations that were made in your recent visit. Please feel free to email or call at your convenience. Lori Bahm, Service Manager lori.bahm@lauria.ca 905-885-8154

May 08, 2021

Service was great. Always lets me know if any issues come up. Dont have any complaints. Nothing else to add at this time. Thank you More

by mkclay
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
May 08, 2021

Had to spend a little more but to be safer it was time to get some important preventative maintenance done and the service was efficient, fast and friendly! More

by d.kee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
May 07, 2021

I feel comfortable doing whatever service is recommended. Trusting the judgement of service personnel is important to me. I will continue to trust Lauria to service my car. More

by vana.ann
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
May 07, 2021

The best dealership I have ever done business with. Sales, Service, and Parts are all professional staff that show they are dedicated to ensuring ... READ MORE Friendly and helpful staff and they a More

by thebenoits
Recommend Dealer
Yes
Employees Worked With
Lori Bahm, Shirley Noland, Blair Walkey
May 07, 2021

Always have an excellent experience. Great service. Great work. Great staff. Highly recommend to anyone looking for an oil change or more. New renovations to the dealership look great also! More

by Mike4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Bahm
May 07, 2021

Friendly and helpful staff and they all seem to be well organized. Work was done on scheduled time and completed in a reasonable time. Thanks. More

by jredfern0
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
May 06, 2021

Excellent service, comfortable seating in the new showroom and careful attention paid to current safety measures regarding Covid 19. I will happily deal with the service department here in the futur More

by caseaman
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
May 06, 2021

Gosh, can I admit that I look forward to my next service call? Always efficient and friendly professional service! Dependable advice whenever it's needed. More

by rob@braefarm.ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
May 06, 2021

I have dealt with a number of dealerships over the years and Lauria Hyundai is well above the rest. Staff are friendly and professional and I have complete confidence in the work performed. More

by CHERYLFSTEWART
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
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