
Langley Toyota
Langley , BC
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Great dealer location.Staff are pleasant, knowledgeable Great dealer location. Staff are pleasant, knowledgeable and very helpful. Great dealership to purchase and service your vehicle. Great dealer location. Staff are pleasant, knowledgeable and very helpful. Great dealership to purchase and service your vehicle. More
I wouldn’t even give a one star rating. Horribly dissatisfied with the lack of customer care. Walked into the dealership to deal on a vehicle I had agreed on over email - not one person greeted us w dissatisfied with the lack of customer care. Walked into the dealership to deal on a vehicle I had agreed on over email - not one person greeted us when we walked to customer service. Stood around. Finance department was great but that was all. Will never return. More
The Best! But…..need a better system for contacting customer at end of servicing. A 1 1/2 hr service became 3hrs! I desperately needed to visit the washroom, just my luck, my service advisor came to customer at end of servicing. A 1 1/2 hr service became 3hrs! I desperately needed to visit the washroom, just my luck, my service advisor came to get me when I was “busy” ( maybe 5min.!) I missed him and ended up waiting another 1 1/2 hrs. I finally went to the Service desk to see what was taking so long. Was told they had tried to get me, but I wasn’t there. Perhaps it would be an idea to also call people over the loudspeaker ( &install one in the washroom) or have a bulletin board that could be checked to see if the vehicle is ready for pick up). More