
Lauria Hyundai
Port Hope, ON

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When I visited to have winter oil change and winter tires put on - I was told my cabin air filter needed replacing - 2 other clients sitting in the waiting area were advised of the same thing. I am angry at put on - I was told my cabin air filter needed replacing - 2 other clients sitting in the waiting area were advised of the same thing. I am angry at myself for agreeing with the service tech that the filter be replaced. I have done some research and know $$ on my part was wasted. In the moment - rather than pay to store my tires again with Lauria - I brought them home to store in garage which defrayed the cost of the cabin filter. My being 72 and with my older Alzheimer husband - not something I wanted to do - but have neighbours with muscle who stepped up. ON ANOTHER ISSUE = GOT RECALL LETTER BEFORE XMAS AND TO MY KNOWLEDGE HAVE RECEIVED NO FURTHER COMMUNICATION ABOUT YOUR BEING SET UP TO HAVE MY VEHICLE PUT TO RIGHTS PER THE RECALL SCENARIO. My experience with the cabin filter is something I would share with others - especially when two other customers were advised their vehicles needed the same thing. More
This was my first new vehicle purchase. Both Derek in sales and Yvonne in finance made the process easy and fun! I was provided all the information I needed to make the right decision to fi Both Derek in sales and Yvonne in finance made the process easy and fun! I was provided all the information I needed to make the right decision to fit my needs. If you are interested in an EV I highly recommend talking to Derek. He knows his stuff. Thank you Derek and Yvonne. I love my new Ioniq 5! More
Purchased a 2022 Kona from Lauria Hyundai. Sales Consultant Paul Smith was awesome. All features of the vehicle discussed. Paperwork was quick and no surprises. Great team at Lauria! Consultant Paul Smith was awesome. All features of the vehicle discussed. Paperwork was quick and no surprises. Great team at Lauria! More
The sales dept especially gabe went beyond jut a salesman he made sure I was happy with my purchase I will recommend hyudAi to my friends he made sure I was happy with my purchase I will recommend hyudAi to my friends More
I have been very pleased with the customer relations since I purchased my Hyundai Tucson and love the vehicle as it is just the right size for me and nice to drive. since I purchased my Hyundai Tucson and love the vehicle as it is just the right size for me and nice to drive. More
I hate to complain, because I like the people there and have generally been happy with the service. But... I have a prepaid service contract that specifies what is to be done on each visit. I reminded th have generally been happy with the service. But... I have a prepaid service contract that specifies what is to be done on each visit. I reminded them of what was to be done on my last visit, but one task was omitted, with no explanation. So I can't give them a top rating. More