I own a 2010 Jeep Wrangler Sahara Unlimited. Love the vehicle and was looking to upgrade to a 2017. A friend of mine was also looking for a lot of information on a similar 2017 to what I was looking for. We went into Lapointe's and met with Mike and eventually Tiffany. We spent 55 minutes with them and through that time several things happened. NOT ONCE did either person SPEAK ONE WORD with my friend, a female buyer, even though we were very clear she wanted to buy. Not once did either Michael nor Tiffany offer to let us see, touch, feel, smell or otherwise get close to a Jeep. They seemed too intent on searching databases and trying to talk price without EVER showing us a single vehicle.
I didn't buy my first Jeep here for similar reasons 7 years ago and I didn't buy my second Jeep here either; inspite of being only ten minutes from my home.
PS: My friend and I purchased nearly identical 2017 Jeep Wrangler Sahara Unlimited's with option package 24G. Her's is white with leather and mine is Crystal Metallic with cloth. We purchased at SouthBank Dodge Ottawa and were treated exceptionally well.
Good Luck to you Lapointe's, We won't be back!