Langley Toyota

So I contacted one of your sales person via Facebook market we went on to see the vehicle and your sales agent gave me a price but i gave him my budget, we were unable to reach a deal so I left after he market we went on to see the vehicle and your sales agent gave me a price but i gave him my budget, we were unable to reach a deal so I left after he messaged me on Facebook that I gave a low ball offer and wasted his time. I felt this very much and this was totally disrespectful doesn’t matter what the asking price was or what I offered as a sales person from toyota messaging me about this all is something of very low level also I feel like your sales person giving this type of embasment to potential customers is unacceptable please talk to your sales agents about it whether commission based or salaried. I will not be naming but he will know when you will bring this matter to all your agents More

I have been a customer in this location for 4 years now and totally recommend here to everybody, they are very friendly and their prices both in sales and services departments are less than many other plac and totally recommend here to everybody, they are very friendly and their prices both in sales and services departments are less than many other places I know. Additionally, the quality of the services they provide is very high. More

All the staff in this dealership are very accommodating. They helped me find the car that i want and i need. I would highly recommend them to my family and friends and will get my next car in this dealers They helped me find the car that i want and i need. I would highly recommend them to my family and friends and will get my next car in this dealership again. Thank you for your professionalism. More

Buying the Tacoma was a good experience but getting warranty work done isn’t. Looks like claims avoidance. Obvious defects not recognized and not fixed warranty work done isn’t. Looks like claims avoidance. Obvious defects not recognized and not fixed More

Fast efficient service.Ruth Santana was our advisor, she Fast efficient service. Ruth Santana was our advisor, she was very professional and nice . Your technician got the job done super fast. As always y Fast efficient service. Ruth Santana was our advisor, she was very professional and nice . Your technician got the job done super fast. As always you guys did great More

Had major issues with my 4Runner and managed to get to Langley Toyota late in the day. They were prompt and courteous explaining what they would do to diagnose the issue. Next day they explained the probl Langley Toyota late in the day. They were prompt and courteous explaining what they would do to diagnose the issue. Next day they explained the problem clearly and my options and cost. They took care of the issue promptly and kept me informed along the way . Got my truck back and it’s running great. Langley Toyota is the best Toyota service franchise in the surrey/ Langley area by far More

The waiting area is comfortable and there are 2 workstations which are helpful when waiting for service. Service staff is professional and friendly. I’m not pleased the dealership removed their w workstations which are helpful when waiting for service. Service staff is professional and friendly. I’m not pleased the dealership removed their wireless internet access. The workstations give a space to be productive while waiting but the ownership is pinching pennies by removing the internet access which would allow customers to be productive. Small thinking in that regard More

The service I received was great. The Svc. Adv. was so good and helpful . He explained everything so well. I was extremely pleased with everything. good and helpful . He explained everything so well. I was extremely pleased with everything. More

Very friendly, but needs better communication when dealing with changes in work orders. Had to wait to hear back for changes. Cleanliness was great for Covid. dealing with changes in work orders. Had to wait to hear back for changes. Cleanliness was great for Covid. More

My service was made easy with the professional staff at Toyota. Excellent service, thank you. They finished my car ahead of schedule and answered all of my questions. Toyota. Excellent service, thank you. They finished my car ahead of schedule and answered all of my questions. More